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The Basics
- Nextcloud Server version (e.g., 29.x.x):
- 30.0.3
- Operating system and version (e.g., Ubuntu 24.04):
- Ubuntu 24.04
- Web server set-up
- Nextcloud installed via Cloudron
Summary of the issue you are facing:
I have create a calendar on one Nextcloud server, created a share link (edit > share link > copy subscription link) and imported it on another Nextcloud server (+ button > New subscription from link (read-only)). On import all events are loaded fine but any new changes take ages to appear (around 8hours).
I have changed the calendar subscription refresh rate on both servers to every 5 minutes (I also tried every 5 seconds) using
php occ config:app:set dav calendarSubscriptionRefreshRate --value "PT5M"
And the console confirms the variable has been set. Yet the refresh does not happen at the correct rate for this calendar.
On the same server where I subscribed to the Nextcloud calendar, I also have a subscription to a work google calendar and this one does refresh at the correct rate!
I wonder, is there anything I do wrong with subscribing to the nextcloud calendar?
Is there a way to manually trigger a calendar refresh (via occ command or otherwise) to to further testing?