Operating system and version (e.g., Ubuntu 24.04):
Ubuntu 24.04
Web server and version (e.g, Apache 2.4.25):
replace me
Reverse proxy and version _(e.g. nginx 1.27.2)
apache 2.4.62
PHP version (e.g, 8.3):
8.1.30
Is this the first time you’ve seen this error? (Yes / No):
yes
When did this problem seem to first start?
after manual update from 28.0.3 to 28.0.14
Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
manual
Are you using CloudfIare, mod_security, or similar? (Yes / No)
not that I'm aware :(
Summary of the issue you are facing:
This message is shown on the browser after succesfull (shown in the terminal after manual update) completed the update
Steps to replicate it (hint: details matter!):
land page is fine. this message on a white page appears after attemding to log in.
strange enough the desktop software shows green icon
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
[ssl:warn] [pid 5430:tid 5430] AH01906: nextcloud:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Mon Jan 13 00:24:42.101859 2025] [ssl:warn] [pid 5430:tid 5430] AH01909: nextcloud:443:0 server certificate does NOT include an ID which matches the server name
.
.
[proxy:error] [pid 2401265:tid 2401265] (2)No such file or directory: AH02454: FCGI: attempt to connect to Unix domain socket /run/php/php8.1-fpm.sock (localhost:8000) failed
[Mon Jan 13 01:15:24.023661 2025] [proxy_fcgi:error] [pid 2401265:tid 2401265] [client *HAProxy_IP*:46020] AH01079: failed to make connection to backend: localhost
.
.
[proxy_fcgi:error] [pid 10280:tid 10280] (70008)Partial results are valid but processing is incomplete: [client *HAProxy_IP*:27263] AH01075: Error dispatching request to : (reading input brigade)
.
.
[proxy_fcgi:error] [pid 10282:tid 10282] [client *HAProxy_IP*:53434] AH01071: Got error 'PHP message: PHP Warning: Unknown: POST Content-Length of 271187773 bytes exceeds the limit of 8388608 bytes in Unknown on line 0'
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
Internal Server Error
The server encountered an internal error and was unable to complete your request.
Please contact the server administrator if this error reappears multiple times, please include the technical details below in your report.
More details can be found in the server log.
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
Nor the apache log or haproxy log show any error
Configuration
Following the manual update instructions I copied the config file from old working directory to the 28.0.14 config directory
I hope to have inserted all relevant info following the preformatted email otherwise please let me know if you need extra info
That looks unusual. You say you are using Ubuntu 24.04 with php8.1, but Ubuntu 24.04 comes with php8.3 and your Nextcloud version 28 also supports php8.3.
Is this just a misstatement or did you update your Ubuntu before?
Could you please explain in more detail the steps you took during the “manual update”?
that looks like an apache2 error.log file
Those log files are less interesting, it’s about the nextcloud.log file, normaly located in
this is not a new ubuntu server installation but an update from last LTS distro
I followed the manual update procedure found in the online doc section. It is not the first time I do a manual update and I don’t see to have done anything different from other time but considering the outcome I might be wrong and I can’t recall what I might have done wrong
right… I forgot the nextcloud.log which I checked now.
Log level 3 and there are 2 different kind of msg.
Clamav (which I want to resolve next, just figured out) and I
richdocuments (I believe the app) failing to connect to collabora capabilities with the proxy
For some reasons can’t copy and past the entry from the terminal…
Considering the nextcoud.log is about 2 app, I’m thinking the first attempt could be to disable/remove these 2 and rerun the update or may be to update to nextcloud 29 avoiding the extra app and see
I understand the desire, but in general I would recommend against upgrading a broken environment.
Considering the nextcoud.log is about 2 app, I’m thinking the first attempt could be to disable/remove these 2 and rerun the update
In general neither of those apps should typically cause an outright internal server error here, but without seeing the actual log entries can’t say with certainty. If you tail -f nextcloud.log while trying to access your instance do any other entries come up? Also which errors appear in your web server error log when trying to access your instance?
[proxy:error] [pid 2401265:tid 2401265] (2)No such file or directory: AH02454: FCGI: attempt to connect to Unix domain socket /run/php/php8.1-fpm.sock (localhost:8000) failed
You have some errors here which would definitely be fatal, but it’s unclear which ones are correlated with the correct time frame. See above to narrow that down.
If there aren’t any entries appearing in your nextcloud.log when you reproduce the problem, the internal server error is likely being generated elsewhere in your infrastructure (e.g. web server → FPM connection, etc.).
I’ll note that the observations by @ernolf to match up with the php8.1-fpm.sock path error above. Was the upgrade to Ubuntu 24.04 since Nextcloud last worked correctly for you? If so, may be as simple as changing the php8.1-fpm.sock to the appropriate version of PHP (which in 24.04 is php8.3 by default AFAIK).
thanks for further feedbacks. Below only 2 entries from the nextcloud.log, one refering to ClamAv and the second about Colabra and HAProxy connections
{"reqId":"SffKIuZk9NHljS8wxuYf","level":3,"time":"2025-01-13T15:00:43+00:00","remoteAddr":"","user":"--","app":"files_antivirus","method":"","url":"--","message":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner::processFiles, exception: Could not connect to ClamAV via 127.0.0.1:3310. Please check that ClamAV is running and reachable.","userAgent":"--","version":"28.0.14.1","exception":{"Exception":"RuntimeException","Message":"Could not connect to ClamAV via 127.0.0.1:3310. Please check that ClamAV is running and reachable.","Code":0,"Trace":[{"file":"/var/www/NEXTCLOUD_DIR/apps/files_antivirus/lib/Scanner/ScannerBase.php","line":72,"function":"initScanner","class":"OCA\\Files_Antivirus\\Scanner\\ExternalClam","type":"->"},{"file":"/var/www/NEXTCLOUD_DIR/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php","line":297,"function":"scan","class":"OCA\\Files_Antivirus\\Scanner\\ScannerBase","type":"->"},{"file":"/var/www/NEXTCLOUD_DIR/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php","line":147,"function":"scanOneFile","class":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner","type":"->"},{"file":"/var/www/NEXTCLOUD_DIR/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php","line":132,"function":"processFiles","class":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner","type":"->"},{"file":"/var/www/NEXTCLOUD_DIR/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php","line":83,"function":"scan","class":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner","type":"->"},{"file":"/var/www/NEXTCLOUD_DIR/lib/public/BackgroundJob/Job.php","line":81,"function":"run","class":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner","type":"->"},{"file":"/var/www/NEXTCLOUD_DIR/lib/public/BackgroundJob/TimedJob.php","line":107,"function":"start","class":"OCP\\BackgroundJob\\Job","type":"->"},{"file":"/var/www/NEXTCLOUD_DIR/lib/public/BackgroundJob/TimedJob.php","line":94,"function":"start","class":"OCP\\BackgroundJob\\TimedJob","type":"->"},{"file":"/var/www/NEXTCLOUD_DIR/cron.php","line":154,"function":"execute","class":"OCP\\BackgroundJob\\TimedJob","type":"->"}],"File":"/var/www/NEXTCLOUD_DIR/apps/files_antivirus/lib/Scanner/ExternalClam.php","Line":47,"message":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner::processFiles, exception: Could not connect to ClamAV via 127.0.0.1:3310. Please check that ClamAV is running and reachable.","exception":{},"CustomMessage":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner::processFiles, exception: Could not connect to ClamAV via 127.0.0.1:3310. Please check that ClamAV is running and reachable."}}
.
.
{"reqId":"2o9lF1JD47FWg2XqOzsE","level":3,"time":"2025-01-13T15:01:49+00:00","remoteAddr":"HAProxy_IP","user":"USER1","app":"richdocuments","method":"GET","url":"/ocs/v2.php/apps/activity/api/v2/activity?since=0&limit=50&format=json","message":"Failed to fetch the Collabora capabilities endpoint: Client error: `GET https://NEXTCLOUD_DIR/apps/richdocumentscode/proxy.php?req=/hosting/capabilities` resulted in a `404 Not Found` response:\n<!DOCTYPE html>\n<html class=\"ng-csp\" data-placeholder-focus=\"false\" lang=\"en\" data-locale=\"en\" translate=\"no\" >\n\t<head\n (truncated...)\n","userAgent":"Mozilla/5.0 (Linux) mirall/3.4.2-1ubuntu1 (Nextcloud, ubuntu-6.8.0-51-generic ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"28.0.14.1","exception":{"Exception":"GuzzleHttp\\Exception\\ClientException","Message":"Client error: `GET https://NEXTCLOUD_DIR/apps/richdocumentscode/proxy.php?req=/hosting/capabilities` resulted in a `404 Not Found` response:\n<!DOCTYPE html>\n<html class=\"ng-csp\" data-placeholder-focus=\"false\" lang=\"en\" data-locale=\"en\" translate=\"no\" >\n\t<head\n (truncated...)\n","Code":404,"Trace":[{"file":"/var/www/NEXTCLOUD_DIR/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":69,"function":"create","class":"GuzzleHttp\\Exception\\RequestException","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/NEXTCLOUD_DIR/3rdparty/guzzlehttp/promises/src/Promise.php","line":204,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\Middleware","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/NEXTCLOUD_DIR/3rdparty/guzzlehttp/promises/src/Promise.php","line":153,"function":"callHandler","class":"GuzzleHttp\\Promise\\Promise","type":"::"},{"file":"/var/www/NEXTCLOUD_DIR/3rdparty/guzzlehttp/promises/src/TaskQueue.php","line":48,"function":"GuzzleHttp\\Promise\\{closure}","class":"GuzzleHttp\\Promise\\Promise","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/NEXTCLOUD_DIR/3rdparty/guzzlehttp/promises/src/Promise.php","line":248,"function":"run","class":"GuzzleHttp\\Promise\\TaskQueue","type":"->"},{"file":"/var/www/NEXTCLOUD_DIR/3rdparty/guzzlehttp/promises/src/Promise.php","line":224,"function":"invokeWaitFn","class":"GuzzleHttp\\Promise\\Promise","type":"->"},{"file":"/var/www/NEXTCLOUD_DIR/3rdparty/guzzlehttp/promises/src/Promise.php","line":269,"function":"waitIfPending","class":"GuzzleHttp\\Promise\\Promise","type":"->"},{"file":"/var/www/NEXTCLOUD_DIR/3rdparty/guzzlehttp/promises/src/Promise.php","line":226,"function":"invokeWaitList","class":"GuzzleHttp\\Promise\\Promise","type":"->"},{"file":"/var/www/NEXTCLOUD_DIR/3rdparty/guzzlehttp/promises/src/Promise.php","line":62,"function":"waitIfPending","class":"GuzzleHttp\\Promise\\Promise","type":"->"},{"file":"/var/www/NEXTCLOUD_DIR/3rdparty/guzzlehttp/guzzle/src/Client.php","line":187,"function":"wait","class":"GuzzleHttp\\Promise\\Promise","type":"->"},{"file":"/var/www/NEXTCLOUD_DIR/lib/private/Http/Client/Client.php","line":230,"function":"request","class":"GuzzleHttp\\Client","type":"->"},{"file":"/var/www/NEXTCLOUD_DIR/apps/richdocuments/lib/Service/CapabilitiesService.php","line":165,"function":"get","class":"OC\\Http\\Client\\Client","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/NEXTCLOUD_DIR/apps/richdocuments/lib/Service/CapabilitiesService.php","line":73,"function":"fetchFromRemote","class":"OCA\\Richdocuments\\Service\\CapabilitiesService","type":"->"},{"file":"/var/www/NEXTCLOUD_DIR/apps/richdocuments/lib/AppInfo/Application.php","line":102,"function":"getCapabilities","class":"OCA\\Richdocuments\\Service\\CapabilitiesService","type":"->"},{"file":"/var/www/NEXTCLOUD_DIR/lib/private/AppFramework/Bootstrap/FunctionInjector.php","line":66,"function":"OCA\\Richdocuments\\AppInfo\\{closure}","class":"OCA\\Richdocuments\\AppInfo\\Application","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/NEXTCLOUD_DIR/lib/private/AppFramework/Bootstrap/BootContext.php","line":50,"function":"injectFn","class":"OC\\AppFramework\\Bootstrap\\FunctionInjector","type":"->"},{"file":"/var/www/NEXTCLOUD_DIR/apps/richdocuments/lib/AppInfo/Application.php","line":157,"function":"injectFn","class":"OC\\AppFramework\\Bootstrap\\BootContext","type":"->"},{"file":"/var/www/NEXTCLOUD_DIR/lib/private/AppFramework/Bootstrap/Coordinator.php","line":200,"function":"boot","class":"OCA\\Richdocuments\\AppInfo\\Application","type":"->"},{"file":"/var/www/NEXTCLOUD_DIR/lib/private/App/AppManager.php","line":434,"function":"bootApp","class":"OC\\AppFramework\\Bootstrap\\Coordinator","type":"->"},{"file":"/var/www/NEXTCLOUD_DIR/lib/private/App/AppManager.php","line":213,"function":"loadApp","class":"OC\\App\\AppManager","type":"->"},{"file":"/var/www/NEXTCLOUD_DIR/lib/private/legacy/OC_App.php","line":125,"function":"loadApps","class":"OC\\App\\AppManager","type":"->"},{"file":"/var/www/NEXTCLOUD_DIR/ocs/v1.php","line":59,"function":"loadApps","class":"OC_App","type":"::"},{"file":"/var/www/NEXTCLOUD_DIR/ocs/v2.php","line":23,"args":["/var/www/NEXTCLOUD_DIR/ocs/v1.php"],"function":"require_once"}],"File":"/var/www/NEXTCLOUD_DIR/3rdparty/guzzlehttp/guzzle/src/Exception/RequestException.php","Line":113,"message":"Failed to fetch the Collabora capabilities endpoint: Client error: `GET https://NEXTCLOUD_DIR/apps/richdocumentscode/proxy.php?req=/hosting/capabilities` resulted in a `404 Not Found` response:\n<!DOCTYPE html>\n<html class=\"ng-csp\" data-placeholder-focus=\"false\" lang=\"en\" data-locale=\"en\" translate=\"no\" >\n\t<head\n (truncated...)\n","exception":{},"CustomMessage":"Failed to fetch the Collabora capabilities endpoint: Client error: `GET https://NEXTCLOUD_DIR/apps/richdocumentscode/proxy.php?req=/hosting/capabilities` resulted in a `404 Not Found` response:\n<!DOCTYPE html>\n<html class=\"ng-csp\" data-placeholder-focus=\"false\" lang=\"en\" data-locale=\"en\" translate=\"no\" >\n\t<head\n (truncated...)\n"}}
Below nextcould.error webserver
[Mon Jan 13 00:24:42.101692 2025] [ssl:warn] [pid 5430:tid 5430] AH01906: nextcloud_web:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Mon Jan 13 00:24:42.101859 2025] [ssl:warn] [pid 5430:tid 5430] AH01909: nextcloud_web:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jan 13 00:32:30.842813 2025] [ssl:warn] [pid 2401192:tid 2401192] AH01906: nextcloud_web:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Mon Jan 13 00:32:30.843081 2025] [ssl:warn] [pid 2401192:tid 2401192] AH01909: nextcloud_web:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jan 13 00:32:32.107772 2025] [ssl:warn] [pid 2401226:tid 2401226] AH01906: nextcloud_web:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Mon Jan 13 00:32:32.107954 2025] [ssl:warn] [pid 2401226:tid 2401226] AH01909: nextcloud_web:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jan 13 01:15:24.021826 2025] [proxy:error] [pid 2401265:tid 2401265] (2)No such file or directory: AH02454: FCGI: attempt to connect to Unix domain socket /run/php/php8.1-fpm.sock (localhost:8000) failed
[Mon Jan 13 01:15:24.023661 2025] [proxy_fcgi:error] [pid 2401265:tid 2401265] [client HAProxyIP:46020] AH01079: failed to make connection to backend: localhost
[Mon Jan 13 01:15:24.068386 2025] [proxy:error] [pid 2401412:tid 2401412] (2)No such file or directory: AH02454: FCGI: attempt to connect to Unix domain socket /run/php/php8.1-fpm.sock (localhost:8000) failed
[Mon Jan 13 01:15:24.068668 2025] [proxy_fcgi:error] [pid 2401412:tid 2401412] [client HAProxyIP:53249] AH01079: failed to make connection to backend: localhost
[Mon Jan 13 01:15:24.266628 2025] [proxy:error] [pid 2401267:tid 2401267] (2)No such file or directory: AH02454: FCGI: attempt to connect to Unix domain socket /run/php/php8.1-fpm.sock (localhost:8000) failed
[Mon Jan 13 01:15:24.266878 2025] [proxy_fcgi:error] [pid 2401267:tid 2401267] [client HAProxyIP:40919] AH01079: failed to make connection to backend: localhost
[Mon Jan 13 01:15:24.424572 2025] [proxy:error] [pid 2403455:tid 2403455] (2)No such file or directory: AH02454: FCGI: attempt to connect to Unix domain socket /run/php/php8.1-fpm.sock (localhost:8000) failed
[Mon Jan 13 01:15:24.424838 2025] [proxy_fcgi:error] [pid 2403455:tid 2403455] [client HAProxyIP:16653] AH01079: failed to make connection to backend: localhost
[Mon Jan 13 01:22:16.585051 2025] [ssl:warn] [pid 1339:tid 1339] AH01906: nextcloud_web:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Mon Jan 13 01:22:16.586013 2025] [ssl:warn] [pid 1339:tid 1339] AH01909: nextcloud_web:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jan 13 01:22:18.145648 2025] [ssl:warn] [pid 1461:tid 1461] AH01906: nextcloud_web:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Mon Jan 13 01:22:18.145830 2025] [ssl:warn] [pid 1461:tid 1461] AH01909: nextcloud_web:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jan 13 05:26:30.766003 2025] [ssl:warn] [pid 1461:tid 1461] AH01906: nextcloud_web:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Mon Jan 13 05:26:30.766118 2025] [ssl:warn] [pid 1461:tid 1461] AH01909: nextcloud_web:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jan 13 05:26:39.264790 2025] [ssl:warn] [pid 1461:tid 1461] AH01906: nextcloud_web:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Mon Jan 13 05:26:39.264892 2025] [ssl:warn] [pid 1461:tid 1461] AH01909: nextcloud_web:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jan 13 05:26:58.977224 2025] [ssl:warn] [pid 1461:tid 1461] AH01906: nextcloud_web:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Mon Jan 13 05:26:58.977405 2025] [ssl:warn] [pid 1461:tid 1461] AH01909: nextcloud_web:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jan 13 05:27:07.496101 2025] [ssl:warn] [pid 1461:tid 1461] AH01906: nextcloud_web:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Mon Jan 13 05:27:07.496292 2025] [ssl:warn] [pid 1461:tid 1461] AH01909: nextcloud_web:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jan 13 09:55:53.839928 2025] [proxy_fcgi:error] [pid 10280:tid 10280] (70008)Partial results are valid but processing is incomplete: [client HAProxyIP:27263] AH01075: Error dispatching request to : (reading input brigade)
[Mon Jan 13 09:55:53.840552 2025] [proxy_fcgi:error] [pid 10282:tid 10282] (70008)Partial results are valid but processing is incomplete: [client HAProxyIP:11063] AH01075: Error dispatching request to : (reading input brigade)
[Mon Jan 13 09:55:53.841482 2025] [proxy_fcgi:error] [pid 9691:tid 9691] (70008)Partial results are valid but processing is incomplete: [client HAProxyIP:1584] AH01075: Error dispatching request to : (reading input brigade)
[Mon Jan 13 09:55:58.678683 2025] [proxy_fcgi:error] [pid 9695:tid 9695] (70008)Partial results are valid but processing is incomplete: [client HAProxyIP:40709] AH01075: Error dispatching request to : (reading input brigade)
[Mon Jan 13 09:55:58.678618 2025] [proxy_fcgi:error] [pid 10284:tid 10284] (70008)Partial results are valid but processing is incomplete: [client HAProxyIP:12159] AH01075: Error dispatching request to : (reading input brigade)
[Mon Jan 13 09:55:58.678697 2025] [proxy_fcgi:error] [pid 9640:tid 9640] (70008)Partial results are valid but processing is incomplete: [client HAProxyIP:25085] AH01075: Error dispatching request to : (reading input brigade)
[Mon Jan 13 09:56:05.176754 2025] [proxy_fcgi:error] [pid 10282:tid 10282] (70008)Partial results are valid but processing is incomplete: [client HAProxyIP:15924] AH01075: Error dispatching request to : (reading input brigade)
[Mon Jan 13 09:56:05.176850 2025] [proxy_fcgi:error] [pid 10310:tid 10310] (70008)Partial results are valid but processing is incomplete: [client HAProxyIP:53221] AH01075: Error dispatching request to : (reading input brigade)
[Mon Jan 13 09:56:05.177944 2025] [proxy_fcgi:error] [pid 10280:tid 10280] (70008)Partial results are valid but processing is incomplete: [client HAProxyIP:64232] AH01075: Error dispatching request to : (reading input brigade)
[Mon Jan 13 09:56:09.168195 2025] [proxy_fcgi:error] [pid 10310:tid 10310] (70008)Partial results are valid but processing is incomplete: [client HAProxyIP:12012] AH01075: Error dispatching request to : (reading input brigade)
[Mon Jan 13 09:56:09.168195 2025] [proxy_fcgi:error] [pid 10330:tid 10330] (70008)Partial results are valid but processing is incomplete: [client HAProxyIP:17025] AH01075: Error dispatching request to : (reading input brigade)
[Mon Jan 13 09:56:09.169086 2025] [proxy_fcgi:error] [pid 10282:tid 10282] (70008)Partial results are valid but processing is incomplete: [client HAProxyIP:2215] AH01075: Error dispatching request to : (reading input brigade)
[Mon Jan 13 10:08:47.432043 2025] [proxy_fcgi:error] [pid 10282:tid 10282] [client HAProxyIP:53434] AH01071: Got error 'PHP message: PHP Warning: Unknown: POST Content-Length of 271187773 bytes exceeds the limit of 8388608 bytes in Unknown on line 0'
[Mon Jan 13 10:11:49.455009 2025] [proxy_fcgi:error] [pid 10282:tid 10282] (70008)Partial results are valid but processing is incomplete: [client HAProxyIP:53434] AH01075: Error dispatching request to : (reading input brigade)
[Mon Jan 13 16:42:15.662442 2025] [ssl:warn] [pid 1461:tid 1461] AH01906: nextcloud_web:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Mon Jan 13 16:42:15.662527 2025] [ssl:warn] [pid 1461:tid 1461] AH01909: nextcloud_web:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jan 13 16:42:23.951876 2025] [ssl:warn] [pid 1461:tid 1461] AH01906: nextcloud_web:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Mon Jan 13 16:42:23.951946 2025] [ssl:warn] [pid 1461:tid 1461] AH01909: nextcloud_web:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jan 13 16:42:43.318745 2025] [ssl:warn] [pid 1461:tid 1461] AH01906: nextcloud_web:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Mon Jan 13 16:42:43.318901 2025] [ssl:warn] [pid 1461:tid 1461] AH01909: nextcloud_web:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jan 13 16:42:51.756750 2025] [ssl:warn] [pid 1461:tid 1461] AH01906: nextcloud_web:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Mon Jan 13 16:42:51.756844 2025] [ssl:warn] [pid 1461:tid 1461] AH01909: nextcloud_web:443:0 server certificate does NOT include an ID which matches the server name
Not sure it helps but the webserver connect with ssl to haproxy using a self-signed cert. (I’m using opnsense with HAProxy)
Regardin Ubuntu server, I updated to 24.04 a couple of months ago with no problem and nextcloud was working fine. Yesterday I did the manual update and the web access doesn’t work since whilst Nextcoud desktop app appear to sync with the server
I’m also not sure if it helps but the data file is outside the web installation directory. I copied the config.php file from 28.0.3. I haven’t touch the directory nor the config file at all so I don’t see how this could interfeer
not sure how to proceed with this sugestion. Do you mean verify I have php8.3 installed and made it as main PHP version to use? further help or lead is much appreciated
UPDATE: I changed the default php version to 8.3 as system default and rebooted the server but no improvements so far.
My biggest curiosity is why the nextcoud shows the log-in page and only goes to internal server error after logging in…
UPDATE 2: For the sake of test, I tried to reach my account with Webdav and I can access the server. All this make me think that the problem is on the browsing side
The challenge is that your report has a lot of bits of info in the error logs that indicate multiple problems. Not all of which match up entirely with the results you’re seeing (for example, the fpm errors would usually completely break an installation; login page wouldn’t even load). My wild guess is that you have a couple other problems too - perhaps some intermittent ones or maybe just log noise from restarting services such as FPM - and we’re mixing up which are real problems and/or truly related to your initial support request.
If occ works you can disable the files_antivirus and richdocuments apps at the command line using it. If not, you can disable them by moving their folders out of your apps/ folder.
From re-reading the rest of your support thread, I guess set the fpm path back. Particularly if you are getting a login page.
If I follow the manual instruction again with the previouse installtion, will the db revert accordingly to installation version?
If you made a backup of your database before doing the update, you can follow the normal database restore procedure from the Admin Manual.
Is there a reason your ClamAV server isn’t running? Have you tried also just fixing that?
