Nextcloud version : 21.0.0
Operating system and version : Ubuntu 20.10
Apache or nginx version : Apache/2.4.46
PHP version: Zend OPcache v7.4.9,
The issue you are facing:
Internal Server Error
The server was unable to complete your request.
If this happens again, please send the technical details below to the server administrator.
More details can be found in the server log.
Technical details
- Remote Address: ip
- Request ID: msA36bAqlh8nfFp0EOGo
Is this the first time you’ve seen this error? (Y/N): Y
The output of your Nextcloud log in Admin > Logging:
nextcloud_error.log is empty
nextcloud_access.log output is:
ip - - [23/Mar/2021:09:00:23 +0000] "GET / HTTP/1.1" 500 2245
ip - - [23/Mar/2021:09:00:23 +0000] "GET /core/img/favicon.ico HTTP/1.1" 200 3262
ip - - [23/Mar/2021:09:15:23 +0000] "GET /index.php/csrftoken HTTP/1.1" 500 2245
ip - - [23/Mar/2021:09:21:44 +0000] "GET / HTTP/1.1" 500 2245
ip - - [23/Mar/2021:09:30:23 +0000] "GET /index.php/csrftoken HTTP/1.1" 500 2245
ip - - [23/Mar/2021:09:45:23 +0000] "GET /index.php/csrftoken HTTP/1.1" 500 2245
ip - - [23/Mar/2021:10:00:23 +0000] "GET /index.php/csrftoken HTTP/1.1" 500 2245
ip - - [23/Mar/2021:10:13:12 +0000] "GET / HTTP/1.1" 500 2245
ip - - [23/Mar/2021:10:13:13 +0000] "GET /core/img/favicon.ico HTTP/1.1" 200 3262
ip - - [23/Mar/2021:10:28:14 +0000] "GET /index.php/csrftoken HTTP/1.1" 500 2245
The output of your Apache/nginx/system log in /var/log/apache2/erorr.log:
[Tue Mar 23 00:00:23.644008 2021] [mpm_prefork:notice] [pid 3817] AH00163: Apache/2.4.46 (Ubuntu) OpenSSL/1.1.1f configured -- resuming normal operations
[Tue Mar 23 00:00:23.644213 2021] [core:notice] [pid 3817] AH00094: Command line: '/usr/sbin/apache2'
[Tue Mar 23 00:03:00.129126 2021] [mpm_prefork:notice] [pid 3817] AH00169: caught SIGTERM, shutting down
[Tue Mar 23 00:03:00.383663 2021] [mpm_prefork:notice] [pid 3895] AH00163: Apache/2.4.46 (Ubuntu) OpenSSL/1.1.1f configured -- resuming normal operations
[Tue Mar 23 00:03:00.383817 2021] [core:notice] [pid 3895] AH00094: Command line: '/usr/sbin/apache2'
[Tue Mar 23 00:18:58.111489 2021] [mpm_prefork:notice] [pid 3895] AH00169: caught SIGTERM, shutting down
[Tue Mar 23 00:18:59.380999 2021] [mpm_prefork:notice] [pid 4416] AH00163: Apache/2.4.46 (Ubuntu) OpenSSL/1.1.1f configured -- resuming normal operations
[Tue Mar 23 00:18:59.381168 2021] [core:notice] [pid 4416] AH00094: Command line: '/usr/sbin/apache2'
[Tue Mar 23 00:23:39.683773 2021] [mpm_prefork:notice] [pid 4416] AH00169: caught SIGTERM, shutting down
[Tue Mar 23 00:23:39.927420 2021] [mpm_prefork:notice] [pid 4455] AH00163: Apache/2.4.46 (Ubuntu) OpenSSL/1.1.1f configured -- resuming normal operations
[Tue Mar 23 00:23:39.927592 2021] [core:notice] [pid 4455] AH00094: Command line: '/usr/sbin/apache2'
[Tue Mar 23 08:56:54.858574 2021] [mpm_prefork:notice] [pid 4455] AH00169: caught SIGTERM, shutting down
[Tue Mar 23 08:56:56.557445 2021] [mpm_prefork:notice] [pid 6612] AH00163: Apache/2.4.46 (Ubuntu) OpenSSL/1.1.1f configured -- resuming normal operations
[Tue Mar 23 08:56:56.557584 2021] [core:notice] [pid 6612] AH00094: Command line: '/usr/sbin/apache2'
[Tue Mar 23 09:00:18.944949 2021] [mpm_prefork:notice] [pid 6612] AH00169: caught SIGTERM, shutting down
[Tue Mar 23 09:00:19.191367 2021] [mpm_prefork:notice] [pid 6654] AH00163: Apache/2.4.46 (Ubuntu) OpenSSL/1.1.1f configured -- resuming normal operations
[Tue Mar 23 09:00:19.191526 2021] [core:notice] [pid 6654] AH00094: Command line: '/usr/sbin/apache2'
[Tue Mar 23 10:13:09.347122 2021] [mpm_prefork:notice] [pid 6654] AH00169: caught SIGTERM, shutting down
[Tue Mar 23 10:13:09.597744 2021] [mpm_prefork:notice] [pid 7150] AH00163: Apache/2.4.46 (Ubuntu) OpenSSL/1.1.1f configured -- resuming normal operations
[Tue Mar 23 10:13:09.597915 2021] [core:notice] [pid 7150] AH00094: Command line: '/usr/sbin/apache2'
The output of your Apache/nginx/system log in /var/log/apache2/access.log:
this one is empty too
Apache .conf file for nextcloud
