Issue connecting to through SSH

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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:


Or for longer, use three backticks above and below the code snippet:


Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version (eg, 12.0.2):
Operating system and version (eg, Ubuntu 17.04):
Apache or nginx version (eg, Apache 2.4.25):
PHP version (eg, 7.1):

The issue you are facing:
Unable to connect to nextpi through SSH. When it comes to log in, I get putty fatal error “Disconnected: no supported authentication methods available (server sent: public key)”

I have been trying to find help with this issue and nothing has worked so far. Please help.

Is this the first time you’ve seen this error? (Y/N):
Steps to replicate it:

  1. SSH using putty
  2. at login enter any login name
  3. it does not work because I get the above error

The output of your Nextcloud log in Admin > Logging:

PASTE HERE "I would love to get that, but I can't." 

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):


The output of your Apache/nginx/system log in /var/log/____:


Sorry but this is nothing related to NC. Maybe this will help you