IOS app 6.6.0.4. update is not registering new photos/videos in Photo library - no sync (take 3)

Hello,

i just noticed that IOS app on my phone have no new photos to sync for days. I’m usually opening app just to unload them since there’s no background refresh. But it seems since last app update it simply does not see new stuff in library. I tried to create photo, video, and then open NC app but transfer tab stays empty. After checking, new media is not where it should be. But, if i do manually all files i select go where i want. So i doubt its anything connection related. Its just NC app does not see new stuff in Photo library of phone.

iOS 18.4
NC iOS app 6.6.0.4
NC 31.0.02

Just to add, i got no any error messages, its jut doing nothing like new photos are not there.
If someone can confirm this it would be nice. I already reinstalled NC app. Nothing helps.
Ahh, yes, i triple - checked that auto-upload is enabled.

Thank you.

Log from server might help?

[no app in context] Info: Unable to generate a URL for the named route "photos.page.index" as such route does not exist.
	GET /index.php/apps/serverinfo/update
	from 212.39.117.190 by ? at 14. tra 2025. 09:48:55

Hi,
I have nearly the same problem since update to 6.6.0 and solved it as follows: In ā€œSettings - Automatic Uploadā€ there is the push button ā€œactivate automatic uploadā€ (Automatisches Hochladen aktivieren). If activated it asks you if all photos are to be uploaded. At this point you have no choice and must agree in order to activate upload. In my case it uploads to an NC-folder that already holds about 600 photos. The problem is, that obviously the app in this version initially does not recognice by internal flags, which photos are already uploaded earlier. So it tries to upload all photos again. But in fact it seems not to load already existing photos but recognizes, if a Photo is already there. This process lasted in my case about one hour and then at the end the newest photos where uploaded.
If this is done once, the app seems to be ā€œup to dateā€ with internal flagging of processed photos. After this new photos are uploaded as fast as used before. The app does not seem to check all photos again.
Without any internal knowledge of this app this is only my individual perception and may be it helps.

Hello,

thank you for reply. I am aware about mass upload, but that is not actual problem solver. It seems that latest IOS app does not pickup new photos in album as it usually should. I seen similar problems already reported. But once no devs ping any of posts im actually not 1000% sure is it problem on my side or IOS app anymore. Especially since it takes some time to release next (possibly fix version).
I did removed app completely, reapply all permissions but still when i shoot new photo it does not upload it at all.
Everything else it works totally fine. Scanning files, uploading photos manually,… etc.

It simply does not fetch new photos.

Cheers!

Same problem here with the same versions of software

Trying this as we speak - see what happens. With activated auto uploading it started uploading new photos again but the preview does not work anymore - have to click : download the full res photo. Always something is crooked with it

Same here.
Tried uninstalling the app and starting from scratch.
Server logs show nothing happening.

I’m plagued with the same problem. I activated the automatic upload (button in settings), it uploaded all my photos which took a long time. After that it never picked up new photos to sync… This is really frustrating, because the reliable photo sync is the only reason I still have my Dropbox running…