Issue installing Collabora following official guide

now on Nextcloud Office - Self-hosted online office suite

2 Likes

@jospoortvliet Would love to know if it’s possible to add more then one host when starting the docker image. I run nextcloud from multiple domains and would like them to all be able to access Collabora but for now I’m only able to get one host authorized.

Recent installation of NextCloud 9 (9.0.52). I am ready to connect Collabora Online, but the App is not displayed in my Apps library. That is, clicking Apps >> Productivity >> Collabora Online connector (is not available in the list). What am I missing?

To be doubly clear, the app isn’t even listed as Experimental (I do have others Experimental apps visible and installed).

@LukasReschke might be able to answer that one.

That is extremely weird. When you have the app installed it will no longer show up there, perhaps it is now under ‘not enabled’? In any case, you can manually download the app and put it in the apps folderm that should work, too.

I’m following the official guide and I get this error from the browser:


the docker log is showing: wsd-00020-04 00:00:39.888020 [ client_ws_0001 ] ClientRequestHandler::handleRequest: BadRequestException: Invalid URI or access denied.

Any Help is appreciated

Yes, strange. I did look through all the filtered lists and confirmed the block wasn’t inadvertently hidden in the page response somewhere. The app is simply not getting returned as part of the list response. I will try the manual method.

Interestingly, I happened to disable the ‘App Order’ app this evening and the listing for that app is now missing from the list of apps as well. Something very fishy going on. I am quite new to NextCloud/ownCloud. If anyone can point me to information about how the app list is built I would appreciate it. Of course, I could also just look at the code…

Hello, same problem like @julio1501 with official docker and nextcloud 9.0.53.
My docker server is on Debian 8
Docker version 1.11

Thanks

Hello @guidtz, good to know I am not alone with this issue. I have the same versions. I´ll try tomorrow to upgrade my kernel version from 3.16 to 4.x. Maybe that´s the solution.

thanks

Also with debian kernel 4.6.0 and docker 1.12 on debian 8 it doesnt work.

Docker logs:
Generating RSA private key, 2048 bit long modulus
…+++
…+++
e is 65537 (0x10001)
Generating RSA private key, 2048 bit long modulus
…+++
…+++
e is 65537 (0x10001)
Signature ok
subject=/C=DE/ST=BW/L=Stuttgart/O=Dummy Authority/CN=localhost
Getting CA Private Key
e[39mwsd-00021-00 00:00:00.000544 [ loolwsd ] Initializing wsde[0m
e[39mwsd-00021-00 00:00:00.000601 [ loolwsd ] Log level is [8].e[0m
e[39mwsd-00021-00 00:00:00.001175 [ loolwsd ] Open Documents Limit: 10e[0m
e[39mwsd-00021-00 00:00:00.001231 [ loolwsd ] Client Connections Limit: 20e[0m
e[39mwsd-00021-00 00:00:00.001392 [ loolwsd ] Adding trusted WOPI host: [cloud.stadtwolke.de].e[0m
e[39mwsd-00021-00 00:00:00.001450 [ loolwsd ] Adding trusted WOPI host: [10.[0-9]{1,3}.[0-9]{1,3}.[0-9]{1,3}].e[0m
e[39mwsd-00021-00 00:00:00.001495 [ loolwsd ] Adding trusted WOPI host: [172.1[6789].[0-9]{1,3}.[0-9]{1,3}].e[0m
e[39mwsd-00021-00 00:00:00.001540 [ loolwsd ] Adding trusted WOPI host: [172.2[0-9].[0-9]{1,3}.[0-9]{1,3}].e[0m
e[39mwsd-00021-00 00:00:00.001595 [ loolwsd ] Adding trusted WOPI host: [172.3[01].[0-9]{1,3}.[0-9]{1,3}].e[0m
e[39mwsd-00021-00 00:00:00.001637 [ loolwsd ] Adding trusted WOPI host: [192.168.[0-9]{1,3}.[0-9]{1,3}].e[0m
e[39mwsd-00021-00 00:00:00.001682 [ loolwsd ] Adding blocked WOPI host: [192.168.1.1].e[0m
loolwsd 1.7.2 - 1.7.2
e[39mwsd-00021-00 00:00:00.001886 [ loolwsd ] SSL Cert file: /etc/loolwsd/cert.peme[0m
e[39mwsd-00021-00 00:00:00.001939 [ loolwsd ] SSL Key file: /etc/loolwsd/key.peme[0m
e[39mwsd-00021-00 00:00:00.001983 [ loolwsd ] SSL CA file: /etc/loolwsd/ca-chain.cert.peme[0m
e[37mwsd-00021-00 00:00:00.006374 [ loolwsd ] FileServerRoot: /usr/share/loolwsde[0m
e[37mwsd-00021-00 00:00:00.115706 [ loolwsd ] mkfifo(/opt/lool/child-roots/pipe/loolwsdfifo)e[0m
e[39mwsd-00021-00 00:00:00.115806 [ loolwsd ] File server ctor.e[0m
e[39mwsd-00021-00 00:00:00.116873 [ loolwsd ] Starting master server listening on 9980e[0m
e[39mwsd-00021-00 00:00:00.117001 [ loolwsd ] Starting prisoner server listening on 9981e[0m
e[39mwsd-00021-00 00:00:00.117103 [ loolwsd ] Launching forkit process: /usr/bin/loolforkit --losubpath=lo --systemplate=/opt/lool/systemplate --lotemplate=/opt/collaboraoffice5.1 --childroot=/opt/lool/child-roots/ --clientport=9980 --versione[0m
e[39mfrk-00030-00 00:00:00.000607 [ loolforkit ] Initializing frke[0m
e[39mfrk-00030-00 00:00:00.000736 [ loolforkit ] Log level is [8].e[0m
loolforkit 1.7.2 - 1.7.2
e[39mfrk-00030-00 00:00:00.000825 [ loolforkit ] Note: LD_BIND_NOW is not set.e[0m
e[39mfrk-00030-00 00:00:00.000861 [ loolforkit ] Note: LOK_VIEW_CALLBACK is not set.e[0m
e[37mwsd-00021-00 00:00:00.139217 [ loolwsd ] open(/opt/lool/child-roots/pipe/loolwsdfifo, WRONLY) = 7e[0m
e[39mwsd-00021-00 00:00:00.139278 [ loolwsd ] AdminModel ctor.e[0m
e[39mwsd-00021-00 00:00:00.139402 [ loolwsd ] Admin ctor.e[0m
e[37mwsd-00021-00 00:00:00.139450 [ loolwsd ] Memory stat ctore[0m
e[37mwsd-00021-00 00:00:00.139528 [ loolwsd ] Cpu stat ctore[0m
e[37mfrk-00030-00 00:00:00.001332 [ loolforkit ] open(/opt/lool/child-roots/pipe/loolwsdfifo, RDONLY) = 4e[0m
e[37mwsd-00021-00 00:00:04.139824 [ loolwsd ] MasterToForKit: spawn 1e[0m
e[37mwsd-00021-00 00:00:04.139913 [ loolwsd ] Writing to pipe. Data: [spawn 1].e[0m
e[39mfrk-00030-00 00:00:04.804118 [ loolforkit ] Preinit stage OK.e[0m
e[37mfrk-00030-00 00:00:04.804592 [ loolforkit ] Forking a loolkit process.e[0m
e[39mfrk-00030-00 00:00:04.807844 [ loolforkit ] Forked kit [34].e[0m
e[39mfrk-00030-00 00:00:04.808054 [ loolforkit ] ForKit process is ready.e[0m
e[39mkit-00034-00 00:00:04.808186 [ loolforkit ] Initializing kite[0m
e[39mkit-00034-00 00:00:04.808253 [ loolforkit ] Log level is [8].e[0m
e[37me[37mkit-00034-00 00:00:04.808310 [ loolkit ] Process started.e[0m
frk-00030-00 00:00:04.808220 [ loolforkit ] readFIFO for pipe: wsd_pipe_rd returned: 8e[0m
e[39mkit-00034-00 00:00:04.808403 [ loolkit ] Jail path: /opt/lool/child-roots/34/e[0m
e[37mfrk-00030-00 00:00:04.808437 [ loolforkit ] Read line from pipe: wsd_pipe_rd, line: [spawn 1], data: [].e[0m
e[39mfrk-00030-00 00:00:04.808575 [ loolforkit ] ForKit command: [spawn 1].e[e[37mkit-00034-00 00:00:04.808622 [ loolkit ] symlink("…/lo","/opt/lool/child-roots/34/opt/collaboraoffice5.1")e[0m
0m
e[39mfrk-00030-00 00:00:04.808718 [ loolforkit ] Spawning 1 child per request.e[0m
e[39mfrk-00030-00 00:00:04.808860 [ loolforkit ] Creating 1 new child.e[0m
e[37mfrk-00030-00 00:00:04.808977 [ loolforkit ] Forking a loolkit process.e[0m
e[39mfrk-00030-00 00:00:04.811512 [ loolforkit ] Forked kit [35].e[0m
e[39mkit-00035-00 00:00:04.818613 [ loolforkit ] Initializing kite[0m
e[39mkit-00035-00 00:00:04.819001 [ loolforkit ] Log level is [8].e[0m
e[37mkit-00035-00 00:00:04.819099 [ loolkit ] Process started.e[0m
e[39mkit-00035-00 00:00:04.819912 [ loolkit ] Jail path: /opt/lool/child-roots/35/e[0m
e[37mkit-00035-00 00:00:04.820092 [ loolkit ] symlink("…/lo","/opt/lool/child-roots/35/opt/collaboraoffice5.1")e[0m
e[e[37mkit-00035-00 00:00:04.844691 [ loolkit ] skip redundant paths share/basice[0m
37mkit-00034-00 00:00:04.844691 [ loolkit ] skip redundant paths share/basice[0m
e[37mkit-00035-00 00:00:04.850959 [ loolkit ] skip redundant paths share/Scriptse[0m
e[37mkit-00034-00 00:00:04.850969 [ loolkit ] skip redundant paths share/Scriptse[0m
e[e[37mkit-00035-00 00:00:04.853353 [ loolkit ] skip redundant paths share/templatee[0m
37mkit-00034-00 00:00:04.853348 [ loolkit ] skip redundant paths share/templatee[0m
e[37mkit-00035-00 00:00:04.866229 [ loolkit ] skip redundant paths share/config/wizarde[e[370m
mkit-00034-00 00:00:04.866232 [ loolkit ] skip redundant paths share/config/wizarde[0m
e[37mkit-00034-00 00:00:04.953237 [ loolkit ] skip redundant paths share/gallerye[0m
e[37mkit-00035-00 00:00:04.953565 [ loolkit ] skip redundant paths share/gallerye[0m
e[37mkit-00034-00 00:00:04.958837 [ loolkit ] skip redundant paths program/wizardse[0m
e[37mkit-00035-00 00:00:04.959081 [ loolkit ] skip redundant paths program/wizardse[0m
e[37mwsd-00021-10 00:00:05.165942 [ loolwsd ] Total memory used: 203096e[0m
e[37mkit-00034-00 00:00:05.646569 [ loolkit ] Initialized jail files.e[0m
e[39mkit-00034-00 00:00:05.647047 [ loolkit ] chroot("/opt/lool/child-roots/34/")e[0m
e[37mkit-00034-00 00:00:05.647494 [ loolkit ] Capabilities first: = cap_fowner,cap_sys_chroot,cap_mknod+eip cap_chown,cap_dac_override,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_audit_write,cap_setfcap+ie[0m
e[37mkit-00034-00 00:00:05.647859 [ loolkit ] Capabilities now: = cap_fowner,cap_mknod+eip cap_chown,cap_dac_override,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_sys_chroot,cap_audit_write,cap_setfcap+ie[0m
e[37mkit-00034-00 00:00:05.648237 [ loolkit ] Capabilities first: = cap_fowner,cap_mknod+eip cap_chown,cap_dac_override,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_sys_chroot,cap_audit_write,cap_setfcap+ie[0m
e[37mkit-00034-00 00:00:05.648568 [ loolkit ] Capabilities now: = cap_fowner+eip cap_chown,cap_dac_override,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_sys_chroot,cap_mknod,cap_audit_write,cap_setfcap+ie[0m
e[37mkit-00034-00 00:00:05.648784 [ loolkit ] Capabilities first: = cap_fowner+eip cap_chown,cap_dac_override,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_sys_chroot,cap_mknod,cap_audit_write,cap_setfcap+ie[0m
e[37mkit-00034-00 00:00:05.648874 [ loolkit ] Capabilities now: = cap_chown,cap_dac_override,cap_fowner,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_sys_chroot,cap_mknod,cap_audit_write,cap_setfcap+ie[0m
e[37mkit-00034-00 00:00:05.648925 [ loolkit ] Initialized jail nodes, dropped caps.e[0m
e[37mkit-00035-00 00:00:05.649156 [ loolkit ] Initialized jail files.e[0m
e[39mkit-00035-00 00:00:05.649362 [ loolkit ] chroot("/opt/lool/child-roots/35/")e[0m
e[37mkit-00035-00 00:00:05.649511 [ loolkit ] Capabilities first: = cap_fowner,cap_sys_chroot,cap_mknod+eip cap_chown,cap_dac_override,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_audit_write,cap_setfcap+ie[0m
e[37mkit-00035-00 00:00:05.649543 [ loolkit ] Capabilities now: = cap_fowner,cap_mknod+eip cap_chown,cap_dac_override,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_sys_chroot,cap_audit_write,cap_setfcap+ie[0m
e[37mkit-00035-00 00:00:05.649587 [ loolkit ] Capabilities first: = cap_fowner,cap_mknod+eip cap_chown,cap_dac_override,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_sys_chroot,cap_audit_write,cap_setfcap+ie[0m
e[37mkit-00035-00 00:00:05.649692 [ loolkit ] Capabilities now: = cap_fowner+eip cap_chown,cap_dac_override,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_sys_chroot,cap_mknod,cap_audit_write,cap_setfcap+ie[0m
e[37mkit-00035-00 00:00:05.649719 [ loolkit ] Capabilities first: = cap_fowner+eip cap_chown,cap_dac_override,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_sys_chroot,cap_mknod,cap_audit_write,cap_setfcap+ie[0m
e[37mkit-00035-00 00:00:05.649862 [ loolkit ] Capabilities now: = cap_chown,cap_dac_override,cap_fowner,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_sys_chroot,cap_mknod,cap_audit_write,cap_setfcap+ie[0m
e[37mkit-00035-00 00:00:05.649971 [ loolkit ] Initialized jail nodes, dropped caps.e[0m
e[39mkit-00035-00 00:00:06.334773 [ loolkit ] Process is ready.e[0m
e[39mwsd-00021-02 00:00:06.474280 [ prsnr_req_hdl ] Request from 127.0.0.1:47458: GET /loolws/newchild?pid=35 HTTP/1.0 / Connection: Upgrade / Upgrade: websocket / Sec-WebSocket-Version: 13 / Sec-WebSocket-Key: xYCVekvk8zwIJMxsaxT/Qg== / Host: 127.0.0.1:9981e[0m
e[37mwsd-00021-02 00:00:06.474380 [ prison_ws ] Child connection with URI [/loolws/newchild?pid=35].e[0m
e[39mwsd-00021-02 00:00:06.474416 [ prison_ws ] New child [35].e[0m
e[39mwsd-00021-02 00:00:06.474656 [ prison_ws ] ChildProcess ctor [35].e[0m
e[39mwsd-00021-02 00:00:06.474724 [ prison_ws ] Have 1 child.e[0m
e[39mwsd-00021-00 00:00:06.474840 [ prison_ws ] SocketProcessor starting.e[0m
e[39mkit-00035-00 00:00:06.336600 [ loolkit ] SocketProcessor starting.e[0m
e[39mkit-00034-00 00:00:06.338008 [ loolkit ] Process is ready.e[0m
e[39mwsd-00021-02 00:00:06.477190 [ prsnr_req_hdl ] Request from 127.0.0.1:47460: GET /loolws/newchild?pid=34&version=%7B%20%22ProductName%22:%20%22Collabora%20Office%22,%20%22ProductVersion%22:%20%225.1%22,%20%22ProductExtension%22:%20%22.10.1%22,%20%22BuildId%22:%20%2203d5a294f3e5eedb6e7eb3bbc2af6512df471d4d%22%20%7D HTTP/1.0 / Connection: Upgrade / Upgrade: websocket / Sec-WebSocket-Version: 13 / Sec-WebSocket-Key: xYCVekvk8zwIJMxsaxT/Qg== / Host: 127.0.0.1:9981e[0m
e[37mwsd-00021-02 00:00:06.477273 [ prison_ws ] Child connection with URI [/loolws/newchild?pid=34&version=%7B%20%22ProductName%22:%20%22Collabora%20Office%22,%20%22ProductVersion%22:%20%225.1%22,%20%22ProductExtension%22:%20%22.10.1%22,%20%22BuildId%22:%20%2203d5a294f3e5eedb6e7eb3bbc2af6512df471d4d%22%20%7D].e[0m
e[39mwsd-00021-02 00:00:06.477334 [ prison_ws ] New child [34].e[0m
e[39mwsd-00021-02 00:00:06.477502 [ prison_ws ] ChildProcess ctor [34].e[0m
e[39mwsd-00021-02 00:00:06.477544 [ prison_ws ] Have 2 children.e[0m
e[39mwsd-00021-00 00:00:06.477667 [ prison_ws ] SocketProcessor starting.e[e[39mkit-00034-00 00:00:06.339498 [ loolkit ] SocketProcessor starting.e[0m
0m
e[37mwsd-00021-10 00:00:25.188881 [ loolwsd ] Total memory used: 203604e[0m
e[37mwsd-00021-10 00:00:30.194873 [ loolwsd ] Total memory used: 203820e[0m
e[39mwsd-00021-02 00:00:45.909880 [ client_req_hdl ] Request from 172.17.0.1:45608: POST /loleaflet/1.7.2/loleaflet.html?WOPISrc=https%3A%2F%2Fucloud.stadtwolke.de%2Fndiayetest%2Fapps%2Frichdocuments%2Fwopi%2Ffiles%2F106&title=Neues%20Dokument.odt&lang=en&closebutton=1&revisionhistory=1 HTTP/1.1 / Host: libreoffice.stadtwolke.de / User-Agent: Mozilla/5.0 (Windows NT 6.1; rv:47.0) Gecko/20100101 Firefox/47.0 / Accept: text/html,application/xhtml+xml,application/xml;q=0.9,/;q=0.8 / Accept-Language: de,en-US;q=0.7,en;q=0.3 / Accept-Encoding: gzip, deflate, br / Cookie: NGUserID=ac13e486-42385-1468931908-0; _ga=GA1.2.798136003.1469011207; _pk_id.1.c07d=243cfa01e3b7463c.1469629116.4.1469702463.1469702463. / Content-Type: application/x-www-form-urlencoded / X-Forwarded-Proto: https / Via: 1.0 libreoffice.stadtwolke.de / X-Forwarded-For: 91.102.138.131 / X-Forwarded-Host: libreoffice.stadtwolke.de / X-Forwarded-Server: libreoffice.stadtwolke.de / Connection: Keep-Alive / Content-Length: 45e[0m
e[37mwsd-00021-02 00:00:45.910526 [ client_req_hdl ] Preprocessing file: /usr/share/loolwsd//loleaflet/dist/loleaflet.htmle[0m
e[39mwsd-00021-04 00:00:46.875376 [ client_req_hdl ] Request from 172.17.0.1:45612: GET /lool/ws/https://cloud.stadtwolke.de/nextcloud/apps/richdocuments/wopi/files/106?access_token=0h4ASkkMCb9PPhqdDEXMiHvjn9cer6ZY HTTP/1.1 / Host: libreoffice.stadtwolke.de / User-Agent: Mozilla/5.0 (Windows NT 6.1; rv:47.0) Gecko/20100101 Firefox/47.0 / Accept: text/html,application/xhtml+xml,application/xml;q=0.9,/;q=0.8 / Accept-Language: de,en-US;q=0.7,en;q=0.3 / Accept-Encoding: gzip, deflate, br / Sec-WebSocket-Version: 13 / Origin: https://libreoffice.stadtwolke.de / Sec-WebSocket-Extensions: permessage-deflate / Sec-WebSocket-Key: vMNVork/Dr3sKtzjiPcORA== / Cookie: NGUserID=ac13e486-42385-1468931908-0; _ga=GA1.2.798136003.1469011207; _pk_id.1.c07d=243cfa01e3b7463c.1469629116.4.1469702463.1469702463. / Pragma: no-cache / Cache-Control: no-cache / X-Forwarded-Proto: https / Via: 1.1 libreoffice.stadtwolke.de / X-Forwarded-For: 91.102.138.131 / X-Forwarded-Host: libreoffice.stadtwolke.de / X-Forwarded-Server: libreoffice.stadtwolke.de / Upgrade: WebSocket / Connection: Upgradee[0m
e[37mwsd-00021-04 00:00:46.875471 [ client_ws_0001 ] Thread started.e[0m
e[39mwsd-00021-04 00:00:46.875649 [ client_ws_0001 ] Starting GET request handler for session [0001].e[0m
e[37mwsd-00021-04 00:00:46.875666 [ client_ws_0001 ] Sending to Client [statusindicator: find].e[0m
e[37mwsd-00021-04 00:00:46.875840 [ client_ws_0001 ] getNewChild: Have 2 children, forking 0e[0m
e[37mwsd-00021-04 00:00:46.876018 [ client_ws_0001 ] getNewChild: Returning new child [34].e[0m
e[37mwsd-00021-04 00:00:46.876042 [ client_ws_0001 ] New DocumentBroker for docKey [cloud.stadtwolke.de/nextcloud/apps/richdocuments/wopi/files/106].e[0m
e[39mwsd-00021-04 00:00:46.876107 [ client_ws_0001 ] DocumentBroker [https://cloud.stadtwolke.de/nextcloud/apps/richdocuments/wopi/files/106?access_token=0h4ASkkMCb9PPhqdDEXMiHvjn9cer6ZY] created. DocKey: [cloud.stadtwolke.de/nextcloud/apps/richdocuments/wopi/files/106]e[0m
e[39mwsd-00021-04 00:00:46.876234 [ client_ws_0001 ] Validating: https://cloud.stadtwolke.de/nextcloud/apps/richdocuments/wopi/files/106?access_token=0h4ASkkMCb9PPhqdDEXMiHvjn9cer6ZYe[0m
e[39mwsd-00021-04 00:00:46.876284 [ client_ws_0001 ] Public URI [https://cloud.stadtwolke.de/nextcloud/apps/richdocuments/wopi/files/106?access_token=0h4ASkkMCb9PPhqdDEXMiHvjn9cer6ZY] considered WOPI.e[0m
e[37mwsd-00021-04 00:00:46.876652 [ client_ws_0001 ] Storage ctor: https://cloud.stadtwolke.de/nextcloud/apps/richdocuments/wopi/files/106?access_token=0h4ASkkMCb9PPhqdDEXMiHvjn9cer6ZYe[0m
e[39mwsd-00021-04 00:00:46.876674 [ client_ws_0001 ] WopiStorage ctor with localStorePath: [], jailPath: [], uri: [https://cloud.stadtwolke.de/nextcloud/apps/richdocuments/wopi/files/106?access_token=0h4ASkkMCb9PPhqdDEXMiHvjn9cer6ZY].e[0m
e[37mwsd-00021-04 00:00:46.876687 [ client_ws_0001 ] Getting info for wopi uri [https://cloud.stadtwolke.de/nextcloud/apps/richdocuments/wopi/files/106?access_token=0h4ASkkMCb9PPhqdDEXMiHvjn9cer6ZY].e[0m
e[39mwsd-00021-04 00:00:46.883916 [ client_ws_0001 ] ~DocumentBroker [https://cloud.stadtwolke.de/nextcloud/apps/richdocuments/wopi/files/106?access_token=0h4ASkkMCb9PPhqdDEXMiHvjn9cer6ZY] destroyed with 0 sessions left.e[0m
e[39mwsd-00021-04 00:00:46.883951 [ client_ws_0001 ] ~ChildProcess dtor [34].e[0m
e[1me[33mkit-00034-00 00:00:46.745754 [ loolkit ] Connection closed.e[0m
e[39mkit-00034-00 00:00:46.745810 [ loolkit ] SocketProcessor finishing. TerminationFlag: 0, n: 2, payload size: 2, flags: 88e[0m
e[39mkit-00034-00 00:00:46.745826 [ loolkit ] SocketProcessor finished.e[0m
e[39mkit-00034-00 00:00:46.745836 [ loolkit ] Removing '/lo’e[0m
e[39mkit-00034-00 00:00:46.785490 [ loolkit ] Removing '/user/docs/'e[0m
e[1me[33mwsd-00021-00 00:00:46.924276 [ prison_ws ] Connection closed.e[0m
e[39mwsd-00021-00 00:00:46.924327 [ prison_ws ] SocketProcessor finishing. TerminationFlag: 0, n: 0, payload size: 0, flags: 0e[0m
e[39mwsd-00021-00 00:00:46.924398 [ prison_ws ] SocketProcessor finished.e[0m
e[39mwsd-00021-04 00:00:46.924555 [ client_ws_0001 ] Closing child [34].e[0m
e[1me[31mwsd-00021-04 00:00:46.924598 [ client_ws_0001 ] ClientRequestHandler::handleRequest: BadRequestException: Invalid URI or access denied.e[0m
e[37mwsd-00021-04 00:00:46.924618 [ client_ws_0001 ] Thread finished.e[0m
e[39mkit-00034-00 00:00:47.786362 [ loolkit ] Process finished.e[0m
e[39mfrk-00030-00 00:00:47.862276 [ loolforkit ] Child 34 has exited, removing its jail '/opt/lool/child-roots/34’e[0m
e[37mwsd-00021-10 00:00:50.216922 [ loolwsd ] Total memory used: 204404e[0m
e[37mwsd-00021-10 00:01:40.271698 [ loolwsd ] Total memory used: 204408e[0m
e[37mwsd-00021-10 00:01:55.288557 [ loolwsd ] Total memory used: 204420e[0m
e[37mwsd-00021-10 00:02:25.322293 [ loolwsd ] Total memory used: 204424e[0m
e[37mwsd-00021-10 00:02:45.343728 [ loolwsd ] Total memory used: 204580e[0m
e[37mwsd-00021-10 00:02:50.349923 [ loolwsd ] Total memory used: 204584e[0m
e[37mwsd-00021-10 00:03:40.406380 [ loolwsd ] Total memory used: 204588e[0m

Hey guys,
i compiled code by myself on debain 8 and now i want to connect my nextcloud to it.
But there is a issue while connection:

WOPI host is not on the same host as the WOPI client: "141.65..". Connection is not allowed.
No acceptable WOPI hosts found matching the target host [*.ufz.de] in config.

At the moment there is only a selfsigned certificate… maybe this is the prob?


ok… i fixed this. You have to edit the loolwsd.xml.in and add your nextcloud-host.
But now there is the next prob…

WOPI::CheckFileInfo returned: {“message”:“App is not enabled”}
[ loolkit ] Connection closed.
[ client_ws_0001 ] ClientRequestHandler::handleRequest: BadRequestException: Invalid URI or access denied.

Well tests domage that it does not work

Some typical problems I’ve seen are now covered on https://nextcloud.com/collabora online, troubleshooting section on the bottom of the page.

Any suggestions of things to add would be super welcome.

@Pisoko your problem looks like one of those addressed there: you might have started the docker container with the wrong host URL. At least, that’s what was the cause of this same error message for me.
@julio1501 be sure to check the video, I also talk about the firewall. It might be a cause of trouble, I discovered that no amount of tuning could fix the problem after I had started the firewall - you need to start docker AFTER you started the firewall… It does some iptables magic. Haven’t figured out how to persist this all properly, tbh.

Hello, I have same problem as @julio1501 in Debian 8 but so I have no firewalls. Collabora Office conteneur listen on contener ip and 9980 port and all traffic is proxyfied by nginx proxy on port 443

Seems to have same issues like @julio1501 and @guidtz

[ client_ws_0003 ] WOPI::CheckFileInfo returned: {“message”:“App is not enabled”}

[ client_ws_0003 ] ClientRequestHandler::handleRequest: BadRequestException: Invalid URI or access denied.

are there news what the problem could be?
thx guys!

hello @guidtz after compiling the packages on my debian machine instead the docker installation i got it working.
I suspect the problem was due to a conflict between docker network and our entreprise Firewall respectively reverse proxy.

Thanks

Hi,

I am using nextcloud 9.0.53 with docker 1.11.2 on debian 8.5, and it still doesn’t work. In the logs I have this errors:
kit-00091-04 00:01:44.229483 [ kit_queue_0003 ] Failed to load: file:///user/docs/91/Django_astuces.odt, error: >loadComponentFromURL returned an empty reference
kit-00091-04 00:01:44.229818 [ kit_queue_0003 ] Failed to get LoKitDocument instance.
[…]
wsd-00022-00 00:01:45.277989 [ prison_ws ] SocketProcessor: exception: Connection reset by peer

Do you have an idea of where is the problem? I have tryed disabling the firewall, then restart docker with no firewall, without success.

@julio1501, can you explain how to compile it and run it without docker? May be it could solve my problem :slight_smile:

Thanks

I have a quick question in the virtual host section of the guide it says to use lets encrypt. I want to take the easy route and do that but I am missing a step somewhere. Can someone take me step by step on how to get lets encrypt to do its thing?

Hi everybody,

following the installation guide I can’t enable the “collabora online connector” (1.1.3) in my nextcloud 9.0.53 installation >> error message: “App can’t be installed because of not allowed code in the App”.

What to do next?!? Thanks!