Nextcloud version (eg, 20.0.5): Nextcloud 24.0.4
Operating system and version (eg, Ubuntu 20.04): Debian 11.4 or 11.5
Apache or nginx version (eg, Apache 2.4.25): NGINX nginx/1.22.0
PHP version (eg, 7.4): PHP 8.0.22 (cli)
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Create a new directory called data2 in the Nextcloud root
- Mount it using sshfs to a remote location
- Try updating Nextcloud
- Edit /usr/share/nginx/html/updater/index.php and add ‘data2’ next to each entry of ‘data’
- Edit nginx.conf to include to send 404 to data2 in the url too.
The output of your Nextcloud log in Admin > Logging:
nothing of value
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
only change being that the datadirectory was changed to data2
The output of your Apache/nginx/system log in /var/log/____
:
2022/09/10 16:59:42 [error] 18906#18906: *1634 upstream timed out (110: Connection timed out) while reading response header from upstream, client: IPHERE, server: example.org, request: "POST /updater/index.php HTTP/2.0", upstream: "fastcgi://127.0.0.1:9000", host: "example.org"
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
doesn’t contain anything of value
The backup step threw out a 504 error as well! It was in HTML for some reason.
Also if I try to go hard to the updater I get the following:
Step 3 is currently in process. Please reload this page later.
P.S: the error I get thru every step is
<html>
<head><title>504 Gateway Time-out</title></head>
<body>
<center><h1>504 Gateway Time-out</h1></center>
<hr><center>nginx</center>
</body>
</html>
I managed to get to the step Delete Old Files by just retrying 2-5 times.
UPDATE:
Now it only shows that my Nextcloud is updating this is way too slow, how do I fix this now?
UPDATE2:
Now it’s stuck at supposedly still updating and the occ and other files are not available rn
UPDATE3:
I found this in the updater.log in data2:
2022-09-10T19:30:23+0200 GHduP2HqOM [error] POST request failed with other exception
2022-09-10T19:30:23+0200 GHduP2HqOM [error] Exception: Exception
Message: core/shipped.json is not available
Code:0
Trace:
#0 /usr/share/nginx/html/updater/index.php(1390): Updater->deleteOldFiles()
#1 {main}
File:/usr/share/nginx/html/updater/index.php
Line:929