Installation issue - native install

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Sorry to hear you’re facing problems :slightly_frowning_face: is for home/non-enterprise users. If you’re running a business, paid support can be accessed via where we can ensure your business keeps running smoothly.

In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:


Or for longer, use three backticks above and below the code snippet:


Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version (eg, 20.0.5): replace me
Operating system and version (eg, Ubuntu 20.04): replace me
Apache or nginx version (eg, Apache 2.4.25): 2.4.25
PHP version (eg, 7.4): 8.1

The issue you are facing:
whenever i try to install nextcloud in the apache2 website it gives me this error:Internal Server Error
The server was unable to complete your request.

If this happens again, please send the technical details below to the server administrator.

More details can be found in the server log

Is this the first time you’ve seen this error? (Y/N): N

Steps to replicate it:

  1. go to
  2. fill in the credentials
  3. then it gives the error

The output of your Nextcloud log in Admin > Logging:


The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):


The output of your Apache/nginx/system log in /var/log/____:



Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.


sorry if these other .log things are not filled i’m not that tech savy in the ubuntu side of things infact i recently changed to linux and was hesitant because of this reason its been 1-3 since i started using so please pardon me!

hi @Daud_Nasir welcome to the forum :handshake:

there is reason why we ask to provide technical details - please do us a favor and familiarize yourself with the system you are trying to setup. This will save your time in the future and much more important the time of other who help you… and please choose good name for your topic so people now what you are looking for.

Please use the search - lot of issues have been discussed already

An error during setup step likely results from missing prerequisites. Please review system requirements and Installation on Linux