Bonjour à tous,
Depuis que j’ai mis à jour Onlyoffice, Nextcloud n’arrive plus à se connecter dessus. Au bout d’un moment j’ai réinstaller un nouveau serveur OnlyOffice mais impossible de me connecter au serveur : Erreur durant la tentative de connexion (Une erreur s’est produite dans le service de document: Error while downloading the document file to be converted.) (version 9.1.0.168)
Et voici le message d’erreur dans les logs du serveur onlyoffice /var/log/onlyoffice/documentserver/converter/out.log :
[2025-10-23T15:32:05.844] [ERROR] [localhost] [check_146442172] [userId] nodeJS - error downloadFile:url=https://nextcloud.domaine.fr/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.4z43D9uQsC9Vj89mqcXsktP8j9_MpeiqQSyVNedp4xo;attempt=3;code:ERR_BAD_REQUEST;connect:undefined AxiosError: Request failed with status code 403
at settle (/snapshot/server/Common/node_modules/axios/dist/node/axios.cjs)
at RedirectableRequest.handleResponse (/snapshot/server/Common/node_modules/axios/dist/node/axios.cjs)
at RedirectableRequest.emit (node:events:536:35)
at RedirectableRequest._processResponse (/snapshot/server/Common/node_modules/follow-redirects/index.js:409:10)
at ClientRequest. (/snapshot/server/Common/node_modules/follow-redirects/index.js:102:12)
at Object.onceWrapper (node:events:639:26)
at ClientRequest.emit (node:events:524:28)
at HTTPParser.parserOnIncomingClient (node:_http_client:702:27)
at HTTPParser.parserOnHeadersComplete (node:_http_common:118:17)
at TLSSocket.socketOnData (node:_http_client:544:22)
at Axios.request (/snapshot/server/Common/node_modules/axios/dist/node/axios.cjs)
at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
at async Object.downloadUrlPromise (/snapshot/server/Common/sources/utils.js)
Je me tire les cheveux depuis un moment alors je demande de l’aide 