Impossible to restore a previous version of a file

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Nextcloud version (eg, 20.0.5): serveur nextcloud + OnlyOffice (version 25)
Operating system and version (eg, Ubuntu 20.04): replace me
Apache or nginx version (eg, Apache 2.4.25): replace me
PHP version (eg, 7.4): replace me

The issue you are facing:
I use nextcloud and OnlyOffice. I use the online version: It is to have a collaborative workspace with the members of our association and to share / modify files online.
I am the administrator and I have created users who have all the rights. After several tests it seems that it is impossible to restore a previous version of a file when you are a simple user, only the server administrator can do it. Is this normal?
Thanks for your help.

Is this the first time you’ve seen this error? (Y/N): Y

Steps to replicate it:

  1. i create a file as user (not admin)
  2. i do several modifications
  3. impossible to restaure previous version

The output of your Nextcloud log in Admin > Logging:

i don't know

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

i don't know

The output of your Apache/nginx/system log in /var/log/____:

i don't know


Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.

i don't know

It’s definitely not an admin only thing normally. But the admin can set the versioning policy by way of the config. They can also disable the app outright.

Perhaps the Versions app is disabled? See if it’s a an installed app in your NC that would give a hint under the Apps menu.

Otherwise it should all show up like this under normal user account:

Yes Jtr,
i see, as normal user, exactly what you send me. But it still doesn’t work as user but not as admin…I’ll send a request to Zaclys the structure that propose this service…