Internal Server Error Please Help Me

🚧 Installation
1

Hi everyone,
I had my first nextcloud up and running and everything worked fine so far.
After that installed some apps (mail, contacts, calendar) and changed the interface from wifi to ethernet. After that i couldn’t access the cloud anymore.

I’m running on:
Ubuntu 23.10 on a RaspberryPi4
php version 8.2
and apache2
Mysql

latest contents of nextcloud.log

{"reqId":"X5xIEBIE0eiJSY7begXG","level":3,"time":"2024-03-13T16:41:57+00:00","remoteAddr":"2a02:8109:1a40:17dc::a831","user":"max","app":"PHP","method":"GET","url":"/index.php/settings/admin/serverinfo","message":"file_get_contents(/home/cloud/appdata_ochrjwyykpy1/js/core/merged-template-prepend.js.deps): Failed to open stream: No such file or directory at /var/www/nextcloud/lib/private/Files/Storage/Local.php#327","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36 Edg/122.0.0.0","version":"28.0.3.2","data":{"app":"PHP"}}
{"reqId":"X5xIEBIE0eiJSY7begXG","level":3,"time":"2024-03-13T16:41:57+00:00","remoteAddr":"2a02:8109:1a40:17dc::a831","user":"max","app":"index","method":"GET","url":"/index.php/settings/admin/serverinfo","message":"Exception thrown: OCP\\Files\\GenericFileException","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36 Edg/122.0.0.0","version":"28.0.3.2","exception":{"Exception":"OCP\\Files\\GenericFileException","Message":"","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Files/SimpleFS/SimpleFile.php","line":74,"function":"getContent","class":"OC\\Files\\Node\\File","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/JSCombiner.php","line":118,"function":"getContent","class":"OC\\Files\\SimpleFS\\SimpleFile","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/JSCombiner.php","line":93,"function":"isCached","class":"OC\\Template\\JSCombiner","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/JSResourceLocator.php","line":150,"function":"process","class":"OC\\Template\\JSCombiner","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/JSResourceLocator.php","line":80,"function":"cacheAndAppendCombineJsonIfExist","class":"OC\\Template\\JSResourceLocator","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/ResourceLocator.php","line":73,"function":"doFind","class":"OC\\Template\\JSResourceLocator","type":"->"},{"file":"/var/www/nextcloud/lib/private/TemplateLayout.php","line":401,"function":"find","class":"OC\\Template\\ResourceLocator","type":"->"},{"file":"/var/www/nextcloud/lib/private/TemplateLayout.php","line":246,"function":"findJavascriptFiles","class":"OC\\TemplateLayout","type":"::"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_Template.php","line":142,"function":"__construct","class":"OC\\TemplateLayout","type":"->"},{"file":"/var/www/nextcloud/lib/public/AppFramework/Http/TemplateResponse.php","line":211,"function":"fetchPage","class":"OC_Template","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":182,"function":"render","class":"OCP\\AppFramework\\Http\\TemplateResponse","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":184,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/nextcloud/lib/base.php","line":1069,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/nextcloud/index.php","line":39,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/lib/private/Files/Node/File.php","Line":56,"message":"","exception":{},"CustomMessage":"Exception thrown: OCP\\Files\\GenericFileException"}}
{"reqId":"X5xIEBIE0eiJSY7begXG","level":3,"time":"2024-03-13T16:41:57+00:00","remoteAddr":"2a02:8109:1a40:17dc::a831","user":"max","app":"PHP","method":"GET","url":"/index.php/settings/admin/serverinfo","message":"file_get_contents(/home/cloud/appdata_ochrjwyykpy1/js/core/merged-template-prepend.js.deps): Failed to open stream: No such file or directory at /var/www/nextcloud/lib/private/Files/Storage/Local.php#327","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36 Edg/122.0.0.0","version":"28.0.3.2","data":{"app":"PHP"}}
{"reqId":"X5xIEBIE0eiJSY7begXG","level":3,"time":"2024-03-13T16:41:57+00:00","remoteAddr":"2a02:8109:1a40:17dc::a831","user":"max","app":"core","method":"GET","url":"/index.php/settings/admin/serverinfo","message":"Exception thrown: OCP\\Files\\GenericFileException","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36 Edg/122.0.0.0","version":"28.0.3.2","exception":{"Exception":"OCP\\Files\\GenericFileException","Message":"","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Files/SimpleFS/SimpleFile.php","line":74,"function":"getContent","class":"OC\\Files\\Node\\File","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/JSCombiner.php","line":118,"function":"getContent","class":"OC\\Files\\SimpleFS\\SimpleFile","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/JSCombiner.php","line":93,"function":"isCached","class":"OC\\Template\\JSCombiner","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/JSResourceLocator.php","line":150,"function":"process","class":"OC\\Template\\JSCombiner","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/JSResourceLocator.php","line":80,"function":"cacheAndAppendCombineJsonIfExist","class":"OC\\Template\\JSResourceLocator","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/ResourceLocator.php","line":73,"function":"doFind","class":"OC\\Template\\JSResourceLocator","type":"->"},{"file":"/var/www/nextcloud/lib/private/TemplateLayout.php","line":401,"function":"find","class":"OC\\Template\\ResourceLocator","type":"->"},{"file":"/var/www/nextcloud/lib/private/TemplateLayout.php","line":246,"function":"findJavascriptFiles","class":"OC\\TemplateLayout","type":"::"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_Template.php","line":142,"function":"__construct","class":"OC\\TemplateLayout","type":"->"},{"file":"/var/www/nextcloud/lib/public/AppFramework/Http/TemplateResponse.php","line":211,"function":"fetchPage","class":"OC_Template","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":182,"function":"render","class":"OCP\\AppFramework\\Http\\TemplateResponse","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":184,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/nextcloud/lib/base.php","line":1069,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/nextcloud/index.php","line":39,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/lib/private/Files/Node/File.php","Line":56,"CustomMessage":"Exception thrown: OCP\\Files\\GenericFileException"}}
{"reqId":"X5xIEBIE0eiJSY7begXG","level":3,"time":"2024-03-13T16:41:57+00:00","remoteAddr":"2a02:8109:1a40:17dc::a831","user":"max","app":"core","method":"GET","url":"/index.php/settings/admin/serverinfo","message":"Exception thrown: OCP\\Files\\GenericFileException","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36 Edg/122.0.0.0","version":"28.0.3.2","exception":{"Exception":"OCP\\Files\\GenericFileException","Message":"","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Files/SimpleFS/SimpleFile.php","line":74,"function":"getContent","class":"OC\\Files\\Node\\File","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/JSCombiner.php","line":118,"function":"getContent","class":"OC\\Files\\SimpleFS\\SimpleFile","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/JSCombiner.php","line":93,"function":"isCached","class":"OC\\Template\\JSCombiner","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/JSResourceLocator.php","line":150,"function":"process","class":"OC\\Template\\JSCombiner","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/JSResourceLocator.php","line":80,"function":"cacheAndAppendCombineJsonIfExist","class":"OC\\Template\\JSResourceLocator","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/ResourceLocator.php","line":73,"function":"doFind","class":"OC\\Template\\JSResourceLocator","type":"->"},{"file":"/var/www/nextcloud/lib/private/TemplateLayout.php","line":401,"function":"find","class":"OC\\Template\\ResourceLocator","type":"->"},{"file":"/var/www/nextcloud/lib/private/TemplateLayout.php","line":246,"function":"findJavascriptFiles","class":"OC\\TemplateLayout","type":"::"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_Template.php","line":142,"function":"__construct","class":"OC\\TemplateLayout","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/Base.php","line":132,"function":"fetchPage","class":"OC_Template","type":"->"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_Template.php","line":291,"function":"printPage","class":"OC\\Template\\Base","type":"->"},{"file":"/var/www/nextcloud/index.php","line":104,"function":"printExceptionErrorPage","class":"OC_Template","type":"::"}],"File":"/var/www/nextcloud/lib/private/Files/Node/File.php","Line":56,"CustomMessage":"Exception thrown: OCP\\Files\\GenericFileException"}}

contents of config.php:

<?php
$CONFIG = array (
  'instanceid' => 'ochrjwyykpy1',
  'passwordsalt' => 'asdf',
  'secret' => 'asdf',
  'trusted_domains' => 
  array (
    0 => 'cloud.asdf.com',
  ),
  'datadirectory' => '/home/cloud',
  'dbtype' => 'mysql',
  'version' => '28.0.3.2',
  'overwrite.cli.url' => 'https://cloud.asdf.com',
  'dbname' => 'cloud',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => 'asdf',
  'dbpassword' => 'asdf',
  'installed' => true,
);

what is the problem? how do i fix it?
thanks to anyone in advance

2

Did you checked that mount is still there? Seems it could not access some files.

3

that sounds suspicious :wink: Did you configure your webserver (nginx/apache2) to listen on 0.0.0.0 or on the IP address of the wifi nic?

Do you still get logs in tail -n 0 -f /var/log/nginx/*log or tail -n 0 -f /var/log/apache2/*log when you access the nextcloud instance? if nothing shows up here its definitely a network issue. please send us

  • a paste of your webserver config
  • the output if ifconfig and ip addr show