Lenteur Nuage02

Bonjour le serveur Nuage 02 semble trés très lent.
Ce probleme est il en cours de résolution ?
Merci

Support intro

Sorry to hear you’re facing problems :slightly_frowning_face:

help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.

In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:

example

Or for longer, use three backticks above and below the code snippet:

longer
example
here

Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version (eg, 20.0.5): replace me
Operating system and version (eg, Ubuntu 20.04): replace me
Apache or nginx version (eg, Apache 2.4.25): replace me
PHP version (eg, 7.4): replace me

The issue you are facing:

Is this the first time you’ve seen this error? (Y/N):

Steps to replicate it:

The output of your Nextcloud log in Admin > Logging:

PASTE HERE

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

PASTE HERE

The output of your Apache/nginx/system log in /var/log/____:

PASTE HERE

PASTE HERE


Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.

PASTE HERE

C’est quel serveur? Ici, c’est la communauté de Nextcloud, on ne fait pas hébergement de serveurs Nextcloud directement, et sur d’autres installations il nous faut de détails (des logs etc.) pour aider. Pour cela on a mis ce template qui demande pleine de questions.

Il faut contacter l’hébergeur du Nextcloud en question, ici c’e n’est pas le support pour cela comme expliqué par @tflidd :wink: