iOS app: Scan document ends up as low quality file

[Oleterno]

I have been using the scan document feature in the nextcloud app for quite a while and have been very satisfied with it. That is until today when I tried to scan a document but the end result was a file with very low quality, making the document basically unreadable.

I have been trying to find a way to fix the problem by looking through settings in the nextcloud app and I have been trying to switch between the three grades of quality in the scan feature. I have also tried to save the document as both pdf and jpg, and I end up with the same result. I noticed that there is no difference between medium and high quality, but if I select low quality the document ends up being completely unreadable. Here is an example scan saved as jpg with high quality:

It is 18 days since the last time I scanned a document, and I can see in the app store version log for the nextcloud app that two new updates were released one week ago.

I have the app version 3.0.11.
Nextcloud server version 19.0.4

[Ang3er]

Seems to be fixed with the latest IOS Update. Way better quality!

Thanks for the improvement, love this feature of the app

[lellobello]

After extensive testing I find the output still pretty bad so for now must stick to other services.

Here below a comparison with the same input device (iPhone13Max) and same document source (photo imported in nextcloud app by long pressing on the plus sign )

LEFT using the native iOS document scanning feature (quality comparable also with dropbox scanning feature)
RIGTH using Nextcould iOS app document scanning feature.

Note that:

• quality issue is present also in colour / greyscale and / b&w outputs.
• document quality slider to max quality on next cloud iOS app
• same pdf document size ~500kb for the b&w version for both native iOS scanning feature and nextcloud app