Sorry to hear you’re facing problems
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
Or for longer, use three backticks above and below the code snippet:
longer example here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 12.0.2): 16.0.5
Operating system and version (eg, Ubuntu 17.04): Rasperian Buster
Apache or nginx version (eg, Apache 2.4.25): Nginx 1.14.2
PHP version (eg, 7.1): 7.3.9
The issue you are facing:
I have 2FA on my nextcloud so generate app passwords for individual apps. I generated an app password for the IOS app. Then used the generated QR code to login for the first time. The app accepted it fine and works for a while and then starts continuously prompting for login again and again. I have to rescan the QR code and then it goes away for a while before returning. I then have to scan the QR code again. This loop continues. It appears to not persist the login information correctly and is confused and prompts again and again for it.
The app is virtually unusable as it continually displays a login page and the only way to temporarily remove it is to rescan the QR code.
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Install IOS App
- Scan generated QR code to login