Nextcloud version (eg, 18.0.2): 18.0.1.3
Operating system and version (eg, Ubuntu 20.04): ubuntu 18.04.3LTS
Apache or nginx version (eg, Apache 2.4.25): Apache 2.4.29
PHP version (eg, 7.1): 7.3.10
Hello,
i’m facing “internal server error” on web interface right after login no matters the user(ldap or not).
I tried to restore the server from full backup from two months ago and still get the error.
Client sync works normally.
I think i did not mak any change by myself except nextcloud update.
thankds for your help
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- reach web interface from ip or name
- Log with any user
The output of your Nextcloud log in Admin > Logging:
{"reqId":"SwNfjTkEsQjdtkNVgK58","level":3,"time":"2020-05-14T10:17:51+00:00","remoteAddr":"192.168.177.104","user":"rousselet","app":"PHP","method":"GET","url":"/index.php/apps/files/","message":"file_put_contents(/mnt/share/data/appdata_oce3f7e54d18/css/icons/icons-vars.css): failed to open stream: Permission denied at /var/www/owncloud/lib/private/Files/Storage/Local.php#222","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.138 Safari/537.36","version":"18.0.1.3"}
{"reqId":"SwNfjTkEsQjdtkNVgK58","level":3,"time":"2020-05-14T10:17:51+00:00","remoteAddr":"192.168.177.104","user":"rousselet","app":"index","method":"GET","url":"/index.php/apps/files/","message":{"Exception":"OCP\\Files\\GenericFileException","Message":"file_put_contents failed","Code":0,"Trace":
{"reqId":"SwNfjTkEsQjdtkNVgK58","level":3,"time":"2020-05-14T10:17:52+00:00","remoteAddr":"192.168.177.104","user":"rousselet","app":"PHP","method":"GET","url":"/index.php/apps/files/","message":"chmod(): Operation not permitted at /var/www/owncloud/lib/private/Log/File.php#84","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.138 Safari/537.36","version":"18.0.1.3"}
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => '***',
'passwordsalt' => '***',
'trusted_domains' =>
array (
0 => '*****',
1 => '*****',
2 => '*****7',
3 => '*****',
),
'datadirectory' => '/mnt/share/data',
'dbtype' => 'mysql',
'version' => '18.0.1.3',
'dbname' => 'owncloud',
'dbhost' => 'localhost',
'dbtableprefix' => 'oc_',
'dbuser' => 'oc_root',
'dbpassword' => '***',
'installed' => true,
'preview_libreoffice_path' => '/usr/bin/libreoffice',
'loglevel' => '1',
'forcessl' => true,
'mail_domain' => '*****',
'mail_from_address' => '*****',
'mail_smtpmode' => 'smtp',
'mail_smtphost' => '*****',
'mail_smtpport' => '25',
'ldapIgnoreNamingRules' => false,
'theme' => '',
'maintenance' => false,
'secret' => '*****',
'memcache.local' => '\\OC\\Memcache\\APCu',
'trashbin_retention_obligation' => 'auto',
'updater.release.channel' => 'stable',
'ldapProviderFactory' => '\\OCA\\User_LDAP\\LDAPProviderFactory',
'overwrite.cli.url' => '*****',
'mysql.utf8mb4' => true,
'app_install_overwrite' =>
array (
0 => 'spreed',
1 => 'files_photospheres',
2 => 'sharerenamer',
),
'updater.secret' => '*****',
'mail_sendmailmode' => 'smtp',
The output of your Apache/nginx/system log in /var/log/____
:
[Thu May 14 12:17:48.021182 2020] [mpm_prefork:notice] [pid 12110] AH00169: caught SIGTERM, shutting down
[Thu May 14 12:17:48.152925 2020] [ssl:warn] [pid 15365] AH01909: 127.0.1.1:443:0 server certificate does NOT include an ID which matches the server name
[Thu May 14 12:17:48.665957 2020] [ssl:warn] [pid 15381] AH01909: 127.0.1.1:443:0 server certificate does NOT include an ID which matches the server name