Login page with background and logo but no login box? Iphone

The_IT_Pro · May 12, 2025, 11:09am

Hi,
I am having an issue with almost all the iPhones after a snap upgrade. I am not sure after which snap upgrade started this problem, but it just shows the login page with background and logo but no login box. Tried different browsers and different users/devices, but still the same. Only on iPhone devices. This happens with the NC App and the browser.
thank you
Best Regards

scubamuc · May 12, 2025, 11:43am

@The_IT_Pro welcome and thanks for your request,

as discussed here similar issues have been posted here Cannot login. Login page with background and logo but no login box? and are being tended to here: [Bug]: safari on ios16 can't access web ui after update to 31.0.1 from 31.0.0, downgrade will resume ok · Issue #51506 · nextcloud/server · GitHub

please don’t hesitate to add your in that GitHub issue

github.com/nextcloud/server

[Bug]: safari on ios16 can't access web ui after update to 31.0.1 from 31.0.0, downgrade will resume ok

offen 07:36AM - 16 Mar 25 UTC

geschlossen 10:25AM - 28 Mar 25 UTC

jpsn123

bug 1. to develop high regression 31-feedback browser: safari

### ⚠️ This issue respects the following points: ⚠️ - [x] This is a **bug**, no…t a question or a configuration/webserver/proxy issue. - [x] This issue is **not** already reported on [Github](https://github.com/nextcloud/server/issues?q=is%3Aopen+is%3Aissue+label%3Abug) OR [Nextcloud Community Forum](https://help.nextcloud.com/) _(I've searched it)_. - [x] Nextcloud Server **is** up to date. See [Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) for supported versions. - [x] I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/). ### Bug description web ui will block when loading, just show background picture. clear cookie or data is useless. ### Steps to reproduce none ### Expected behavior none ### Nextcloud Server version 31 ### Operating system Other ### PHP engine version None ### Web server None ### Database engine version None ### Is this bug present after an update or on a fresh install? None ### Are you using the Nextcloud Server Encryption module? None ### What user-backends are you using? - [ ] Default user-backend _(database)_ - [ ] LDAP/ Active Directory - [ ] SSO - SAML - [ ] Other ### Configuration report ```json ``` ### List of activated Apps ```shell ``` ### Nextcloud Signing status ```shell ``` ### Nextcloud Logs ```json ``` ### Additional info _No response_

as suggested in that GitHub issue…

Fixed in 31.0.5 and 30.0.11 (both scheduled for May).
If you still encounter a similar issue after updating your system to those versions please open a new issue

Nextcloud snap is on schedule and as soon as 31.0.5 is released, you will receive an automatic update after the snap team have tested and released 31.0.5snap1. feel free to support the snap team by testing pull requests