Mail App Email Loading Slow

💻 Development
#1

Loading emails in the nextcloud mail app is very slow for me (10s+ on an average email), removing html and the encrypted elements from the vues makes it like 8 seconds faster but going with just the MessagePlainTextBody causes bad formatting.

Request Time (Never opened & Average length email):

  • thread - 94 ms
  • body - 2.69 s
  • html - 4.01 s
  • flags - 3.68 s

This is using googles SMTP and IMAP with their XOAuth as well, which should be a lot faster than this.

SMTP: smtp.gmail.com
IMAP: imap.gmail.com

1 Like
#2

do you have a slow internet connection?

#3

I’ve tested it on multiple connections, the current one being 400 down and 30 up.

#4

what version of Mail do you use? at least loading the thread was recently improved.

Also how big are you oc_mail_* tables?

#5

Hi there, I have the same issue. My oc_mail_* its not more 520kb.

When i try with roundcube with anonymous browser page, it´s 10x more faster.

#6

I have the same issue on NC 20.0.10 Php 7.4 Apache/MariaDb.

This seems to be something to do with the priority mailbox. I can load emails fine if I just click on Inbox, but by default the priorty mailbox is show and that one never finishes “loading”

Anyway to disable priorty mailbox thing?

#7

Hi Folks,

we have the same issue reported on a client site.
As you can see, i´ve attached our DB Tables of the Mail-Columns:
09.15.2021-12.27.46

Any Suggestions on this issue?
Thanks,
Dennis