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Getting help
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- Official documentation (searchable and regularly updated)
- How to topics and FAQs
- Forum search
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The Basics
- Nextcloud Server version (e.g., 29.x.x):
- 10.0.0
- Operating system and version (e.g., Ubuntu 24.04):
- 24.04
- Web server and version (e.g, Apache 2.4.25):
- 2.4.62
- Reverse proxy and version _(e.g. nginx 1.27.2)
- none
- PHP version (e.g, 8.3):
- 8.3
- Is this the first time youâve seen this error? (Yes / No):
- through several attempts from scratch - first time setting up and using next cloud
- When did this problem seem to first start?
- ever since trying to set up a new instance
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
- AIO
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
- No
Summary of the issue you are facing:
Not able to get past the submit domain setup.
Donât know where to find the Docker Run command to skip domain.
Every time, with every new âFrom Scratchâ setup Iâm seeing the same error in the docker log.
I can ping the site name successfully
DNS is right, can ping next.crustysparks.ca and also access externally the setup page on :8443.
Steps to replicate it (hint: details matter!):
- build new server Ubuntu 24.04
- install Docker
- run the command for installing the AIO image as given on the website.
- access the setup page at :8443
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log
located in your data directory). Feel free to use a pastebin/gist service if necessary.
PASTE HERE
Docker log from running "sudo docker logs -f nextcloud-aio-mstercontainer"
NOTICE: PHP message: Could not get digest of container nextcloud/aio-domaincheck:latest cURL error 7: Failed to connect to registry-1.docker.io port 443 after 2001 ms: Could not connect to server (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://registry-1.docker.io/v2/nextcloud/aio-domaincheck/manifests/latest
NOTICE: PHP message: Not pulling the image for the nextcloud/aio-domaincheck container because docker hub does not seem to be reachable.
NOTICE: PHP message: Could not get digest of container nextcloud/all-in-one:latest cURL error 7: Failed to connect to registry-1.docker.io port 443 after 0 ms: Could not connect to server (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://registry-1.docker.io/v2/nextcloud/all-in-one/manifests/latest
</html>nter>nginx</center>uest was sent to HTTPS port</center></title></head>rustysparks.ca:443" was: <html>
NOTICE: PHP message: Expected was: 0d048a61fef1ec2195749b0db2d7481119297bc123ec8057
Notice that the first letter of the domain name is missing.
Apache access.log
172.16.0.99 - - [15/Dec/2024:02:24:48 +0000] "POST /api/configuration HTTP/1.1" 422 29 "https://172.16.0.109:8080/containers" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:129.0) Gecko/20100101 Firefox/129.0"
172.16.0.99 - - [15/Dec/2024:02:25:19 +0000] "POST /api/configuration HTTP/1.1" 422 396 "https://172.16.0.109:8080/containers" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:129.0) Gecko/20100101 Firefox/129.0"
From sudo systemctl status docker:
Dec 14 12:21:17 nextserver dockerd[31665]: time="2024-12-14T12:21:17.639935057-08:00" level=info msg="Docker daemon" commit=92a8393 containerd-snapshotter=false storage-driver=overlay2 version=27.4.0
Dec 14 12:21:17 nextserver dockerd[31665]: time="2024-12-14T12:21:17.640063157-08:00" level=info msg="Daemon has completed initialization"
Dec 14 12:21:17 nextserver dockerd[31665]: time="2024-12-14T12:21:17.719088782-08:00" level=info msg="API listen on /run/docker.sock"
Dec 14 12:21:17 nextserver systemd[1]: Started docker.service - Docker Application Container Engine.
Dec 14 16:42:50 nextserver dockerd[31665]: time="2024-12-14T16:42:50.173836727-08:00" level=error msg="[resolver] failed to query external DNS server" client-addr="udp:172.17.0.2:55543" dns-server="udp:172.16.0.253:53" error="read udp 172.17.0.2:55543->172.16.0.253:53: i/o timeout" question=";e5.o.lencr.org.\tIN\t A" spanID=5125c50588a11a23 traceID=7375e971c14d3299f6dcac30a3978327
Dec 14 16:42:50 nextserver dockerd[31665]: time="2024-12-14T16:42:50.173949628-08:00" level=error msg="[resolver] failed to query external DNS server" client-addr="udp:172.17.0.2:42891" dns-server="udp:172.16.0.253:53" error="read udp 172.17.0.2:42891->172.16.0.253:53: i/o timeout" question=";e5.o.lencr.org.\tIN\t AAAA" spanID=c841ac63e6a4ce3a traceID=2e0607da56eea83e126a57f7edf28244
Dec 14 16:44:06 nextserver dockerd[31665]: time="2024-12-14T16:44:06.094045082-08:00" level=warning msg="Security options with `:` as a separator are deprecated and will be completely unsupported in 17.04, use `=` instead."
Dec 14 16:44:07 nextserver dockerd[31665]: time="2024-12-14T16:44:07.366912244-08:00" level=info msg="No non-localhost DNS nameservers are left in resolv.conf. Using default external servers"
Dec 14 16:44:07 nextserver dockerd[31665]: time="2024-12-14T16:44:07.691108284-08:00" level=warning msg="Security options with `:` as a separator are deprecated and will be completely unsupported in 17.04, use `=` instead."
Dec 14 17:54:44 nextserver dockerd[31665]: time="2024-12-14T17:54:44.386255880-08:00" level=error msg="[resolver] failed to query external DNS server" client-addr="udp:172.17.0.2:54953" dns-server="udp:172.16.0.253:53" error="read udp 172.17.0.2:54953->172.16.0.253:53: i/o timeout" question=";yahoo.ca.\tIN\t AAAA" spanID=bd372962f62d1a2a traceID=5fff48055c93ef1bd5834fa5a80bc614
#### Web Browser
If the problem is related to the Web interface, open your browser inspector *Console* and *Network* tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
PASTE
#### Web server / Reverse Proxy
The output of your Apache/nginx/system log in `/var/log/____`:
PASTE HERE
### Configuration
#### Nextcloud
The output of `occ config:list system` or similar is best, but, if not possible, the contents of your `config.php` file from `/path/to/nextcloud` is fine (make sure to remove any identifiable information!):
PASTE HERE
#### Apps
The output of `occ app:list` (if possible).
### Tips for increasing the likelihood of a response
* Use the `preformatted text` formatting option in the editor for all log entries and configuration output.
* If screenshots are useful, feel free to include them.
- If possible, also include key error output in text form so it can be searched for.
* Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.