Is_readable(): open_basedir restriction in effect

ℹ️ Support
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1

Hi NextCloud Friends,

i have follow problem in my Logfile:

is_readable(): open_basedir restriction in effect. File(/proc/meminfo) is not within the allowed path(s): (/var/www/vhosts/domain.com/:/tmp/:/dev/urandom) at /var/www/vhosts/domain.com/cloud.domain.com/apps/serverinfo/lib/SystemStatistics.php#74

What can I do for solved this problem

Cheers
MaWi

2

Hi,

You need to make changes to your php.ini file. Please search for the open_basedir setting in your php config file. you can also grep through all files, to find it:
grep -R open_basedir /etc/php*

When you found the setting where it reads something like:
open_basedir = "/var/www/vhosts/domain.com/:/tmp/:/dev/urandom"

… please append the mentioned path. You append further paths, by adding a colon “:” and the path with the leading slash “/” (ending slash is optional, not necessarily needed). That it looks like this, afterwards:
open_basedir = "/var/www/vhosts/domain.com/:/tmp/:/dev/urandom:/proc/meminfo"

If further error messages come up mentioning different paths, please add them accordingly.

3
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PHP version (eg, 7.0.33):

The issue you are facing:

Is this the first time you’ve seen this error? (J):

The output of your Nextcloud log in Admin > Logging:


is_readable(): open_basedir restriction in effect. File(/proc/meminfo) is not within the allowed path(s): (/var/www/vhosts/chiliboo.com/:/tmp/:/dev/urandom) at /var/www/vhosts/chiliboo.com/cloud.chiliboo.de/nextcloud/apps/serverinfo/lib/SystemStatistics.php#96

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):


https://ha01s015.org-dns.com:8443/smb/web/php-info/id/1193

Hi,

i have follow problem in my Logfile:

is_readable(): open_basedir restriction in effect. File(/proc/meminfo) is not within the allowed path(s): (/var/www/vhosts/chiliboo.com/:/tmp/:/dev/urandom) at /var/www/vhosts/chiliboo.com/cloud.chiliboo.de/nextcloud/apps/serverinfo/lib/SystemStatistics.php#96

This correct form the Support of the Webhoster:

{WEBSPACEROOT}{/}{:}{TMP}{/}:/dev/urandom

Before this was made, and still now after Logging I get the following error message:

Error checking server setup

Page will be reloaded again.

Update bouton can’t start update.

So how this can be solved?

Regards
fmini

4

Hello my friend.
I changed from “{WEBSPACEROOT}{/}{:}{TMP}{/}:/dev/urandom” to “none”.
it seems it is not necessary.