Nextcloud version : 23.0.3
Operating system and version : Debian11.2
Apache : 2.4.54
PHP version (eg, 7.4): 8.0.17
Database engine : 10.5.12
The issue you are facing:
Trying to send monthly statistic manually fail.
No error in log.
Is this the first time you’ve seen this error? : y
Steps to replicate it:
- use NC23.0.3
- go to
/index.php/settings/admin/survey_client - send
The output of your Nextcloud log in Admin > Logging:
nothing related to the error
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'PRIVACY',
'passwordsalt' => 'PRIVACY',
'secret' => 'PRIVACY',
'trusted_domains' =>
array (
0 => 'PRIVACY',
1 => 'PRIVACY',
),
'memcache.local' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => 'localhost',
'port' => PRIVACY,
'password' => 'PRIVACY',
'timeout' => 1.5,
),
'datadirectory' => '/mnt/raid6/nextdata',
'trashbin_retention_obligation' => 'auto',
'versions_retention_obligation' => 'disabled',
'enable_previews' => true,
'preview_max_x' => 4096,
'preview_max_y' => 4096,
'preview_max_filesize_image' => 50,
'enabledPreviewProviders' =>
array (
0 => 'OC\\Preview\\PNG',
1 => 'OC\\Preview\\JPEG',
2 => 'OC\\Preview\\GIF',
3 => 'OC\\Preview\\HEIC',
4 => 'OC\\Preview\\BMP',
5 => 'OC\\Preview\\XBitmap',
6 => 'OC\\Preview\\MP3',
7 => 'OC\\Preview\\TXT',
8 => 'OC\\Preview\\MarkDown',
9 => 'OC\\Preview\\OpenDocument',
10 => 'OC\\Preview\\Krita',
11 => 'OC\\Preview\\Avif
),
'default_language' => 'fr',
'default_phone_region' => 'FR',
'knowledgebaseenabled' => true,
'dbtype' => 'mysql',
'version' => '22.2.5.1',
'overwrite.cli.url' => 'PRIVACY',
'dbname' => 'nextDB',
'dbhost' => 'PRIVACY',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'oc_NextAdmin',
'dbpassword' => 'PRIVACY',
'installed' => true,
'mail_smtpmode' => 'smtp',
'mail_smtpauthtype' => 'LOGIN',
'mail_smtpsecure' => 'ssl',
'mail_from_address' => 'PRIVACY',
'mail_domain' => 'PRIVACY',
'mail_smtpauth' => 1,
'mail_smtphost' => 'PRIVACY',
'mail_smtpport' => '465',
'mail_smtpname' => 'apikey',
'mail_smtppassword' => 'PRIVACY',
'cache_chunk_gc_ttl' => 86400,
'filelocking.ttl' => 3600,
'auth.bruteforce.protection.enabled' => false,
'loglevel' => 1,
'updater.release.channel' => 'stable',
'maintenance' => false,
'app_install_overwrite' =>
array (
0 => 'issuetemplate',
1 => 'previewgenerator',
2 => 'flowupload',
3 => 'twofactor_email',
4 => 'twofactor_webauthn',
),
'twofactor_enforced' => 'false',
'twofactor_enforced_groups' =>
array (
0 => 'admin',
),
'twofactor_enforced_excluded_groups' =>
array (
),
'theme' => '',
);
The output of your Apache/nginx/system log in /var/log/____:
192.168.1.254 - PRIVACY [24/Mar/2022:15:48:45 +0100] "PROPFIND /remote.php/dav/files/PRIVACY/ HTTP/1.1" 207 6366 "-" "Mozilla/5.0 (Windows) mirall/3.4.4stable-Win64 (build 20220318) (Nextcloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
::1 - - [24/Mar/2022:15:48:45 +0100] "GET /server-status?auto HTTP/1.1" 200 1718 "-" "python-urllib3/1.26.5"
192.168.1.254 - - [24/Mar/2022:15:48:45 +0100] "GET /index.php/settings/admin/survey_client HTTP/1.1" 200 12385 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.82 Safari/537.36"
192.168.1.254 - - [24/Mar/2022:15:48:46 +0100] "GET /index.php/apps/terms_of_service/terms HTTP/1.1" 200 2520 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.82 Safari/537.36"
192.168.1.254 - - [24/Mar/2022:15:48:46 +0100] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 1022 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.82 Safari/537.36"
192.168.1.254 - - [24/Mar/2022:15:48:46 +0100] "PUT /index.php/apps/user_status/heartbeat HTTP/1.1" 200 1361 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.82 Safari/537.36"
192.168.1.254 - - [24/Mar/2022:15:48:46 +0100] "GET /ocs/v2.php/search/providers?from=%2Fsettings%2Fadmin%2Fsurvey_client HTTP/1.1" 200 1126 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.82 Safari/537.36"
192.168.1.254 - - [24/Mar/2022:15:48:46 +0100] "GET /index.php/apps/apporder/getOrder HTTP/1.1" 200 924 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.82 Safari/537.36"
::1 - - [24/Mar/2022:15:48:46 +0100] "GET /server-status?auto HTTP/1.1" 200 1717 "-" "python-urllib3/1.26.5"
::1 - - [24/Mar/2022:15:48:47 +0100] "GET /server-status?auto HTTP/1.1" 200 1716 "-" "python-urllib3/1.26.5"
192.168.1.254 - - [24/Mar/2022:15:48:47 +0100] "GET /index.php/apps/photos/service-worker.js HTTP/1.1" 200 6459 "https://PRIVACY/index.php/apps/photos/service-worker.js" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.82 Safari/537.36"
192.168.1.254 - - [24/Mar/2022:15:48:47 +0100] "POST /ocs/v2.php/apps/survey_client/api/v1/report?format=json HTTP/1.1" 500 4712 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.82 Safari/537.36"
::1 - - [24/Mar/2022:15:48:48 +0100] "GET /server-status?auto HTTP/1.1" 200 1718 "-" "python-urllib3/1.26.5"```