The Basics
- Nextcloud Server version (e.g., 29.x.x):
- 31.0.5 RC1
- Operating system and version (e.g., Ubuntu 24.04):
- Debian Bookworm
- Web server and version (e.g, Apache 2.4.25):
- 2.4.62
- Reverse proxy and version _(e.g. nginx 1.27.2)
- NOT USED
- PHP version (e.g, 8.3):
- 8.3
- Is this the first time you’ve seen this error? (Yes / No):
- Yes
- When did this problem seem to first start?
- yesterday, click on share for a file
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
- native
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
- No
Summary of the issue you are facing:
as soon as i click on share for a file, the window on the right where i can set the sharing details no longer opens. instead, i have an infinite loading spinning top. However, this is not the case for every file. I can share some files, but for others the infinite loading spinning top appears and nothing happens.
Steps to replicate it (hint: details matter!):
- open nextcloud
- click on share
- watch
Log entries
There is nothing shown in the log file for that case
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
Sidebar.vue:373 TypeError: Cannot read properties of undefined (reading 'getIconUrl')
at o.getIconUrl (Sidebar.vue:271:32)
at o.getPreviewIfAny (Sidebar.vue:240:25)
at o.background (Sidebar.vue:118:25)
at o.appSidebar (Sidebar.vue:130:38)
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
NO ENTRIES FOR THAT
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
PASTE HERE
Apps
Enabled:
- activity: 4.0.0
- app_api: 5.0.2
- bruteforcesettings: 4.0.0
- circles: 31.0.0
- cloud_federation_api: 1.14.0
- comments: 1.21.0
- contactsinteraction: 1.12.0
- dashboard: 7.11.0
- dav: 1.33.0
- federatedfilesharing: 1.21.0
- federation: 1.21.0
- files: 2.3.1
- files_downloadlimit: 4.0.0
- files_pdfviewer: 4.0.0
- files_reminders: 1.4.0
- files_sharing: 1.23.1
- files_trashbin: 1.21.0
- files_versions: 1.24.0
- firstrunwizard: 4.0.0
- logreader: 4.0.0
- lookup_server_connector: 1.19.0
- nextcloud_announcements: 3.0.0
- notifications: 4.0.0
- oauth2: 1.19.1
- password_policy: 3.0.0
- photos: 4.0.0-dev.1
- privacy: 3.0.0
- profile: 1.0.0
- provisioning_api: 1.21.0
- recommendations: 4.0.0
- related_resources: 2.0.0
- serverinfo: 3.0.0
- settings: 1.14.0
- sharebymail: 1.21.0
- support: 3.0.0
- survey_client: 3.0.0
- systemtags: 1.21.1
- text: 5.0.0
- theming: 2.6.1
- twofactor_backupcodes: 1.20.0
- twofactor_totp: 13.0.0-dev.0
- updatenotification: 1.21.0
- user_status: 1.11.0
- viewer: 4.0.0
- weather_status: 1.11.0
- webhook_listeners: 1.2.0
- workflowengine: 2.13.0
Disabled: - admin_audit: 1.21.0
- encryption: 2.19.0
- files_external: 1.23.0
- suspicious_login: 9.0.1
- twofactor_nextcloud_notification: 5.0.0
- user_ldap: 1.22.0