Support intro
Sorry to hear you’re facing problems 
help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can 
Nextcloud version (eg, 20.0.5): 21.0.0.18
Operating system and version (eg, Ubuntu 20.04): Debian 10
Apache or nginx version (eg, Apache 2.4.25): 2.4.38-3
PHP version (eg, 7.4): 7.3.29-1
The issue you are facing:
I’ve moved my Nextcloud instance from an Ubuntu 20.04 server over to a Debian 10 server by following the official documentation, but when I go to the main page of the instance all I get is a blank screen.
Is this the first time you’ve seen this error? (Y/N): no
Steps to replicate it:
- Follow all of the steps here to backup and restore
- Change the config file to trust the correct domains
- Go to the new URL
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'REDACTED',
'passwordsalt' => 'REDACTED',
'secret' => 'REDACTED',
'trusted_domains' =>
array (
0 => '192.168.1.12',
1 => 'REDACTED',
),
'datadirectory' => '/var/www/html/nextcloud/data',
'dbtype' => 'sqlite3',
'version' => '21.0.0.18',
'overwrite.cli.url' => 'http://192.168.1.12/nextcloud',
'installed' => true,
'app_install_overwrite' =>
array (
0 => 'apporder',
1 => 'bruteforcesettings',
),
'maintenance' => true,
'updater.secret' => 'REDACTED',
);
The output of your Apache/nginx/system log in /var/log/____:
https://pastebin.com/mFGxTaSq