Support intro
Sorry to hear you’re facing problems. 
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Getting help
In order to help you as efficiently (and quickly!) as possible, please fill in as much of the below requested information as you can.
Before clicking submit: Please check if your query is already addressed via the following resources:
- Official documentation (searchable and regularly updated)
- How to topics and FAQs
- Forum search
(Utilizing these existing resources is typically faster. It also helps reduce the load on our generous volunteers while elevating the signal to noise ratio of the forums otherwise arising from the same queries being posted repeatedly).
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. 
The Basics
- Nextcloud Server version (e.g., 29.x.x):
- v10.15.0
- Operating system and version (e.g., Ubuntu 24.04):
- Windows 11, Docker
- Web server and version (e.g, Apache 2.4.25):
replace me
- Reverse proxy and version _(e.g. nginx 1.27.2)
replace me
- PHP version (e.g, 8.3):
replace me
- Is this the first time you’ve seen this error? (Yes / No):
- yes`
- When did this problem seem to first start?
replace me
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
- AIO
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
- No
Summary of the issue you are facing:
Nextcloud findet den Ordner ‘borg’ nach der Installation von AIO nicht
Steps to replicate it (hint: details matter!):
- Ich habe Docker in Windows 11 und darüber bereits paperless für den lokalen Einsatz über Port 8000 installiert
- Ich wollte Nextcloud AIO für den lokalen Betrieb auf C: installieren, das ist misslungen.
- Ich habe die Installation zurückgesetzt gemäß den Anweisungen in GitHub - nextcloud/all-in-one: 📦 The official Nextcloud installation method. Provides easy deployment and maintenance with most features included in this one Nextcloud instance.
- Ich habe folgenden Befehl in Windows Powershell eingegeben:
docker run --init --sig-proxy=false
–name nextcloud-aio-mastercontainer --restart always
–publish 80:80 --publish 8081:8080
–publish 8444:8443 --volume nextcloud_aio_mastercontainer:/mnt/docker-aio-config
–volume //var/run/docker.sock:/var/run/docker.sock:ro -e SKIP_DOMAIN_VALIDATION=true
-e NEXTCLOUD_DISABLE_TLS=true --env NEXTCLOUD_DATADIR="/run/desktop/mnt/host/C/Users/marti/Documents/Docker/nextcloud"
Nach der Installation gebe ich die Adresse
192.168.178.48:8081 ein
Zu diesem Zeitpunkt gibt es noch keinen Ordner ‘borg’.
Ich werde aufgefordert, den Pfad zum Backup und ein Passwort einzugeben. Ich nenne den Pfad
/run/desktop/mnt/host/c/Users/marti/Documents/Docker/nextcloud
und gebe ein ausgedachtes Passwort ein.
Auf der nächsten Seite meldet Nextcloud:
Nextcloud AIO v10.15.0
Everything set! Click on the button below to test the path and encryption password:
Beim Klick auf den Testbutton läuft der Test erfolglos. Durch KI erfahre ich, dass der Ordner ‘borg’ bereits existieren muss. Ich richte den Ordner
/run/desktop/mnt/host/c/Users/marti/Documents/Docker/nextcloud/borg
ein und wiederhole die Eingabeprozedur mit diesem Eintrag und den Test, der erneut fehlschlägt. Im Log steht:
2025-06-08T13:12:56.050763845Z No ‘borg’ directory in the given backup directory found!
2025-06-08T13:12:56.050826892Z Only the files/folders below have been found in the given directory.
2025-06-08T13:12:56.056452794Z .
2025-06-08T13:12:56.056492249Z ..
2025-06-08T13:12:56.056764372Z Please adjust the directory so that the borg archive is positioned in a folder named ‘borg’ inside the given directory!
Ich komme über diesen Testdialog nicht hinaus. Es existiert offenbar kein Backup-Archiv. Der Ordner borg ist leer.
Log entries
2025-06-08T13:12:56.050763845Z No 'borg' directory in the given backup directory found!
2025-06-08T13:12:56.050826892Z Only the files/folders below have been found in the given directory.
2025-06-08T13:12:56.056452794Z .
2025-06-08T13:12:56.056492249Z ..
2025-06-08T13:12:56.056764372Z Please adjust the directory so that the borg archive is positioned in a folder named 'borg' inside the given directory!
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
PASTE HERE
Web Browser
Edge
tippe oder füge den Code hier ein
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
PASTE
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
PASTE HERE