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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
Or for longer, use three backticks above and below the code snippet:
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 12.0.2): Nextcloud 13.0.4
Operating system and version (eg, Ubuntu 17.04): Ubuntu 18.04
Apache or nginx version (eg, Apache 2.4.25): Apache 2.4
PHP version (eg, 7.1): PHP 7.1
The issue you are facing:
So whenever I try to open Nextcloud, I get an internal server error thrown. I have no idea what causes it. I have tried going in via localhost, 192.168.1.75 (the static IP that I have set for the machine running the instance) and the dynamic dns (which I haven’t set up right anyway, so idk why I was trying to go through that.) I’ve tried restarting the system, but it hasn’t worked. I’ve googled round but can’t find anything (hence why I’m creating a new topic) - can anyone make some sense out of these logs please?
Is this the first time you’ve seen this error? (Y/N): No
Steps to replicate it:
Open 192.168.1.75 (the static IP that has been set for the machine hosting the install) in Firefox
Expected Result: Opens to the login screen
Actual Result: Displays the following:
Internal Server Error
The server encountered an internal error and was unable to complete your request.
Please contact the server administrator if this error reappears multiple times, please include the technical details below in your report.
More details can be found in the webserver log.
The output of your Nextcloud log in /var/snap/nextcloud/common/nextcloud/data:
The output of your config.php file in /var/snap/nextcloud/current/nextcloud/config (make sure you remove any identifiable information!):
It shouldn’t be missing dependencies. As you may have picked up from the paths I modified, I installed Nextcloud using the Ubuntu Snap. Also it might be worth saying that I managed to successfully set up and log in before this happened. Any more ideas?