Nextcloud Server version (e.g., 29.x.x):
-
- Nextcloud Hub 26 Spring (34.0.3)
-
Operating system and version (e.g., Ubuntu 24.04):
Ubuntu 24 LTS
-
Web server and version (e.g, Apache 2.4.25):
Apache 2.4
-
Reverse proxy and version _(e.g. nginx 1.27.2)
Not present
-
PHP version (e.g, 8.3):
8.5
-
Is this the first time you’ve seen this error? (Yes / No):
yes
-
When did this problem seem to first start?
I dont know, since some upgrade I suppose
-
Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
script maybe
-
Are you using CloudfIare, mod_security, or similar? (Yes / No)
I'm not using that
Hi,
I noticed a problem with the labels that can be created and assigned to shared files.
In Settings → Basic settings, I have created 6 labels. Five of them are displayed correctly in the labels management section, so I can edit or delete them as expected.
However, one label is completely missing from that list. It is not displayed at all, so there is no way for me to edit or delete it.
The strange part is that the label itself still exists and works correctly: I can assign it to files and it appears normally when managing the files. It is only missing from the page where labels are managed.
I need to change the name of this label, but since it is not listed in the settings, I have no way to do that.
Has anyone experienced something similar? Is there a way to recover or remove a label that is still available for files but no longer appears in the label management section?
Thanks!
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
PASTE HERE
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
Brave 1.93.138
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"nextcloud.domain.ext"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "34.0.3.2",
"enable_push_notifications": false,
"overwrite.cli.url": "https:\/\/nextcloud.domain.ext\/nextcloud",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"mail_smtpmode": "smtp",
"mail_smtpsecure": "ssl",
"mail_sendmailmode": "smtp",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"mail_smtpauth": true,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"simpleSignUpLink.shown": false,
"maintenance": false,
"theme": "",
"loglevel": 2,
"filesystem_check_changes": 1,
"maintenance_window_start": 1,
"trashbin_retention_obligation": "7,8",
"memcache.local": "\\OC\\Memcache\\APCu",
"app_install_overwrite": [
"passwords",
"theming_customcss"
],
"forbidden_filename_basenames": [
"con",
"prn",
"aux",
"nul",
"com0",
"com1",
"com2",
"com3",
"com4",
"com5",
"com6",
"com7",
"com8",
"com9",
"com\u00b9",
"com\u00b2",
"com\u00b3",
"lpt0",
"lpt1",
"lpt2",
"lpt3",
"lpt4",
"lpt5",
"lpt6",
"lpt7",
"lpt8",
"lpt9",
"lpt\u00b9",
"lpt\u00b2",
"lpt\u00b3"
],
"forbidden_filename_characters": [
"<",
">",
":",
"\"",
"|",
"?",
"*",
"\\",
"\/"
],
"forbidden_filename_extensions": [
" ",
".",
".filepart",
".part"
]
}
}
Apps
The output of occ app:list (if possible).
Enabled:
- activity: 7.0.0
- appstore: 1.0.0
- bruteforcesettings: 7.0.0
- calendar: 6.5.4
- circles: 34.0.0
- cloud_federation_api: 1.18.0
- comments: 1.24.0
- contacts: 8.7.6
- contactsinteraction: 1.15.0
- dashboard: 7.14.0
- dav: 1.40.0
- federatedfilesharing: 1.24.0
- federation: 1.24.0
- files: 2.6.0
- files_automatedtagging: 5.0.0
- files_downloadlimit: 5.2.0
- files_lock: 34.0.1
- files_pdfviewer: 7.0.0-dev.0
- files_reminders: 1.7.0
- files_retention: 5.0.0
- files_sharing: 1.26.0
- files_trashbin: 1.24.0
- files_versions: 1.27.0
- firstrunwizard: 7.0.0-dev.0
- logreader: 7.0.0
- lookup_server_connector: 1.22.0
- mail: 5.11.2
- nextcloud_announcements: 6.0.0
- notes: 6.0.2
- notifications: 7.0.0-dev.1
- oauth2: 1.22.0
- office: 1.0.0
- password_policy: 6.0.0-dev.0
- passwords: 2026.7.20
- photos: 7.0.0
- privacy: 6.0.0-dev.1
- profile: 1.3.0
- provisioning_api: 1.24.0
- recommendations: 7.0.0
- related_resources: 5.0.0-dev.0
- richdocuments: 11.1.0
- richdocumentscode: 26.4.104
- serverinfo: 6.0.0
- settings: 1.17.0
- sharebymail: 1.24.0
- spreed: 24.0.4
- support: 6.0.0
- survey_client: 6.0.0-dev.0
- suspicious_login: 12.0.0-dev.0
- systemtags: 1.24.0
- text: 8.0.0
- theming: 2.9.0
- theming_customcss: 1.21.0
- twofactor_backupcodes: 1.23.0
- twofactor_totp: 16.0.0
- twofactor_webauthn: 2.7.0
- updatenotification: 1.24.0
- user_status: 1.14.0
- viewer: 7.0.0-dev.0
- weather_status: 1.14.0
- webhook_listeners: 1.6.0
- workflowengine: 2.16.0
Disabled:
- admin_audit: 1.24.0
- app_api: 34.0.0 (installed 32.0.0)
- encryption: 2.22.0
- files_external: 1.26.0
- twofactor_nextcloud_notification: 8.0.0 (installed 3.10.0)
- user_ldap: 1.25.0
Screenshot:
On files this is the popup showed when you press manage labels where you can select a label to be added. You can see I selected the label that is invisible in the basic settings page “Shared - Condiviso 7 gg”.
If I go on the basic settings page this is what I can see:
I tried to select a row and move with keyboard arrow but I can confirm only 5 labels are showed instead of 6
Any help will be appreciated.
Would be nice if you can identify a bug and report will be fixed or any workaround to rename the “Shared - Condiviso 7 gg”
Thank you!