Internal server error after move of NC onto a new subdomain

DarkTrinity · March 14, 2021, 6:04pm

Nextcloud version 18.0.4.2
Operating system and version Ubuntu 18.04):
Apache version 2.4.29
PHP version 7.2.24

The issue I am facing:
Internal Server Error

Is this the first time you’ve seen this error? Y

Additional information: On this QA-Server are 2 individual
(independent of each other) instances of Nextcloud. I have tried to moive one of these (as described below) to a subdomain. The issue somehow occurs on both instances.

Steps to replicate it:
Migrate a nextcloud instance from a domain to a subdomain as follows:

database stays - it is reachable under the same host/db-name/db-user/password
Put Nextcloud Instance into maintenance mode, by amending /config/config.php
Copy former datadirectory into new directory and amend the access rights accordingly (recursivly)
Copy former nextcloud-directory into new directory and amend the access rights accordingly
(recursivly)
Change the following parameters inside /nextcloud/config/config.php accordingly:

trusted_domains (new domain - its a subdomain of the former one)
datadirectory (new path)
overwrite.cli.url (new url)
maintenance (back to “false”)

Try to launch the new URL from the browser

The output of my Nextcloud log in file: datadirectory/nextcloud.log :

/var/www/clients/client4/web10/private/nextcloud-data# cat nextcloud.log | grep 2021
PROVIDES NO RESULT

The output of my config.php file in /path/to/nextcloud

<?php
$CONFIG = array (
  'instanceid' => '############################',
  'passwordsalt' => '############################',
  'secret' => '############################################',
  'trusted_domains' => 
  array (
    0 => 'sub.domain.local',
  ),
  'datadirectory' => '/var/www/clients/client4/web10/private/nextcloud-data',
  'dbtype' => 'mysql',
  'version' => '18.0.4.2',
  'overwrite.cli.url' => 'https://sub.domain.local/nextcloud',
  'dbname' => 'dbname',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => 'dbuser',
  'dbpassword' => 'dbpassword',
  'installed' => true,
  'maintenance' => false,
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'logtimezone' => 'Europe/Vienna',
  'has_rebuilt_cache' => true,
);

From Nextcloud Instance I tried to move (just a relevant part of it):
The output of root@webqa1:/var/www/clients/client4/web10/log# cat * | grep nextcloud:

[Sun Mar 14 17:35:00.813373 2021] [proxy_fcgi:error] [pid 8141:tid 140649313613568] [client LOCAL-IP:53608] AH01071: Got error 'PHP message: {"reqId":"39U0RCw74n6Wb3K6Ysn5","level":3,"time":"2021-03-14T16:35:00+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"PHP","method":"GET","url":"/nextcloud/","message":"touch(): Utime failed: Permission denied at /var/www/clients/client4/web10/web/nextcloud/lib/private/Config.php#241","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36","version":""}\nPHP message: {"reqId":"39U0RCw74n6Wb3K6Ysn5","level":3,"time":"2021-03-14T16:35:00+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"PHP","method":"GET","url":"/nextcloud/","message":"fopen(/var/www/clients/client4/web10/web/nextcloud/config/config.php): failed to open stream: Permission denied at /var/www/clients/client4/web10/web/nextcloud/lib/private/Config.php#242","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36","version":""}\nPHP message: {"reqId":"39U0RCw74n6Wb3K6Ysn5","level":3,"time":"2021-03-14T16:35:00+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"PHP","method":"GET","url":"/nextcloud/","message":"chmod(): Operation not permitted at /var/www/clients/client4/web10/web/nextcloud/lib/private/Config.php#245","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36","version":""}\nPHP message: {"reqId":"39U0RCw74n6Wb3K6Ysn5","level":3,"time":"2021-03-14T16:35:00+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"index","method":"GET","url":"/nextcloud/","message":{"Exception":"OC\\\\HintException","Message":"Can't write into config directory!","Code":0,"Trace":[{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/private/Config.php","line":133,"function":"writeData","class":"OC\\\\Config","type":"->","args":[]},{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/private/SystemConfig.php","line":112,"function":"setValue","class":"OC\\\\Config","type":"->","args":["instanceid","ocskxyjkcxpu"]},{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/private/legacy/util.php","line":1151,"function":"setValue","class":"OC\\\\SystemConfig","type":"->","args":["instanceid","ocskxyjkcxpu"]},{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/base.php","line":420,"function":"getInstanceId","class":"OC_Util","type":"::","args":[]},{"file":"/var/www/clients/client4/web10/web/nex...\nPHP message: {"reqId":"39U0RCw74n6Wb3K6Ysn5","level":3,"time":"2021-03-14T16:35:00+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"index","method":"GET","url":"/nextcloud/","message":{"Exception":"Doctrine\\\\DBAL\\\\DBALException","Message":"Failed to connect to the database: An exception occurred in driver: SQLSTATE[HY000] [14] unable to open database file","Code":0,"Trace":[{"file":"/var/www/clients/client4/web10/web/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/Connection.php","line":1040,"function":"connect","class":"OC\\\\DB\\\\Connection","type":"->","args":[]},{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/private/DB/Connection.php","line":220,"function":"executeUpdate","class":"Doctrine\\\\DBAL\\\\Connection","type":"->","args":["PRAGMA read_uncommitted = 1",[],[]]},{"file":"/var/www/clients/client4/web10/web/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/Connection.php","line":683,"function":"executeUpdate","class":"OC\\\\DB\\\\Connection","type":"->","args":["PRAGMA read_uncommitted ...\n'
[Sun Mar 14 17:35:00.821916 2021] [proxy_fcgi:error] [pid 8141:tid 140649313613568] [client LOCAL-IP:53608] AH01071: Got error 'PHP message: {"reqId":"39U0RCw74n6Wb3K6Ysn5","level":3,"time":"2021-03-14T16:35:00+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"PHP","method":"GET","url":"/nextcloud/","message":"chmod(): Operation not permitted at /var/www/clients/client4/web10/web/nextcloud/lib/private/Log/File.php#84","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.3'
[Sun Mar 14 17:35:11.227471 2021] [proxy_fcgi:error] [pid 8141:tid 140649322006272] [client LOCAL-IP:53612] AH01071: Got error 'PHP message: {"reqId":"WjznhpXPCY09oQCqpjFD","level":3,"time":"2021-03-14T16:35:11+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"PHP","method":"GET","url":"/nextcloud/","message":"touch(): Utime failed: Permission denied at /var/www/clients/client4/web10/web/nextcloud/lib/private/Config.php#241","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36","version":""}\nPHP message: {"reqId":"WjznhpXPCY09oQCqpjFD","level":3,"time":"2021-03-14T16:35:11+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"PHP","method":"GET","url":"/nextcloud/","message":"fopen(/var/www/clients/client4/web10/web/nextcloud/config/config.php): failed to open stream: Permission denied at /var/www/clients/client4/web10/web/nextcloud/lib/private/Config.php#242","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36","version":""}\nPHP message: {"reqId":"WjznhpXPCY09oQCqpjFD","level":3,"time":"2021-03-14T16:35:11+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"PHP","method":"GET","url":"/nextcloud/","message":"chmod(): Operation not permitted at /var/www/clients/client4/web10/web/nextcloud/lib/private/Config.php#245","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36","version":""}\nPHP message: {"reqId":"WjznhpXPCY09oQCqpjFD","level":3,"time":"2021-03-14T16:35:11+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"index","method":"GET","url":"/nextcloud/","message":{"Exception":"OC\\\\HintException","Message":"Can't write into config directory!","Code":0,"Trace":[{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/private/Config.php","line":133,"function":"writeData","class":"OC\\\\Config","type":"->","args":[]},{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/private/SystemConfig.php","line":112,"function":"setValue","class":"OC\\\\Config","type":"->","args":["instanceid","oc6l5780yr9q"]},{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/private/legacy/util.php","line":1151,"function":"setValue","class":"OC\\\\SystemConfig","type":"->","args":["instanceid","oc6l5780yr9q"]},{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/base.php","line":420,"function":"getInstanceId","class":"OC_Util","type":"::","args":[]},{"file":"/var/www/clients/client4/web10/web/nex...\nPHP message: {"reqId":"WjznhpXPCY09oQCqpjFD","level":3,"time":"2021-03-14T16:35:11+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"index","method":"GET","url":"/nextcloud/","message":{"Exception":"Doctrine\\\\DBAL\\\\DBALException","Message":"Failed to connect to the database: An exception occurred in driver: SQLSTATE[HY000] [14] unable to open database file","Code":0,"Trace":[{"file":"/var/www/clients/client4/web10/web/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/Connection.php","line":1040,"function":"connect","class":"OC\\\\DB\\\\Connection","type":"->","args":[]},{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/private/DB/Connection.php","line":220,"function":"executeUpdate","class":"Doctrine\\\\DBAL\\\\Connection","type":"->","args":["PRAGMA read_uncommitted = 1",[],[]]},{"file":"/var/www/clients/client4/web10/web/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/Connection.php","line":683,"function":"executeUpdate","class":"OC\\\\DB\\\\Connection","type":"->","args":["PRAGMA read_uncommitted ...\n'
[Sun Mar 14 17:35:11.227717 2021] [proxy_fcgi:error] [pid 8141:tid 140649322006272] [client LOCAL-IP:53612] AH01071: Got error 'PHP message: {"reqId":"WjznhpXPCY09oQCqpjFD","level":3,"time":"2021-03-14T16:35:11+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"PHP","method":"GET","url":"/nextcloud/","message":"chmod(): Operation not permitted at /var/www/clients/client4/web10/web/nextcloud/lib/private/Log/File.php#84","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.3'
[Sun Mar 14 17:35:12.342848 2021] [proxy_fcgi:error] [pid 8141:tid 140649322006272] [client LOCAL-IP:53612] AH01071: Got error 'PHP message: {"reqId":"6c1KqBxrkKV1sBxpseB4","level":3,"time":"2021-03-14T16:35:12+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"PHP","method":"GET","url":"/nextcloud/","message":"touch(): Utime failed: Permission denied at /var/www/clients/client4/web10/web/nextcloud/lib/private/Config.php#241","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36","version":""}\nPHP message: {"reqId":"6c1KqBxrkKV1sBxpseB4","level":3,"time":"2021-03-14T16:35:12+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"PHP","method":"GET","url":"/nextcloud/","message":"fopen(/var/www/clients/client4/web10/web/nextcloud/config/config.php): failed to open stream: Permission denied at /var/www/clients/client4/web10/web/nextcloud/lib/private/Config.php#242","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36","version":""}\nPHP message: {"reqId":"6c1KqBxrkKV1sBxpseB4","level":3,"time":"2021-03-14T16:35:12+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"PHP","method":"GET","url":"/nextcloud/","message":"chmod(): Operation not permitted at /var/www/clients/client4/web10/web/nextcloud/lib/private/Config.php#245","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36","version":""}\nPHP message: {"reqId":"6c1KqBxrkKV1sBxpseB4","level":3,"time":"2021-03-14T16:35:12+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"index","method":"GET","url":"/nextcloud/","message":{"Exception":"OC\\\\HintException","Message":"Can't write into config directory!","Code":0,"Trace":[{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/private/Config.php","line":133,"function":"writeData","class":"OC\\\\Config","type":"->","args":[]},{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/private/SystemConfig.php","line":112,"function":"setValue","class":"OC\\\\Config","type":"->","args":["instanceid","ocpv0yj7v531"]},{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/private/legacy/util.php","line":1151,"function":"setValue","class":"OC\\\\SystemConfig","type":"->","args":["instanceid","ocpv0yj7v531"]},{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/base.php","line":420,"function":"getInstanceId","class":"OC_Util","type":"::","args":[]},{"file":"/var/www/clients/client4/web10/web/nex...\nPHP message: {"reqId":"6c1KqBxrkKV1sBxpseB4","level":3,"time":"2021-03-14T16:35:12+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"index","method":"GET","url":"/nextcloud/","message":{"Exception":"Doctrine\\\\DBAL\\\\DBALException","Message":"Failed to connect to the database: An exception occurred in driver: SQLSTATE[HY000] [14] unable to open database file","Code":0,"Trace":[{"file":"/var/www/clients/client4/web10/web/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/Connection.php","line":1040,"function":"connect","class":"OC\\\\DB\\\\Connection","type":"->","args":[]},{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/private/DB/Connection.php","line":220,"function":"executeUpdate","class":"Doctrine\\\\DBAL\\\\Connection","type":"->","args":["PRAGMA read_uncommitted = 1",[],[]]},{"file":"/var/www/clients/client4/web10/web/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/Connection.php","line":683,"function":"executeUpdate","class":"OC\\\\DB\\\\Connection","type":"->","args":["PRAGMA read_uncommitted ...\n'
[Sun Mar 14 17:35:12.343152 2021] [proxy_fcgi:error] [pid 8141:tid 140649322006272] [client LOCAL-IP:53612] AH01071: Got error 'PHP message: {"reqId":"6c1KqBxrkKV1sBxpseB4","level":3,"time":"2021-03-14T16:35:12+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"PHP","method":"GET","url":"/nextcloud/","message":"chmod(): Operation not permitted at /var/www/clients/client4/web10/web/nextcloud/lib/private/Log/File.php#84","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.3'
[Sun Mar 14 17:35:12.934683 2021] [proxy_fcgi:error] [pid 8141:tid 140649322006272] [client LOCAL-IP:53612] AH01071: Got error 'PHP message: {"reqId":"iSdzNtdHA0vzOBN1mELL","level":3,"time":"2021-03-14T16:35:12+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"PHP","method":"GET","url":"/nextcloud/","message":"touch(): Utime failed: Permission denied at /var/www/clients/client4/web10/web/nextcloud/lib/private/Config.php#241","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36","version":""}\nPHP message: {"reqId":"iSdzNtdHA0vzOBN1mELL","level":3,"time":"2021-03-14T16:35:12+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"PHP","method":"GET","url":"/nextcloud/","message":"fopen(/var/www/clients/client4/web10/web/nextcloud/config/config.php): failed to open stream: Permission denied at /var/www/clients/client4/web10/web/nextcloud/lib/private/Config.php#242","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36","version":""}\nPHP message: {"reqId":"iSdzNtdHA0vzOBN1mELL","level":3,"time":"2021-03-14T16:35:12+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"PHP","method":"GET","url":"/nextcloud/","message":"chmod(): Operation not permitted at /var/www/clients/client4/web10/web/nextcloud/lib/private/Config.php#245","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36","version":""}\nPHP message: {"reqId":"iSdzNtdHA0vzOBN1mELL","level":3,"time":"2021-03-14T16:35:12+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"index","method":"GET","url":"/nextcloud/","message":{"Exception":"OC\\\\HintException","Message":"Can't write into config directory!","Code":0,"Trace":[{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/private/Config.php","line":133,"function":"writeData","class":"OC\\\\Config","type":"->","args":[]},{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/private/SystemConfig.php","line":112,"function":"setValue","class":"OC\\\\Config","type":"->","args":["instanceid","ocxrk17mubna"]},{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/private/legacy/util.php","line":1151,"function":"setValue","class":"OC\\\\SystemConfig","type":"->","args":["instanceid","ocxrk17mubna"]},{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/base.php","line":420,"function":"getInstanceId","class":"OC_Util","type":"::","args":[]},{"file":"/var/www/clients/client4/web10/web/nex...\nPHP message: {"reqId":"iSdzNtdHA0vzOBN1mELL","level":3,"time":"2021-03-14T16:35:12+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"index","method":"GET","url":"/nextcloud/","message":{"Exception":"Doctrine\\\\DBAL\\\\DBALException","Message":"Failed to connect to the database: An exception occurred in driver: SQLSTATE[HY000] [14] unable to open database file","Code":0,"Trace":[{"file":"/var/www/clients/client4/web10/web/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/Connection.php","line":1040,"function":"connect","class":"OC\\\\DB\\\\Connection","type":"->","args":[]},{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/private/DB/Connection.php","line":220,"function":"executeUpdate","class":"Doctrine\\\\DBAL\\\\Connection","type":"->","args":["PRAGMA read_uncommitted = 1",[],[]]},{"file":"/var/www/clients/client4/web10/web/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/Connection.php","line":683,"function":"executeUpdate","class":"OC\\\\DB\\\\Connection","type":"->","args":["PRAGMA read_uncommitted ...\n'
[Sun Mar 14 17:35:12.935018 2021] [proxy_fcgi:error] [pid 8141:tid 140649322006272] [client LOCAL-IP:53612] AH01071: Got error 'PHP message: {"reqId":"iSdzNtdHA0vzOBN1mELL","level":3,"time":"2021-03-14T16:35:12+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"PHP","method":"GET","url":"/nextcloud/","message":"chmod(): Operation not permitted at /var/www/clients/client4/web10/web/nextcloud/lib/private/Log/File.php#84","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.3'
[Sun Mar 14 17:35:14.523304 2021] [proxy_fcgi:error] [pid 8141:tid 140649322006272] [client LOCAL-IP:53612] AH01071: Got error 'PHP message: {"reqId":"jL6tjat7AT878ecR5yue","level":3,"time":"2021-03-14T16:35:14+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"PHP","method":"GET","url":"/nextcloud/","message":"touch(): Utime failed: Permission denied at /var/www/clients/client4/web10/web/nextcloud/lib/private/Config.php#241","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36","version":""}\nPHP message: {"reqId":"jL6tjat7AT878ecR5yue","level":3,"time":"2021-03-14T16:35:14+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"PHP","method":"GET","url":"/nextcloud/","message":"fopen(/var/www/clients/client4/web10/web/nextcloud/config/config.php): failed to open stream: Permission denied at /var/www/clients/client4/web10/web/nextcloud/lib/private/Config.php#242","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36","version":""}\nPHP message: {"reqId":"jL6tjat7AT878ecR5yue","level":3,"time":"2021-03-14T16:35:14+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"PHP","method":"GET","url":"/nextcloud/","message":"chmod(): Operation not permitted at /var/www/clients/client4/web10/web/nextcloud/lib/private/Config.php#245","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36","version":""}\nPHP message: {"reqId":"jL6tjat7AT878ecR5yue","level":3,"time":"2021-03-14T16:35:14+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"index","method":"GET","url":"/nextcloud/","message":{"Exception":"OC\\\\HintException","Message":"Can't write into config directory!","Code":0,"Trace":[{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/private/Config.php","line":133,"function":"writeData","class":"OC\\\\Config","type":"->","args":[]},{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/private/SystemConfig.php","line":112,"function":"setValue","class":"OC\\\\Config","type":"->","args":["instanceid","oc0cjxf52g6t"]},{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/private/legacy/util.php","line":1151,"function":"setValue","class":"OC\\\\SystemConfig","type":"->","args":["instanceid","oc0cjxf52g6t"]},{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/base.php","line":420,"function":"getInstanceId","class":"OC_Util","type":"::","args":[]},{"file":"/var/www/clients/client4/web10/web/nex...\nPHP message: {"reqId":"jL6tjat7AT878ecR5yue","level":3,"time":"2021-03-14T16:35:14+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"index","method":"GET","url":"/nextcloud/","message":{"Exception":"Doctrine\\\\DBAL\\\\DBALException","Message":"Failed to connect to the database: An exception occurred in driver: SQLSTATE[HY000] [14] unable to open database file","Code":0,"Trace":[{"file":"/var/www/clients/client4/web10/web/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/Connection.php","line":1040,"function":"connect","class":"OC\\\\DB\\\\Connection","type":"->","args":[]},{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/private/DB/Connection.php","line":220,"function":"executeUpdate","class":"Doctrine\\\\DBAL\\\\Connection","type":"->","args":["PRAGMA read_uncommitted = 1",[],[]]},{"file":"/var/www/clients/client4/web10/web/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/Connection.php","line":683,"function":"executeUpdate","class":"OC\\\\DB\\\\Connection","type":"->","args":["PRAGMA read_uncommitted ...\n'
[Sun Mar 14 17:35:14.523523 2021] [proxy_fcgi:error] [pid 8141:tid 140649322006272] [client LOCAL-IP:53612] AH01071: Got error 'PHP message: {"reqId":"jL6tjat7AT878ecR5yue","level":3,"time":"2021-03-14T16:35:14+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"PHP","method":"GET","url":"/nextcloud/","message":"chmod(): Operation not permitted at /var/www/clients/client4/web10/web/nextcloud/lib/private/Log/File.php#84","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.3'
[Sun Mar 14 17:35:14.807959 2021] [proxy_fcgi:error] [pid 8141:tid 140649322006272] [client LOCAL-IP:53612] AH01071: Got error 'PHP message: {"reqId":"K6rkDQCm3l4BqQWyYFQE","level":3,"time":"2021-03-14T16:35:14+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"PHP","method":"GET","url":"/nextcloud/","message":"touch(): Utime failed: Permission denied at /var/www/clients/client4/web10/web/nextcloud/lib/private/Config.php#241","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36","version":""}\nPHP message: {"reqId":"K6rkDQCm3l4BqQWyYFQE","level":3,"time":"2021-03-14T16:35:14+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"PHP","method":"GET","url":"/nextcloud/","message":"fopen(/var/www/clients/client4/web10/web/nextcloud/config/config.php): failed to open stream: Permission denied at /var/www/clients/client4/web10/web/nextcloud/lib/private/Config.php#242","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36","version":""}\nPHP message: {"reqId":"K6rkDQCm3l4BqQWyYFQE","level":3,"time":"2021-03-14T16:35:14+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"PHP","method":"GET","url":"/nextcloud/","message":"chmod(): Operation not permitted at /var/www/clients/client4/web10/web/nextcloud/lib/private/Config.php#245","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36","version":""}\nPHP message: {"reqId":"K6rkDQCm3l4BqQWyYFQE","level":3,"time":"2021-03-14T16:35:14+00:00","remoteAddr":"LOCAL-IP","user":"--","app":"index","method":"GET","url":"/nextcloud/","message":{"Exception":"OC\\\\HintException","Message":"Can't write into config directory!","Code":0,"Trace":[{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/private/Config.php","line":133,"function":"writeData","class":"OC\\\\Config","type":"->","args":[]},{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/private/SystemConfig.php","line":112,"function":"setValue","class":"OC\\\\Config","type":"->","args":["instanceid","occ8c171qtgg"]},{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/private/legacy/util.php","line":1151,"function":"setValue","class":"OC\\\\SystemConfig","type":"->","args":["instanceid","occ8c171qtgg"]},{"file":"/var/www/clients/client4/web10/web/nextcloud/lib/base.php","line":420,"function":"getInstanceId","class":"OC_Util","type":"::","args":[]},{"file":"/var/www/clients/client4/web10/web/nex...\nPHP message: {"reqId":"K6rkDQCm3l4BqQWyYFQE","level":3,"time":"2021-03-14T16:35:14+00:00"

From NextCloud Instance I did not touch at all (independend installation on different vhost):
Output of root@webqa1://var/www/clients/client3/web3/log# cat * | grep nextcloud

similar output

For sure I could roll back the snap i took before and perform a new installation to get this one instance onto the subdomain, but I currently hope that this is maybe just a little step missing to solve this

simonspa · March 14, 2021, 6:07pm

Your log states permission denied so I would guess that the file permissions are not set properly. Do make sure the webserver user has access to them.

DarkTrinity · March 14, 2021, 7:00pm

Thanks, that was it ^^ I have assigned the wrong users within the chown command

The following commands solved the issue partly:

chown -R web10:client4 /var/www/clients/client4/web10/web/nextcloud
chown root:root /var/www/clients/client4/web10/web/nextcloud/apc.php

But I now found an issue, that was not given when the instance was at the former domain - by checking the “Security & facility warnings” in the administrative web UI:

Your web server is not set up correctly to resolve “/.well-known/caldav”. For more information, see the documentation.
Your web server is not set up correctly to resolve “/.well-known/carddav”. For more information, see the documentation.

Allthough a cat /var/www/clients/client4/web10/web/nextcloud/.htaccess says:

<IfModule mod_headers.c>
  <IfModule mod_setenvif.c>
    <IfModule mod_fcgid.c>
       SetEnvIfNoCase ^Authorization$ "(.+)" XAUTHORIZATION=$1
       RequestHeader set XAuthorization %{XAUTHORIZATION}e env=XAUTHORIZATION
    </IfModule>
    <IfModule mod_proxy_fcgi.c>
       SetEnvIfNoCase Authorization "(.+)" HTTP_AUTHORIZATION=$1
    </IfModule>
  </IfModule>

  <IfModule mod_env.c>
    # Add security and privacy related headers
    Header always set Referrer-Policy "no-referrer"
    Header always set X-Content-Type-Options "nosniff"
    Header always set X-Download-Options "noopen"
    Header always set X-Frame-Options "SAMEORIGIN"
    Header always set X-Permitted-Cross-Domain-Policies "none"
    Header always set X-Robots-Tag "none"
    Header always set X-XSS-Protection "1; mode=block"
    SetEnv modHeadersAvailable true
  </IfModule>

  # Add cache control for static resources
  <FilesMatch "\.(css|js|svg|gif)$">
    Header set Cache-Control "max-age=15778463"
  </FilesMatch>

  # Let browsers cache WOFF files for a week
  <FilesMatch "\.woff2?$">
    Header set Cache-Control "max-age=604800"
  </FilesMatch>
</IfModule>
<IfModule mod_php7.c>
  php_value mbstring.func_overload 0
  php_value default_charset 'UTF-8'
  php_value output_buffering 0
  <IfModule mod_env.c>
    SetEnv htaccessWorking true
  </IfModule>
</IfModule>
<IfModule mod_rewrite.c>
  RewriteEngine on
  RewriteCond %{HTTP_USER_AGENT} DavClnt
  RewriteRule ^$ /remote.php/webdav/ [L,R=302]
  RewriteRule .* - [env=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
  RewriteRule ^\.well-known/host-meta /public.php?service=host-meta [QSA,L]
  RewriteRule ^\.well-known/host-meta\.json /public.php?service=host-meta-json [QSA,L]
  RewriteRule ^\.well-known/webfinger /public.php?service=webfinger [QSA,L]
  RewriteRule ^\.well-known/nodeinfo /public.php?service=nodeinfo [QSA,L]
  RewriteRule ^\.well-known/carddav /remote.php/dav/ [R=301,L]
  RewriteRule ^\.well-known/caldav /remote.php/dav/ [R=301,L]
  RewriteRule ^remote/(.*) remote.php [QSA,L]
  RewriteRule ^(?:build|tests|config|lib|3rdparty|templates)/.* - [R=404,L]
  RewriteCond %{REQUEST_URI} !^/\.well-known/(acme-challenge|pki-validation)/.*
  RewriteRule ^(?:\.|autotest|occ|issue|indie|db_|console).* - [R=404,L]
</IfModule>
<IfModule mod_mime.c>
  AddType image/svg+xml svg svgz
  AddEncoding gzip svgz
</IfModule>
<IfModule mod_dir.c>
  DirectoryIndex index.php index.html
</IfModule>
AddDefaultCharset utf-8
Options -Indexes
<IfModule pagespeed_module>
  ModPagespeed Off
</IfModule>
#### DO NOT CHANGE ANYTHING ABOVE THIS LINE ####

ErrorDocument 403 /nextcloud/
ErrorDocument 404 /nextcloud/

The Admin-Log (NC-WebUI) complains some php openbasedir restrictions, as below:

file_exists(): open_basedir restriction in effect. File(/var/www/clients/client4/web1/web/nextcloud/core/js/merged-template-prepend.json) is not within the allowed path(s): (/var/www/clients/client4/web10/web:/var/www/clients/client4/web10/private:/var/www/clients/client4/web10/tmp:/var/www/sub.domain.local/web:/srv/www/sub.domain.local/web:/usr/share/php5:/usr/share/php:/tmp:dev/random:/dev/urandom:var/www/clients/client4/web10/private/nextcloud-data:/var/www/clients/client4/web10/web/nextcloud) at /var/www/clients/client4/web10/web/nextcloud/lib/private/Template/JSCombiner.php#141

But I have included the following paths inside the open-basedirs:

/var/www/clients/client4/web10/private/nextcloud-data:/var/www/clients/client4/web10/web/nextcloud

I am quite sure that are the only 2 directories, that were also included on the former domain here (path is amended accordingly of yourse).

On the former domain this did not occur…