Nextcloud version (eg, 18.0.2): 18.0.4
Operating system and version (eg, Ubuntu 20.04): Reclaim Hosting:
uname -a
Linux bjm.reclaimhosting.com 3.10.0-962.3.2.lve1.5.27.el7.x86_64 #1 SMP Sat Nov 30 02:18:52 EST 2019 x86_64 x86_64 x86_64 GNU/Linux
Apache or nginx version (eg, Apache 2.4.25): unsure httpd -v does not report anything
PHP version (eg, 7.1): 7.2
The issue you are facing:
I should preface this by saying that I live in Indiana in the US, so we have a fucked up timezone situation. This past week my android phone has also hard crashed and had to be restarted becasue of time zone updates.
I have NC 18.0.4 hosted on Reclaim Hosting, which uses cpanel. All last week I was getting errors that read something like “your locale is invalid, resetting failed please set your locale right.” So I figured I’d try to do a quick fix last night
I ran the self-check thing in settings and it said that NC wanted more RAM in PHP settings, so I did that, and it also said that a bunch of indices were missing, so I ran a command that was something like db:rebuild-indices. Everything seemed fine; but in another tab I set my Locale to English [USA, Computer] (I think), and clicked away. Aaaaaand now it’s inaccessible.
Technical details
Remote Address:
Request ID: XsVHmgzV8fg7tZJqrWETyAAAwA0
it says the logs will have more info, but the logs literally only have the exact above info. I can use a different browser and login, but then I get the, er, blue screen of death I have terminal access through cPanel, but that’s it basically.
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- indiana time zone
- less ram than NC likes on PHP, missing a bunch of indices from Reclaim install
- follow the aboce
The output of your Nextcloud log in Admin > Logging:
Inacessible
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
$CONFIG = array (
'instanceid' => 'oc2ctrjhieiu',
'passwordsalt' => 'PW',
'secret' => 'SECRET',
'trusted_domains' =>
array (
0 => 'DOMAIN.com',
),
'datadirectory' => '/home/USER/DOMAIN.com/cloud/.blah.data',
'dbtype' => 'mysql',
'version' => '18.0.4.2',
'overwrite.cli.url' => 'https://DOMAIN.com/cloud',
'dbname' => 'USER_nc1',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'nc_',
'mysql.utf8mb4' => true,
'dbuser' => 'USER_nc1',
'dbpassword' => 'X.PWPWPWPWPW',
'installed' => true,
'has_rebuilt_cache' => true,
'app_install_overwrite' =>
array (
0 => 'keeporsweep',
),
'maintenance' => false,
);
The output of your Apache/nginx/system log in /var/log/____
:
unavailable