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Getting help
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The Basics
- Nextcloud Server version (e.g., 29.x.x):
32.0.0
- Operating system and version (e.g., Ubuntu 24.04):
Debian 12
- Web server and version (e.g, Apache 2.4.25):
--
- Reverse proxy and version _(e.g. nginx 1.27.2)
Nginx 2.12.3
- PHP version (e.g, 8.3):
--
- Is this the first time you’ve seen this error? (Yes / No):
No
- When did this problem seem to first start?
Few weeks ago but was isolated, now it is becoming more and more evident
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
TurnKey
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
CloudFlare Proxy
Summary of the issue you are facing:
My local NextCloud admin account is sharing Contacts books to another user with read only access. This user is being used in an MDM policy for iPhones (through Miradore) for our company phones to read this contacts book via CardDav. Everything looks correct but some telephones are able to create entries in a “Contacts” book which isn’t visible anywhere in my NextCloud administration dashboard.
Steps to replicate it (hint: details matter!):
-
iPhone Settings > Apps > Contacts > Default Contact Book > Choose the one which should be read-only
-
Create a new contact in iPhone address book
-
Save it.
-
Every other user who has access to this CardDav repository sees this contact.
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
PASTE HERE
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
PASTE
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
PASTE HERE
Apps
The output of occ app:list (if possible).
Tips for increasing the likelihood of a response
- Use the
preformatted textformatting option in the editor for all log entries and configuration output. - If screenshots are useful, feel free to include them.
- If possible, also include key error output in text form so it can be searched for.
- Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.
Few screenshots:
Option to be able to edit is unchecked
This is the list where users are adding their contact, even if it should be blocked
I don’t see any “Contats” book anywhere to find these 48 entries.
Same bug has been reported on GitHub’s issues list for Contacts application: iPhones creating contacts via CardDav · Issue #4786 · nextcloud/contacts


