Mac OS Client can't connect to Nextcloud

#1

Hi all,

I tried to use the Mac OS desktop client to connect to my nextcloud server but it does not work on 2 different macbooks. Let’s begin with some information:
Mac OS: 10.14.2
Client: 2.5.1final
Nextcloud: 15.0.4.0

When I enter the domain in the client and click on connect, a page is showing with “Internal Server Error”. The log file shows the following:

|[OCC::OwncloudSetupWizard::slotSystemProxyLookupDone |No system proxy set by OS|
|---|---|
|[OCC::AccessManager::createRequest |2 "" "https://domain/nextcloud/status.php" has X-Request-ID "d1596345-dd89-4e7c-93c7-345887dafcd4"|
|[OCC::AbstractNetworkJob::start |OCC::CheckServerJob created for "https://domain/nextcloud/" + "status.php" "OCC::OwncloudSetupWizard"|
|[OCC::CheckServerJob::finished |status.php returns:  QJsonDocument({"edition":"","installed":true,"maintenance":false,"needsDbUpgrade":false,"productname":"Nextcloud","version":"15.0.4.0","versionstring":"15.0.4"})   QNetworkReply::NetworkError(NoError)  Reply:  QNetworkReplyHttpImpl(0x600003483450)|
|[OCC::DetermineAuthTypeJob::start |Determining auth type for QUrl("https://domain/nextcloud/remote.php/webdav/")|
|[OCC::AccessManager::createRequest |2 "" "https://domain/nextcloud/remote.php/webdav/" has X-Request-ID "4ecdc3fa-a1c7-4c0a-99e0-6619c75c0521"|
|[OCC::AbstractNetworkJob::start |OCC::SimpleNetworkJob created for "https://domain/nextcloud/" + "" "OCC::Account"|
|[OCC::AccessManager::createRequest |6 "PROPFIND" "https://domain/nextcloud/remote.php/webdav/" has X-Request-ID "3b242c45-db41-4455-80bf-b6432a61e9c2"|
|[OCC::AbstractNetworkJob::start |OCC::SimpleNetworkJob created for "https://domain/nextcloud/" + "" "OCC::Account"|
|[OCC::DetermineAuthTypeJob::checkBothDone |Auth type for QUrl("https://domain/nextcloud/remote.php/webdav/") is 3|
|[OCC::WebViewPage::initializePage |Url to auth at:  "https://domain/nextcloud//index.php/login/flow"|
|[unknown |Uncaught ReferenceError: OCA is not defined|
|[unknown |Uncaught ReferenceError: OCA is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[OCC::OwncloudSetupWizard::slotAssistantFinished |Rejected the new config, use the old!|

Unfortunately I did found anything helpful via google. I hope you can give me some hints to use the desktop client.

Thanks a lot!

#2

fallback to 2.3.3 is advised, the 2.5x versions are not ready for propductoin

#3

I managed to connect to the server by using http instead of https. The connection for the sync is encrypted but however the first log-in cannot be done using the https connection. Might this be a bug?

Best regards!

1 Like
#4

Says who?
Your statement is not helpful and valid without a reference to supporting information.

#5

This is related to your webserver. Please check your configuration and log files. Internal Server Error = error 500. Something bad happend and I am sure the log will contain useful information.

#6

I’m having the same issue on Linux but without the server error.
Just cant press enter after entering the server url:

    |OCC::FolderMan::setupFoldersMigration |Setup folders from  "/home/bidar/.config/Nextcloud/folders" (migration)|
|---|---|
|[OCC::ClientProxy::setupQtProxyFromConfig |Set proxy configuration to use the prefered system proxy for http tcp connections|
|[OCC::ownCloudGui::slotOpenSettingsDialog |No configured folders yet, starting setup wizard|
|[OCC::WebViewPage::WebViewPage |Time for a webview!|
|[unknown |Please register the custom scheme 'nc' via QWebEngineUrlScheme::registerScheme() before installing the custom scheme handler.|
|[OCC::OCUpdater::backgroundCheckForUpdate |Checking for available update|
|[OCC::AccessManager::createRequest |2 "" "https://updates.nextcloud.org/client/?client=TFNCIFZlcnNpb246CTEuNApEaXN0cmlidXRvciBJRDoJQXJjaApEZXNjcmlwdGlvbjoJQXJjaCBMaW51eApSZWxlYXNlOglyb2xsaW5nCkNvZGVuYW1lOgluL2EK&version=2.5.3.0&platform=linux&oem=Nextcloud&versionsuffix=git" has X-Request-ID "03eb9bde-e124-4751-8250-fe231f890c99"|
|[OCC::PassiveUpdateNotifier::versionInfoArrived |Client is on latest version!|
|[OCC::OwncloudSetupWizard::slotSystemProxyLookupDone |No system proxy set by OS|
|[OCC::AccessManager::createRequest |2 "" "https://cloud.example.de/status.php" has X-Request-ID "344557b2-6b80-418c-bea0-e4c811ab2040"|
|[OCC::AbstractNetworkJob::start |OCC::CheckServerJob created for "https://cloud.example.de" + "status.php" "OCC::OwncloudSetupWizard"|
|[OCC::CheckServerJob::finished |status.php returns:  QJsonDocument({"edition":"","installed":true,"maintenance":false,"needsDbUpgrade":false,"productname":"Nextcloud","version":"15.0.7.0","versionstring":"15.0.7"})   QNetworkReply::NoError  Reply:  QNetworkReplyHttpImpl(0x56260e1d03f0)|
|[OCC::DetermineAuthTypeJob::start |Determining auth type for QUrl("https://cloud.example.de/remote.php/webdav/")|
|[OCC::AccessManager::createRequest |2 "" "https://cloud.example.de/remote.php/webdav/" has X-Request-ID "1747ee7c-e1eb-4e5a-8ecd-d7f0c6b239cf"|
|[OCC::AbstractNetworkJob::start |OCC::SimpleNetworkJob created for "https://cloud.example.de" + "" "OCC::Account"|
|[OCC::AccessManager::createRequest |6 "PROPFIND" "https://cloud.example.de/remote.php/webdav/" has X-Request-ID "69eb6e93-9393-4e98-93ed-641e880ef687"|
|[OCC::AbstractNetworkJob::start |OCC::SimpleNetworkJob created for "https://cloud.example.de" + "" "OCC::Account"|
|[OCC::DetermineAuthTypeJob::checkBothDone |Auth type for QUrl("https://cloud.example.de/remote.php/webdav/") is 3|
|[OCC::WebViewPage::initializePage |Url to auth at:  "https://cloud.example.de/index.php/login/flow"|
|[unknown |Uncaught ReferenceError: OCA is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OCA is not defined|
|[unknown |Uncaught ReferenceError: OCA is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OCA is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OCA is not defined|
|[unknown |Uncaught ReferenceError: OCA is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OCA is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OCA is not defined|
|[unknown |Uncaught ReferenceError: OCA is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OCA is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OCA is not defined|
|[unknown |Uncaught ReferenceError: OCA is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OCA is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OCA is not defined|
|[unknown |Uncaught ReferenceError: OCA is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OCA is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|
|[unknown |Uncaught ReferenceError: OCA is not defined|
|[unknown |Uncaught ReferenceError: OCA is not defined|
|[unknown |Uncaught ReferenceError: OC is not defined|