Invalid encoding on file names in NC19

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1

Post deleted. Post deleted.

2

I`m facing the same issue with External Storage that I have set in my Nextcloud.
My setup is:
OS: Raspbian GNU/Linux 10 (buster)
NC19
PHP 7.3.14
Database: Server version: 10.3.22-MariaDB-0+deb10u1 - Raspbian 10
Apache: Apache/2.4.38 (Raspbian)

I have already adjusted my database following the below instructions but the error still happening when running occ files:scan.

https://docs.nextcloud.com/server/15/admin_manual/configuration_database/mysql_4byte_support.html

$ sudo -u www-data php /var/www/nextcloud/occ files:scan --all
Starting scan for user 1 out of 1 (admin)
        Entry "/var/www/nextcloud/data/admin/files/Ciências.PDF" will not be accessible due to incompatible encoding
        Entry "/var/www/nextcloud/data/admin/files/História de Tenório.mp4" will not be accessible due to incompatible encoding

Hope someone have a solution to avoid this error.

4

Hello,
I’m facing the same error.
Looks like it has some problems with special characters. In my case are the german “ä”, “ö” and “ü” causing the error.

Regards

5

No problems here. I can even use emojis as file names. Maybe the database isn’t configured correctly?

6

Solution that worked for me :

open “<nextcloud_install_folder>/lib/private/legacy/OC_Util.php” and change line 1367 :

public static function normalizeUnicode($value) {

if (Normalizer::isNormalized($value)) {
....
}

BY :

public static function normalizeUnicode($value) {

return mb_convert_encoding($value,"UTF-8");

if (Normalizer::isNormalized($value)) {
....
}
5 Likes
7

it worked for me, thanks a lot! you saved my life!!!

8

Same problem today with Nextcloud server v 23.0.2.

Your fix made it work. At least no errors. Will have to double check everything when the scan is complete.

9

Same issue on NC 24.