Kitinerary app not working / available as workflow

The Basics

  • Nextcloud Server version (e.g., 29.x.x):
    • 31.0.7.1
  • Operating system and version (e.g., Ubuntu 24.04):
    • Debian 12 (Community Docker Container)
  • Web server and version (e.g, Apache 2.4.25):
    • Apache/2.4.62 (Debian) PHP/8.3.24
  • Reverse proxy and version _(e.g. nginx 1.27.2)
    • Apache 2.4.63-1ubuntu1.1
  • PHP version (e.g, 8.3):
    • 8.3.24
  • Is this the first time you’ve seen this error? (Yes / No):
    • Yes
  • When did this problem seem to first start?
    • Directly after app installation
  • Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
    • Community Docker Container
  • Are you using CloudfIare, mod_security, or similar? (Yes / No)
    • No

Summary of the issue you are facing:

I installed kitinerary from the app store in Nextcloud. From the screenshots in the app description and the GitHub repo, I expected to find a workflow in the Admin UI /settings/admin/workflow. But (in my case) there is no workflow available at all.

I tried uninstalling and reinstalling the app, which didn’t help.

I tried to install a different app ( workflow_pdf_converter ) that provides a workflow. For this, I had the possibility to create a workflow in the Admin UI.

So my question is, how to interact with kitinerary app? Why is there not workflow provided in the Admin UI?

Steps to replicate it (hint: details matter!):

  1. Install kitinerary app
  2. Navigate to Admin UI → Workflows
  3. No workflow using kitinerary can be created

Log entries

I raised Nextcloud log level to debug, but didn’t find any related log entries during app installation or when I open the workflows page in Admin UI.

Nextcloud

see above

Web Browser

Web server / Reverse Proxy

Configuration

Nextcloud

Nextcloud config
{
    "system": {
        "debug": false,
        "htaccess.RewriteBase": "\/",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "apps_paths": [
            {
                "path": "\/var\/www\/html\/apps",
                "url": "\/apps",
                "writable": false
            },
            {
                "path": "\/var\/www\/html\/custom_apps",
                "url": "\/custom_apps",
                "writable": true
            }
        ],
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "password": "***REMOVED SENSITIVE VALUE***",
            "port": 6379
        },
        "upgrade.disable-web": true,
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": {
            "1": "***REMOVED SENSITIVE VALUE***",
        },
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "pgsql",
        "version": "31.0.7.1",
        "overwrite.cli.url": "***REMOVED SENSITIVE VALUE***",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "overwriteprotocol": "https",
        "mail_smtpmode": "smtp",
        "mail_sendmailmode": "smtp",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpauth": true,
        "mail_smtpport": "25",
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "app_install_overwrite": [],
        "maintenance_window_start": 1,
        "maintenance": false,
        "default_phone_region": "DE",
        "allowed_admin_ranges": [
            "127.0.0.1\/8",
            "192.168.0.0\/16",
            "fd00::\/8"
        ],
        "defaultapp": "dashboard,mail"
    }
}

Apps

App list
Enabled:
  - activity: 4.0.0
  - app_api: 5.0.2
  - bruteforcesettings: 4.0.0
  - calendar: 5.3.9
  - calendar_resource_management: 0.9.0
  - circles: 31.0.0
  - cloud_federation_api: 1.14.0
  - comments: 1.21.0
  - contacts: 7.2.5
  - contactsinteraction: 1.12.0
  - dashboard: 7.11.0
  - dav: 1.33.0
  - deck: 1.15.2
  - federatedfilesharing: 1.21.0
  - federation: 1.21.0
  - files: 2.3.1
  - files_downloadlimit: 4.0.0
  - files_external: 1.23.0
  - files_pdfviewer: 4.0.0
  - files_reminders: 1.4.0
  - files_sharing: 1.23.1
  - files_trashbin: 1.21.0
  - files_versions: 1.24.0
  - firstrunwizard: 4.0.0
  - logreader: 4.0.0
  - lookup_server_connector: 1.19.0
  - mail: 5.3.0
  - nextcloud_announcements: 3.0.0
  - notifications: 4.0.0
  - notify_push: 1.2.0
  - oauth2: 1.19.1
  - password_policy: 3.0.0
  - photos: 4.0.0
  - privacy: 3.0.0
  - profile: 1.0.0
  - provisioning_api: 1.21.0
  - recommendations: 4.0.0
  - related_resources: 2.0.0
  - serverinfo: 3.0.0
  - settings: 1.14.0
  - sharebymail: 1.21.0
  - spreed: 21.1.3
  - support: 3.0.0
  - survey_client: 3.0.0
  - systemtags: 1.21.1
  - tasks: 0.16.1
  - text: 5.0.0
  - theming: 2.6.1
  - twofactor_backupcodes: 1.20.0
  - updatenotification: 1.21.0
  - user_status: 1.11.0
  - viewer: 4.0.0
  - weather_status: 1.11.0
  - webhook_listeners: 1.2.0
  - whiteboard: 1.1.3
  - workflow_kitinerary: 1.8.0
  - workflowengine: 2.13.0
Disabled:
  - admin_audit: 1.21.0
  - encryption: 2.19.0
  - suspicious_login: 9.0.1
  - twofactor_nextcloud_notification: 5.0.0
  - twofactor_totp: 13.0.0-dev.0
  - user_ldap: 1.22.0

Ok, found the solution by coincidence: The app does not provide workflows in the admin section of workflows ( /settings/admin/workflow ), but it does provide them in the user section of workflows ( /settings/user/workflow ).

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