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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud Client version: 3.12.0 (build 20569)
Nextcloud Hub version: Nextcloud Hub 7 (28.0.2)
Operating system and version: MacOS Sonoma (14.2.1)
Nginx version : Nginx (2023/04/13)
PHP version: 8.2.13
The issue you are facing:
When installing the Nextcloud Desktop Client on a new m3 Macbook Pro, I go through the whole setup process and everything looks fine. I am able to sync empty folders.
I created an “upload” folder, when moving files of varying sizes into the synced folder I get the following error between 5-45 seconds after the sync starts:
“Error transfering https://nextcloud.‘mydomain’.com/remote.php/dav/files/‘username’/‘foldername’/‘filename’ - server replied: Not Found”
Is this the first time you’ve seen this error?:
I have not seen this issue before, other computes with similar settings are working as expected.
Steps to replicate it:
- Install Desktop Client
- In the setup process use “Choose Which Folders to Sync” and choose one folder to be used as an Upload Folder
- Drop file into “Upload Folder” and allow sync to process
- Error appears after 5 to 45 seconds of the file looking like it will upload as normal.
The output of your Nextcloud-Client log in Admin > Logging:
https://pastebin.com/763wmWn7
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'datadirectory' => '/data',
'instanceid' => 'ocgwhhrs36br',
'passwordsalt' => 'password',
'secret' => 'secret',
'trusted_domains' =>
array (
0 => 'nextcloud.mydomain.com',
),
'dbtype' => 'mysql',
'version' => '28.0.2.5',
'overwrite.cli.url' => 'https://nextcloud.mydomain.com',
'dbname' => 'mosaic-nextcloud',
'dbhost' => '192.168.30.207:3306',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'mosaic-nextcloud-user',
'dbpassword' => 'db-password',
'installed' => true,
'app_install_overwrite' =>
array (
0 => 'admin_notifications',
),
'memcache.local' => '\\OC\\Memcache\\APCu',
'filelocking.enabled' => true,
'memcache.locking' => '\\OC\\Memcache\\APCu',
'upgrade.disable-web' => true,
'mail_from_address' => 'nextcloud',
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'mail_domain' => 'mydomain.com',
'loglevel' => 2,
'maintenance' => false,
);
The output of your Apache/nginx/system log in /var/log/____
:
- No relevant log files (only logs are from previous dates, none from when the issue occurs)
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
https://pastebin.com/nKxLr7bY
Many logs are around OnlyOffice, which is a separate and not as important issue that I believe to be unrelated to this issue.