I have a new install on a Linux desktop. It’s running the latest version of Lubuntu with all updates complete, and I’m running the latest nextcloud client.
The same account does sync in Windows. I’m running the latest AIO with updates running every night. I show the folders, and each folder has 1 file in it. When I try to resync, it says it’s up to date. I do show in the web interface multiple files that have not synced.
This is a brand new installation, not a reinstall. I have restarted the computer. I have tried restarting nextcloud. Still reports that it’s synced, but the files have not been duplicated to the desktop.
Which log file should I be looking at?
Hi,
since you’re using Lubuntu, it’s quite likely that your system includes an older version of the Nextcloud desktop client, especially if it was installed from the default repositories. Older versions can sometimes cause sync issues, particularly when paired with a newer version of the Nextcloud server.
First, I recommend checking which version of the client you currently have installed. You can do this by running:
nextcloud --version
If it turns out you’re using an outdated version, I suggest downloading the latest AppImage version directly from the official Nextcloud website:
Download and install Nextcloud
Latest Appimage is v3.16.2 at the moment.
The AppImage client can be run without installation and won’t interfere with your system setup.
After updating, check if the sync issue persists. If it does, the problem might be related to a specific file, configuration, or even server-side limitations—but let’s rule out the outdated client first.
A similar issue was recently discussed here as well, and might be worth looking at for reference:
Linux Nextcloud Client response slow? - #2 by vawaver
Let us know how it goes!
Well it might have a very simply reason. Check first in “Settings” → “General” of your current Linux-Client the list of ignored Files. Maybe the ignored files are listed there.
It looks like that was mostly what happened. Since I was talking someone else through getting this working instead of doing it myself, some options were accidentally checked that I was not aware of. After checking the logs, and then the config file, I noticed some discrepancies and after going through the settings and putting them back to the defaults, it seems to be working again.
Thanks for the help, sorry for the late reply.