Impossible de me connecter

Bonjour,

J’ai tentĂ© une mise Ă  niveau de nextcloud 27 vers nextcloud 28, depuis impossible d’utiliser mon cloud.

Je suis revenue en arriĂšre nextcloud 27 au dĂ©part du backup et si je me connecte normalement, j’ai un nextcloud vierge, fonctionnel, si je tente de me connecter Ă  mes data externes, je n’y arrive pas


Je tombe en “internal erreur” dùs que je veux me connecter. 3 jours que je cherche, je demande votre aide :sleepy: :sleepy:

Le message d'erreur Ă  l'Ă©cran

Nextcloud

Erreur interne du serveur

Le serveur est incapable d’exĂ©cuter votre requĂȘte.
Si cela se reproduit, veuillez envoyer les dĂ©tails techniques ci-dessous Ă  l’administrateur du serveur.
Le fichier journal du serveur peut fournir plus de renseignements.

Renseignements techniques

  • Adresse distante : 2a02:a03f:6a30:ed00:a416:dfb5:9f5a:4a36
  • ID de la demande : p1FO1drGctZaIxQB2Yhs

  • Je n’ai pas d’erreurs dans les log de mon serveur, ni pour PHP, ni pour APACHE
  • Je n’en ai pas non plus dans update.log
  • Je continue Ă  recevoir les notifications, donc le cron marche ainsi qu’agenda !!
  • Dans le log, je trouve ces erreurs que je ne comprends pas vraiment mais qui me laisse penser qu’il s’agit d’une erreur de mot de passe. ProblĂšme, je n’ai qu’un utilisateur.
Les erreurs que j'ai trouvé :
{"reqId":"ErRpvQlGPqWBhhxCNnje","level":4,"time":"2024-12-20T09:43:56+00:00","remoteAddr":"2a02:a03f:6a30:ed00:a416:dfb5:9f5a:4a36","user":"amh","app":"no app in context","method":"GET","url":"/index.php/apps/dashboard/","message":"Could not boot external: OpenSSL unable to sign data","userAgent":"Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:128.0) Gecko/20100101 Firefox/128.0","version":"28.0.14.1","exception":{"Exception":"DomainException","Message":"OpenSSL unable to sign data","Code":0,"Trace":[{"file":"mon.site/htdocs/apps/external/lib/Vendor/Firebase/JWT/JWT.php","line":218,"function":"sign","class":"OCA\\External\\Vendor\\Firebase\\JWT\\JWT","type":"::"},{"file":"mon.site/htdocs/apps/external/lib/JWTManager.php","line":64,"function":"encode","class":"OCA\\External\\Vendor\\Firebase\\JWT\\JWT","type":"::"},{"file":"mon.site/htdocs/apps/external/lib/SitesManager.php","line":136,"function":"getToken","class":"OCA\\External\\JWTManager","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"mon.site/htdocs/apps/external/lib/AppInfo/Application.php","line":62,"function":"getSitesToDisplay","class":"OCA\\External\\SitesManager","type":"->"},{"file":"mon.site/htdocs/lib/private/AppFramework/Bootstrap/FunctionInjector.php","line":66,"function":"registerSites","class":"OCA\\External\\AppInfo\\Application","type":"->"},{"file":"mon.site/htdocs/lib/private/AppFramework/Bootstrap/BootContext.php","line":50,"function":"injectFn","class":"OC\\AppFramework\\Bootstrap\\FunctionInjector","type":"->"},{"file":"mon.site/htdocs/apps/external/lib/AppInfo/Application.php","line":54,"function":"injectFn","class":"OC\\AppFramework\\Bootstrap\\BootContext","type":"->"},{"file":"mon.site/htdocs/lib/private/AppFramework/Bootstrap/Coordinator.php","line":200,"function":"boot","class":"OCA\\External\\AppInfo\\Application","type":"->"},{"file":"mon.site/htdocs/lib/private/App/AppManager.php","line":434,"function":"bootApp","class":"OC\\AppFramework\\Bootstrap\\Coordinator","type":"->"},{"file":"mon.site/htdocs/lib/private/App/AppManager.php","line":213,"function":"loadApp","class":"OC\\App\\AppManager","type":"->"},{"file":"mon.site/htdocs/lib/private/legacy/OC_App.php","line":125,"function":"loadApps","class":"OC\\App\\AppManager","type":"->"},{"file":"mon.site/htdocs/lib/base.php","line":1049,"function":"loadApps","class":"OC_App","type":"::"},{"file":"mon.site/htdocs/index.php","line":39,"function":"handleRequest","class":"OC","type":"::"}],"File":"mon.site/htdocs/apps/external/lib/Vendor/Firebase/JWT/JWT.php","Line":255,"message":"Could not boot external: OpenSSL unable to sign data","exception":{},"CustomMessage":"Could not boot external: OpenSSL unable to sign data"}}

{"reqId":"ErRpvQlGPqWBhhxCNnje","level":3,"time":"2024-12-20T09:43:57+00:00","remoteAddr":"2a02:a03f:6a30:ed00:a416:dfb5:9f5a:4a36","user":"amh","app":"PHP","method":"GET","url":"/index.php/apps/dashboard/","message":"openssl_sign(): Supplied key param cannot be coerced into a private key at mon.site/htdocs/apps/external/lib/Vendor/Firebase/JWT/JWT.php#253","userAgent":"Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:128.0) Gecko/20100101 Firefox/128.0","version":"28.0.14.1","data":{"app":"PHP"}}

{"reqId":"ErRpvQlGPqWBhhxCNnje","level":3,"time":"2024-12-20T09:43:57+00:00","remoteAddr":"2a02:a03f:6a30:ed00:a416:dfb5:9f5a:4a36","user":"amh","app":"index","method":"GET","url":"/index.php/apps/dashboard/","message":"OpenSSL unable to sign data","userAgent":"Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:128.0) Gecko/20100101 Firefox/128.0","version":"28.0.14.1","exception":

Ce qui me frappe là dedans c’est :

Could not boot external: OpenSSL unable to sign data",
"userAgent":"Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:128.0) 
Gecko/20100101 Firefox/128.0","version":"28.0.14.1",
"exception"{"Exception":"DomainException","Message":"OpenSSL unable to sign data","Code":0,"
Trace":[{"file":"mon.site/htdocs/apps/external/lib/Vendor/Firebase/JWT/JWT.php","line":218,...
Ma configuration :


<?php
<?php
$CONFIG = array (
  'instanceid' => 'ocv4nmiot6sg',
  'passwordsalt' => 'xx',
  'secret' => 'xx',
  'trusted_domains' => 
  array (
    0 => 'mon.site',
    1 => 'monsite.be',
  ),
  'datadirectory' => '/srv/data/web/vhosts/mon.site/externes-data',
  'version' => '27.1.3.2',
  'dbtype' => 'sqlite3',
  'installed' => true,
  'default_language' => 'fr',
  'overwrite.cli.url' => 'https://mon.site',
  'overwriteprotocol' => 'https',
  'mail_from_address' => 'am',
  'mail_smtpmode' => 'smtp',
  'mail_sendmailmode' => 'smtp',
  'mail_domain' => 'mon.site,
  'mail_smtphost' => 'mail.gandi.net',
  'mail_smtpport' => '465',
  'mail_smtpsecure' => 'ssl',
  'mail_smtpauth' => 1,
  'mail_smtpname' => 'am@mon.site',
  'default_phone_region' => '.be',
  'app_install_overwrite' => 
  array (
    0 => 'mindmap_app',
    1 => 'backup',
    2 => 'mail_roundcube',
  ),
  'maintenance' => false,
  'theme' => '',
  'loglevel' => 0,
);

En vous remerciant d’avance de votre aide,
EM

Salut

Ben dĂ©ja il faudrait finir la mise Ă  jour correctement :wink: Quel a Ă©tĂ© le message d’erreur qui a fait avorter la mise Ă  jour ?
Tu as fait/tenté la mise à jour via le web ou en ligne de commande ?

VincĂšn

VoilĂ  le rapport

Passer au contenu principal

2024-12-23.md

# Server configuration detail

Operating system: Linux 5.16.12-paas #307 SMP PREEMPT Tue Mar 8 10:08:07 CET 2022 x86_64

Webserver: Apache (fpm-fcgi)

Database: sqlite3 3.16.2

PHP version: 8.1.30

Modules loaded: Core, date, libxml, openssl, pcre, zlib, bz2, ctype, dba, dom, fileinfo, filter, gd, hash, json, SPL, pcntl, session, posix, Reflection, standard, SimpleXML, sodium, mysqlnd, Phar, tokenizer, xml, xmlreader, xmlwriter, mysqli, cgi-fcgi, apcu, bcmath, calendar, curl, mbstring, FFI, ftp, gettext, gmp, iconv, imagick, imap, intl, ldap, exif, mongodb, PDO, pdo_dblib, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, readline, shmop, soap, sockets, sqlite3, sysvmsg, sysvsem, sysvshm, tidy, xsl, zip, mailparse, Zend OPcache

Nextcloud version: 27.1.3 - 27.1.3.2

Updated from an older Nextcloud/ownCloud or fresh install:

Where did you install Nextcloud from: unknown

Signing status

List of activated apps
Enabled:
 - activity: 2.19.0
 - calendar: 4.7.16
 - circles: 27.0.1
 - cloud_federation_api: 1.10.0
 - comments: 1.17.0
 - contacts: 5.5.3
 - contactsinteraction: 1.8.0
 - dashboard: 7.7.0
 - dav: 1.27.0
 - federatedfilesharing: 1.17.0
 - federation: 1.17.0
 - files: 1.22.0
 - files_pdfviewer: 2.8.0
 - files_reminders: 1.0.0
 - files_rightclick: 1.6.0
 - files_sharing: 1.19.0
 - files_trashbin: 1.17.0
 - files_versions: 1.20.0
 - firstrunwizard: 2.16.0
 - logreader: 2.12.0
 - lookup_server_connector: 1.15.0
 - mail: 3.7.17
 - nextcloud_announcements: 1.16.0
 - notes: 4.10.1
 - notifications: 2.15.0
 - oauth2: 1.15.1
 - password_policy: 1.17.0
 - photos: 2.3.0
 - privacy: 1.11.0
 - provisioning_api: 1.17.0
 - recommendations: 1.6.0
 - related_resources: 1.2.0
 - richdocuments: 8.2.3
 - serverinfo: 1.17.0
 - settings: 1.9.0
 - sharebymail: 1.17.0
 - spreed: 17.1.10
 - support: 1.10.0
 - survey_client: 1.15.0
 - systemtags: 1.17.0
 - text: 3.8.0
 - theming: 2.2.0
 - twofactor_backupcodes: 1.16.0
 - updatenotification: 1.17.0
 - user_status: 1.7.0
 - viewer: 2.1.0
 - weather_status: 1.7.0
 - workflowengine: 2.9.0
Disabled:
 - admin_audit
 - bookmarks
 - bruteforcesettings
 - calendar_news
 - encryption
 - external
 - files_downloadlimit
 - files_external
 - files_mindmap
 - fileslibreofficeedit
 - officeonline
 - polls
 - side_menu
 - suspicious_login
 - tasks
 - theming_customcss
 - twofactor_totp
 - user_ldap
Configuration (config/config.php)
{
    "instanceid": "***REMOVED SENSITIVE VALUE***",
    "passwordsalt": "***REMOVED SENSITIVE VALUE***",
    "secret": "***REMOVED SENSITIVE VALUE***",
    "trusted_domains": [
        "cloud.ahds.name",
        "hassoun.be"
    ],
    "datadirectory": "***REMOVED SENSITIVE VALUE***",
    "dbtype": "sqlite3",
    "version": "27.1.3.2",
    "installed": true,
    "overwrite.cli.url": "https:\/\/cloud.ahds.name",
    "overwriteprotocol": "https",
    "mail_from_address": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpmode": "smtp",
    "mail_sendmailmode": "smtp",
    "mail_domain": "***REMOVED SENSITIVE VALUE***",
    "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpport": "465",
    "mail_smtpsecure": "ssl",
    "mail_smtpauth": 1,
    "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
    "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
    "default_phone_region": ".be",
    "app_install_overwrite": [
        "mindmap_app",
        "backup",
        "mail_roundcube"
    ],
    "maintenance": false,
    "theme": "",
    "loglevel": 2,
    "updater.secret": "***REMOVED SENSITIVE VALUE***"
}

Cron Configuration: Array ( [backgroundjobs_mode] => ajax [lastcron] => 1734951485 )

External storages: files_external is disabled

Encryption: no

User-backends:

  • OC\User\Database

Talk configuration:

STUN servers

  • no custom server configured

TURN servers

  • no custom server configured

Signaling servers (mode: default):

  • no custom server configured

Browser: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:128.0) Gecko/20100101 Firefox/128.0

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Discuter sur ce fichier

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Nextcloud
Erreur interne du serveur

Le serveur est incapable d'exĂ©cuter votre requĂȘte.

Si cela se reproduit, veuillez envoyer les détails techniques ci-dessous à l'administrateur du serveur.

Le fichier journal du serveur peut fournir plus de renseignements.
Renseignements techniques

    Adresse distante : 2a02:a03f:6a30:ed00:7a58:4dcd:ae0f:3e09
    ID de la demande : ULWSuKyKZUiXeiS0doM6
    Type : DomainException
    Code : 0
    Message : OpenSSL unable to sign data
    Fichier : /srv/data/web/vhosts/cloud.ahds.name/htdocs/apps/external/lib/Vendor/Firebase/JWT/JWT.php
    Ligne : 244


Trace

#0 /srv/data/web/vhosts/cloud.ahds.name/htdocs/apps/external/lib/Vendor/Firebase/JWT/JWT.php(207): OCA\External\Vendor\Firebase\JWT\JWT::sign()
#1 /srv/data/web/vhosts/cloud.ahds.name/htdocs/apps/external/lib/JWTManager.php(64): OCA\External\Vendor\Firebase\JWT\JWT::encode()
#2 /srv/data/web/vhosts/cloud.ahds.name/htdocs/apps/external/lib/SitesManager.php(136): OCA\External\JWTManager->getToken()
#3 /srv/data/web/vhosts/cloud.ahds.name/htdocs/apps/external/lib/BeforeTemplateRenderedListener.php(107): OCA\External\SitesManager->getSitesToDisplay()
#4 /srv/data/web/vhosts/cloud.ahds.name/htdocs/apps/external/lib/BeforeTemplateRenderedListener.php(63): OCA\External\BeforeTemplateRenderedListener->generateNavigationLinks()
#5 /srv/data/web/vhosts/cloud.ahds.name/htdocs/lib/private/EventDispatcher/ServiceEventListener.php(86): OCA\External\BeforeTemplateRenderedListener->handle()
#6 /srv/data/web/vhosts/cloud.ahds.name/htdocs/3rdparty/symfony/event-dispatcher/EventDispatcher.php(251): OC\EventDispatcher\ServiceEventListener->__invoke()
#7 /srv/data/web/vhosts/cloud.ahds.name/htdocs/3rdparty/symfony/event-dispatcher/EventDispatcher.php(73): Symfony\Component\EventDispatcher\EventDispatcher->callListeners()
#8 /srv/data/web/vhosts/cloud.ahds.name/htdocs/lib/private/EventDispatcher/EventDispatcher.php(94): Symfony\Component\EventDispatcher\EventDispatcher->dispatch()
#9 /srv/data/web/vhosts/cloud.ahds.name/htdocs/lib/private/EventDispatcher/EventDispatcher.php(106): OC\EventDispatcher\EventDispatcher->dispatch()
#10 /srv/data/web/vhosts/cloud.ahds.name/htdocs/lib/private/AppFramework/Middleware/AdditionalScriptsMiddleware.php(73): OC\EventDispatcher\EventDispatcher->dispatchTyped()
#11 /srv/data/web/vhosts/cloud.ahds.name/htdocs/lib/private/AppFramework/Middleware/MiddlewareDispatcher.php(142): OC\AppFramework\Middleware\AdditionalScriptsMiddleware->afterController()
#12 /srv/data/web/vhosts/cloud.ahds.name/htdocs/lib/private/AppFramework/Http/Dispatcher.php(175): OC\AppFramework\Middleware\MiddlewareDispatcher->afterController()
#13 /srv/data/web/vhosts/cloud.ahds.name/htdocs/lib/private/AppFramework/App.php(183): OC\AppFramework\Http\Dispatcher->dispatch()
#14 /srv/data/web/vhosts/cloud.ahds.name/htdocs/lib/private/Route/Router.php(315): OC\AppFramework\App::main()
#15 /srv/data/web/vhosts/cloud.ahds.name/htdocs/lib/base.php(1068): OC\Route\Router->match()
#16 /srv/data/web/vhosts/cloud.ahds.name/htdocs/index.php(36): OC::handleRequest()
#17 {main}