Internal Server Error after updating to 30.0.2 | Inaccessible

Nextcloud version (eg, 29.0.5): 30.0.2
Operating system and version (eg, Ubuntu 22.04): Ubuntu 22.04
Apache or nginx version (eg, Apache 2.4.25): Apache
PHP version (eg, 8.3): 8.3

The issue you are facing:

After the upgrade to 30.0.2 all was fine but after few minutes when I try to log in again I get Server Intern error.

As error I have in the log:
GET /index.php/apps/dashboard/ HTTP/1.0 error 500
GET [/apps/theming/img/background/jenna-kim-the-globe.webp] HTTP/1.0 error 404
GET [apps/richdocuments/settings/fonts.json] HTTP/1.0 Error 404

Is this the first time you’ve seen this error? (Y/N):

Steps to replicate it:

  1. After the login I get the error now after upgrading

The output of your Nextcloud log in Admin > Logging:

I cannot log-in

The output of your Apache/nginx/system log in /var/log/____:

GET /index.php/apps/dashboard/ HTTP/1.0 error 500
GET [/apps/theming/img/background/jenna-kim-the-globe.webp] HTTP/1.0 error 404
GET [apps/richdocuments/settings/fonts.json] HTTP/1.0 Error 404

Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.

Cannot login

I dont know how I can restore the backup or fix the issue of be unable to login as after the login an internal error server page is showed.

Renaming the password folder in app let me login.
Maybe the issue is caused by Passwords - Apps - App Store - Nextcloud
Now I have to understand how to resolve.

1 Like

I cannot log-in

Check your nextcloud.log please.

Check your nextcloud.log please.

Ok sure thank you. Let me check.
Seems there are errors relative to the passwords app.

I think a bug is opened in GitHub by someone else user, I need to wait.

A solution seems is available here: [BUG]: Unable to verify user on 30.0.2 RC1 · Issue #683 · marius-wieschollek/passwords · GitHub

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