Nextcloud version: 25.0.3 based on NextCloudPi Image v1.51.3
Operating system and version: Debian GNU/Linux 11
Apache version Apache/2.4.56
PHP version : 8.1.18
The issue you are facing:
On my Windows 10 laptop running nextcloud client 3.8.1 if I try to click on a file using the right menu option “Always keep on this device” or if I try to open a file I receive a pop up with this error for every file :
Make sure nextcloud is running on your pc
Clicking on the nextcloud icons I see a lot of errors:
couldn’t update placeholder info
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Right click on a file
- Always keep on this device
The output of your Nextcloud log in Admin > Logging:
[no app in context] Fatal: RedisException: read error on connection to /var/run/redis/redis.sock:0 at <<closure>>
0. /var/www/nextcloud/lib/private/RedisFactory.php line 143
Redis->auth("*** sensitive parameters replaced ***")
1. /var/www/nextcloud/lib/private/RedisFactory.php line 178
OC\RedisFactory->create()
2. /var/www/nextcloud/apps/notify_push/lib/AppInfo/Application.php line 62
OC\RedisFactory->getInstance()
3. /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php line 162
OCA\NotifyPush\AppInfo\Application->OCA\NotifyPush\AppInfo\{closure}("*** sensitive parameters replaced ***")
4. /var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php line 122
OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}("*** sensitive parameters replaced ***")
5. /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php line 129
Pimple\Container->offsetGet()
6. /var/www/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php line 459
OC\AppFramework\Utility\SimpleContainer->query()
7. /var/www/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php line 437
OC\AppFramework\DependencyInjection\DIContainer->queryNoFallback()
8. /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php line 89
OC\AppFramework\DependencyInjection\DIContainer->query()
9. <<closure>>
OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}("*** sensitive parameters replaced ***")
10. /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php line 108
array_map()
11. /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php line 116
OC\AppFramework\Utility\SimpleContainer->buildClass()
12. /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php line 133
OC\AppFramework\Utility\SimpleContainer->resolve()
13. /var/www/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php line 465
OC\AppFramework\Utility\SimpleContainer->query()
14. /var/www/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php line 437
OC\AppFramework\DependencyInjection\DIContainer->queryNoFallback()
15. /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php line 57
OC\AppFramework\DependencyInjection\DIContainer->query()
16. /var/www/nextcloud/lib/private/AppFramework/Bootstrap/FunctionInjector.php line 50
OC\AppFramework\Utility\SimpleContainer->get()
17. <<closure>>
OC\AppFramework\Bootstrap\FunctionInjector->OC\AppFramework\Bootstrap\{closure}("*** sensitive parameters replaced ***")
18. /var/www/nextcloud/lib/private/AppFramework/Bootstrap/FunctionInjector.php line 67
array_map()
19. /var/www/nextcloud/lib/private/AppFramework/Bootstrap/BootContext.php line 51
OC\AppFramework\Bootstrap\FunctionInjector->injectFn()
20. /var/www/nextcloud/apps/notify_push/lib/AppInfo/Application.php line 70
OC\AppFramework\Bootstrap\BootContext->injectFn()
21. /var/www/nextcloud/lib/private/AppFramework/Bootstrap/Coordinator.php line 190
OCA\NotifyPush\AppInfo\Application->boot()
22. /var/www/nextcloud/lib/private/legacy/OC_App.php line 208
OC\AppFramework\Bootstrap\Coordinator->bootApp()
23. /var/www/nextcloud/lib/private/legacy/OC_App.php line 141
OC_App::loadApp()
24. /var/www/nextcloud/lib/private/Console/Application.php line 120
OC_App::loadApps()
25. /var/www/nextcloud/console.php line 99
OC\Console\Application->loadCommands()
26. /var/www/nextcloud/occ line 11
require_once("/var/www/nextcloud/console.php")
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'passwordsalt' => 'XXXXXXXXXXX',
'secret' => 'XXXXXXXXXXXXXXXXXXXX',
'trusted_domains' =>
array (
0 => 'localhost',
7 => 'nextcloudpi',
5 => 'nextcloudpi.local',
8 => 'nextcloudpi.lan',
3 => 'nextcloudpi',
1 => '192.168.X.XX',
2 => 'roycloud',
14 => 'nextcloudpi',
),
'default_phone_region' => 'IT',
'datadirectory' => '/media/myCloudDrive/ncdata/data',
'dbtype' => 'mysql',
'version' => '25.0.3.2',
'overwrite.cli.url' => 'https://nextcloudpi/',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'ncadmin',
'dbpassword' => 'XXXXXXXXXXXXXXX=',
'installed' => true,
'instanceid' => 'occqjdyc2czx',
'memcache.local' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => '/var/run/redis/redis.sock',
'port' => 0,
'timeout' => 0.0,
'password' => 'XXXXXXXXXXXXXXXX=',
),
'tempdirectory' => '/media/myCloudDrive/ncdata/data/tmp',
'mail_smtpmode' => 'sendmail',
'mail_smtpauthtype' => 'LOGIN',
'mail_from_address' => 'admin',
'mail_domain' => 'ownyourbits.com',
'preview_max_x' => '2048',
'preview_max_y' => '2048',
'jpeg_quality' => '60',
'overwriteprotocol' => 'https',
'maintenance' => false,
'logfile' => '/media/myCloudDrive/ncdata/data/nextcloud.log',
'trusted_proxies' =>
array (
11 => '127.0.0.1',
12 => '::1',
13 => 'nextcloudpi',
14 => '192.168.X.XX',
),
);
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
File is missing