Issues with Collabora CODE Server - Showing Strange IP and Not Working

ℹ️ Support 📄 Collabora
1

Hello everyone,

I recently installed Collabora on my Nextcloud server and I’ve encountered some issues that I can’t seem to resolve. Collabora is showing a strange IP address and doesn’t seem to be working properly. Here are some details:

Nextcloud Version:27.0.1
Ubuntu, PHP Version: 8.2.8
Collabora CODE (x86) Version:23.5.104
Nextcloud Office: 8.1.0

Problem Description:
Collabora is not functioning, and I continually receive an error message in the logs. Interestingly, the IP address reported in the error log belongs to an intranet the server was connected to two years ago. I am puzzled as to why Collabora is attempting to connect to it.

I’ve attached below the error log that I received at the end.

Steps Taken So Far:
I’ve attempted to resolve the issue by doing the following:

  • Reinstalled Collabora and Nextcloud office.
  • Fixed all other Nextcloud configuration errors in the system.
  • Checked the network connection between my Nextcloud and Collabora servers.
  • Checked the Collabora server URL in the Nextcloud settings.

Unfortunately, none of these steps have resolved the issue.

I would really appreciate any help or suggestions on how to fix this. Thanks in advance!

[richdocuments] Fehler: GuzzleHttp\Exception\ConnectException: cURL error 7: Failed to connect to 192.168.188.58 port 80: Network is unreachable (see libcurl - Error Codes) for http://192.168.188.58/apps/richdocumentscode/proxy.php?req=/hosting/capabilities at <>

  1. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php line 158
    GuzzleHttp\Handler\CurlFactory::createRejection(“*** sensitive parameters replaced ***”)
  2. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php line 110
    GuzzleHttp\Handler\CurlFactory::finishError()
  3. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlHandler.php line 47
    GuzzleHttp\Handler\CurlFactory::finish()
  4. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Middleware.php line 137
    GuzzleHttp\Handler\CurlHandler->__invoke()
  5. /var/www/nextcloud/lib/private/Http/Client/DnsPinMiddleware.php line 114
    GuzzleHttp\Middleware::GuzzleHttp{closure}(“*** sensitive parameters replaced ***”)
  6. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/PrepareBodyMiddleware.php line 35
    OC\Http\Client\DnsPinMiddleware->OC\Http\Client{closure}(“*** sensitive parameters replaced ***”)
  7. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Middleware.php line 31
    GuzzleHttp\PrepareBodyMiddleware->__invoke()
  8. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/RedirectMiddleware.php line 71
    GuzzleHttp\Middleware::GuzzleHttp{closure}(“*** sensitive parameters replaced ***”)
  9. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Middleware.php line 63
    GuzzleHttp\RedirectMiddleware->__invoke()
  10. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/HandlerStack.php line 75
    GuzzleHttp\Middleware::GuzzleHttp{closure}(“*** sensitive parameters replaced ***”)
  11. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Client.php line 331
    GuzzleHttp\HandlerStack->__invoke()
  12. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Client.php line 168
    GuzzleHttp\Client->transfer()
  13. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Client.php line 187
    GuzzleHttp\Client->requestAsync(“*** sensitive parameters replaced ***”)
  14. /var/www/nextcloud/lib/private/Http/Client/Client.php line 226
    GuzzleHttp\Client->request()
  15. /var/www/nextcloud/apps/richdocuments/lib/Service/CapabilitiesService.php line 135
    OC\Http\Client\Client->get()
  16. /var/www/nextcloud/apps/richdocuments/lib/Service/CapabilitiesService.php line 73
    OCA\Richdocuments\Service\CapabilitiesService->refetch()
  17. /var/www/nextcloud/apps/richdocuments/lib/AppInfo/Application.php line 85
    OCA\Richdocuments\Service\CapabilitiesService->getCapabilities()
  18. /var/www/nextcloud/lib/private/AppFramework/Bootstrap/FunctionInjector.php line 45
    OCA\Richdocuments\AppInfo\Application->OCA\Richdocuments\AppInfo{closure}(“*** sensitive parameters replaced ***”)
  19. /var/www/nextcloud/lib/private/AppFramework/Bootstrap/BootContext.php line 50
    OC\AppFramework\Bootstrap\FunctionInjector->injectFn()
  20. /var/www/nextcloud/apps/richdocuments/lib/AppInfo/Application.php line 84
    OC\AppFramework\Bootstrap\BootContext->injectFn()
  21. /var/www/nextcloud/lib/private/AppFramework/Bootstrap/Coordinator.php line 200
    OCA\Richdocuments\AppInfo\Application->boot()
  22. /var/www/nextcloud/lib/private/App/AppManager.php line 437
    OC\AppFramework\Bootstrap\Coordinator->bootApp()
  23. /var/www/nextcloud/lib/private/App/AppManager.php line 216
    OC\App\AppManager->loadApp()
  24. /var/www/nextcloud/lib/private/legacy/OC_App.php line 126
    OC\App\AppManager->loadApps()
  25. /var/www/nextcloud/lib/base.php line 1051
    OC_App::loadApps()
  26. /var/www/nextcloud/index.php line 36
    OC::handleRequest()

GET /index.php/apps/logreader/poll?lastReqId=8O2XXe5z1R5pHtrSZ0hy
from 192.168.178.52 by soren at 2023-07-24T00:00:01+00:00