Hi there
I have Nextcloud 19.0.0.12 installed on Ubuntu 20.04 with snap.
I have this installed since a year and now i have this problem when i try to reach my server
I dont know what it could be, can you help me?
excuse me for my awful english
Hi there
I have Nextcloud 19.0.0.12 installed on Ubuntu 20.04 with snap.
I have this installed since a year and now i have this problem when i try to reach my server
I dont know what it could be, can you help me?
excuse me for my awful english
As usually check the Nextcloud log file first for any related error message
here the apache log
[Tue Jul 07 13:41:03.262630 2020] [ssl:warn] [pid 765125:tid 140636145852416] AH01909: 2800:810:477:4e8::1001:444:0 server certificate does NOT include an ID which matches the server name
AH00558: httpd: Could not reliably determine the server’s fully qualified domain name, using 2800:810:477:4e8::1001. Set the ‘ServerName’ directive globally to suppress this message
[Tue Jul 07 13:41:03.376317 2020] [ssl:warn] [pid 765125:tid 140636145852416] AH01909: 2800:810:477:4e8::1001:444:0 server certificate does NOT include an ID which matches the server name
[Tue Jul 07 13:41:03.377773 2020] [mpm_event:notice] [pid 765125:tid 140636145852416] AH00489: Apache/2.4.43 (Unix) OpenSSL/1.1.1 configured – resuming normal operations
[Tue Jul 07 13:41:03.377800 2020] [core:notice] [pid 765125:tid 140636145852416] AH00094: Command line: ‘httpd -d /snap/nextcloud/21796 -D EnableHTTPS -D EnableHSTS -D FOREGROUND’
[Tue Jul 07 13:41:03.380827 2020] [unixd:alert] [pid 765129:tid 140636145852416] AH02155: getpwuid: couldn’t determine user name from uid 4294967295, you probably need to modify the User directive
[Tue Jul 07 13:41:03.380841 2020] [unixd:alert] [pid 765127:tid 140636145852416] AH02155: getpwuid: couldn’t determine user name from uid 4294967295, you probably need to modify the User directive
[Tue Jul 07 13:41:03.380865 2020] [unixd:alert] [pid 765128:tid 140636145852416] AH02155: getpwuid: couldn’t determine user name from uid 4294967295, you probably need to modify the User directive
[Tue Jul 07 13:41:13.390000 2020] [unixd:alert] [pid 765905:tid 140636145852416] AH02155: getpwuid: couldn’t determine user name from uid 4294967295, you probably need to modify the User directive
here the lasts entries of the nextcloud.log
19.0.0.12"}
{“reqId”:“pdozyzeP453qIvik60Wa”,“level”:1,“time”:“2020-07-07T13:47:59+00:00”,“remoteAddr”:"",“user”:"–",“app”:“no app in context”,“method”:"",“url”:"–",“message”:“Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent”,“userAgent”:"–",“version”:“19.0.0.12”}
{“reqId”:“pdozyzeP453qIvik60Wa”,“level”:0,“time”:“2020-07-07T13:47:59+00:00”,“remoteAddr”:"",“user”:"–",“app”:“mail”,“method”:"",“url”:"–",“message”:“itinerary is already executable”,“userAgent”:"–",“version”:“19.0.0.12”}
{“reqId”:“pdozyzeP453qIvik60Wa”,“level”:1,“time”:“2020-07-07T13:47:59+00:00”,“remoteAddr”:"",“user”:"–",“app”:“no app in context”,“method”:"",“url”:"–",“message”:“Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent”,“userAgent”:"–",“version”:“19.0.0.12”}
{“reqId”:“pdozyzeP453qIvik60Wa”,“level”:1,“time”:“2020-07-07T13:47:59+00:00”,“remoteAddr”:"",“user”:"–",“app”:“no app in context”,“method”:"",“url”:"–",“message”:“Deprecated event type for \OC\Repair::info: Symfony\Component\EventDispatcher\GenericEvent”,“userAgent”:"–",“version”:“19.0.0.12”}
{“reqId”:“pdozyzeP453qIvik60Wa”,“level”:1,“time”:“2020-07-07T13:47:59+00:00”,“remoteAddr”:"",“user”:"–",“app”:“no app in context”,“method”:"",“url”:"–",“message”:“Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent”,“userAgent”:"–",“version”:“19.0.0.12”}
{“reqId”:“pdozyzeP453qIvik60Wa”,“level”:1,“time”:“2020-07-07T13:47:59+00:00”,“remoteAddr”:"",“user”:"–",“app”:“no app in context”,“method”:"",“url”:"–",“message”:“Deprecated event type for \OC\Repair::info: Symfony\Component\EventDispatcher\GenericEvent”,“userAgent”:"–",“version”:“19.0.0.12”}
{“reqId”:“pdozyzeP453qIvik60Wa”,“level”:1,“time”:“2020-07-07T13:47:59+00:00”,“remoteAddr”:"",“user”:"–",“app”:“no app in context”,“method”:"",“url”:"–",“message”:“Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent”,“userAgent”:"–",“version”:“19.0.0.12”}
{“reqId”:“pdozyzeP453qIvik60Wa”,“level”:1,“time”:“2020-07-07T13:47:59+00:00”,“remoteAddr”:"",“user”:"–",“app”:“no app in context”,“method”:"",“url”:"–",“message”:“Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent”,“userAgent”:"–",“version”:“19.0.0.12”}
{“reqId”:“pdozyzeP453qIvik60Wa”,“level”:1,“time”:“2020-07-07T13:47:59+00:00”,“remoteAddr”:"",“user”:"–",“app”:“no app in context”,“method”:"",“url”:"–",“message”:“Deprecated event type for \OC\Repair::info: Symfony\Component\EventDispatcher\GenericEvent”,“userAgent”:"–",“version”:“19.0.0.12”}
{“reqId”:“pdozyzeP453qIvik60Wa”,“level”:1,“time”:“2020-07-07T13:47:59+00:00”,“remoteAddr”:"",“user”:"–",“app”:“no app in context”,“method”:"",“url”:"–",“message”:“Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent”,“userAgent”:"–",“version”:“19.0.0.12”}
{“reqId”:“pdozyzeP453qIvik60Wa”,“level”:1,“time”:“2020-07-07T13:47:59+00:00”,“remoteAddr”:"",“user”:"–",“app”:“no app in context”,“method”:"",“url”:"–",“message”:“Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent”,“userAgent”:"–",“version”:“19.0.0.12”}
ping there…
¿someone know what is this error?
Can you give us more info? Can you tell us what are your read and write permissions and user/group file/folder ownership settings.
yes, of course, ¿the permissions of wich folders?
Your data folder and nextcloud root directory.
root@xxxxx:/media/znextcloud# ls -l
total 9
drwxrwx— 27 root root 33 jul 7 13:48 data
root@xxxxx:~/snap# ls -l
total 12
drwxr-xr-x 5 root root 4096 jul 9 21:26 lxd
drwxr-xr-x 5 root root 4096 jun 24 04:53 nextcloud
drwxr-xr-x 5 root root 4096 feb 29 05:08 rocketchat-server
change user:group to www-data or http. With root being the owner, i don’t think it will work.
Hello,
Check that the following lines are written in /etc/httpd/httpd.conf :
User apache
Group apache
If you don’t find your httpd.conf, do :
sudo locate httpd.conf
hi there!
i found the httpd in this route
root@nodo-congreso:~# locate httpd.conf
/snap/nextcloud/21521/conf/httpd.conf
/snap/nextcloud/21796/conf/httpd.conf
it doesnt have thats line
mmmm i think its always root was the owner, and before it was working
I’m not sure what the issue is then. All I can tell you is every time I see this screen, in my experience, it’s always about not having permission to write in a folder. The other thing you can check is to see if you have the original copy of .htaccess files
mmmm so, should try change the permission of the whole /data folder?
i found several .htaccess
xxxx@xxxxx:~$ sudo locate .htaccess
[sudo] password for xxxx:
/snap/nextcloud/21521/htdocs/.htaccess
/snap/nextcloud/21521/htdocs/config/.htaccess
/snap/nextcloud/21796/htdocs/.htaccess
/snap/nextcloud/21796/htdocs/config/.htaccess
/usr/lib/python3/dist-packages/fail2ban/tests/files/config/apache-auth/basic/authz_owner/.htaccess
/usr/lib/python3/dist-packages/fail2ban/tests/files/config/apache-auth/basic/file/.htaccess
/usr/lib/python3/dist-packages/fail2ban/tests/files/config/apache-auth/digest/.htaccess
/usr/lib/python3/dist-packages/fail2ban/tests/files/config/apache-auth/digest_anon/.htaccess
/usr/lib/python3/dist-packages/fail2ban/tests/files/config/apache-auth/digest_time/.htaccess
/usr/lib/python3/dist-packages/fail2ban/tests/files/config/apache-auth/digest_wrongrelm/.htaccess
/usr/lib/python3/dist-packages/fail2ban/tests/files/config/apache-auth/noentry/.htaccess
/var/snap/nextcloud/21521/nextcloud/config/.htaccess
/var/snap/nextcloud/21796/nextcloud/config/.htaccess
You can try:
chown -R www-data:www-data /snap/nextcloud
chown -R www-data:www-data /path/to/data
I don’t use snap. In my case, my .htaccess files are under:
/…/nextcloud
/…/nextcloud/config
Cool…yeah you just need to create the file “.ocdata” and I believe it’s just a blank file.
where i shoul create it?
In your “data” root directory
still the same issue… plus, i cant mount the nextcloud via davfs