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Nextcloud version (eg, 20.0.5): 23.0.3
Operating system and version (eg, Ubuntu 20.04): Asustor/Linux 5.13
Apache or nginx version (eg, Apache 2.4.25): 2.0
PHP version (eg, 7.4): 7.3.12
I have an Asustor AS6104T, on which Nextcloud is installed. Some time ago it got a major upgrade, before it was at version 20 or so. Since then, I can’t use nextcloud properly.
I can log in to nextcloud, I see a number of information, but Notes doesn’t show any entries, instead only
Error from nextcloud server: exception
and images are only shown as the grey placeholders, and when I try to open them, I get the error message
error when loading image.jpg
When hovering over the placeholders (those are no thumbnails), I get the proper filename shown as tooltip.
The (official) nextcloud client reports it can’t upload files, either desktop or mobile.
I have one entry in the contacts, this may be ok. There, all data is visible.
I can see files, but can’t open them (like in photos).
I find the following entries in the nextcloud.log:
{"reqId":"xxxxxxxx","level":2,"time":"2022-07-07T15:15:37+00:00","remoteAddr":"x.x.x.x","user":"--","app":"OC\\Log\\Rotate","method":"GET","url":"/path_to_nextcloud/cron.php","message":"Log file
\"/path_to_nextcloud/data/nextcloud.log\" was over 104857600 bytes, moved to \"/path_to_nextcloud/data/nextcloud.log.1\"","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:102.0) Gecko/201001
01 Firefox/102.0","version":"23.0.3.2"}
{"reqId":"xxxxxxxx","level":3,"time":"2022-07-07T15:18:21+00:00","remoteAddr":"x.x.x.x","user":"username","app":"PHP","method":"PUT","url":"/path_to_nextcloud/dav/files/username//
SofortUpload/Pictures/filename.jpg","message":"disk_free_space(): No such file or directory at /path_to_nextcloud/lib/private/Files/Storage/Local.php#381","userAgent":"Mozilla/
5.0 (Android) Nextcloud-android/3.20.3","version":"23.0.3.2","exception":{"Exception":"Error","Message":"disk_free_space(): No such file or directory at /path_to_nextcloud/lib/private/Files/Storage/Local.php#381","Code":0,"Trace":[{"function":"onError","class":"OC\\Log\\ErrorHandler","type":"::","args":[2,"disk_free_space(): No such file or directory","/path_to_nextcloud/lib/private/Files/Storage/Local.php",381,{"path":"files/SofortUpload/Pictures/image.jpg","sourcePath":"/path_to_nextcloud/data/username/files/SofortUpload/Pictures"}]},{"file":"/path_to_nextcloud/lib/private/Files/Storage/Local.php","line":381,"function":"disk_free_space","args":["/path_to_nextcloud/data/username/files/SofortUpload/Pictures"]},{"file":"/path_to_nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":334,"function":"free_space","class":"OC\\Files\\Storage\\Local","type":"->","args":["files/SofortUpload/Pictures/image.jpg"]},
{"file":"/path_to_nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":334,"function":"free_space","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->","args":["files/SofortUpload/P
ictures/image.jpg"]},{"file":"/path_to_nextcloud/lib/private/Files/View.php","line":1171,"function":"free_space","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->","args":["files/SofortUpload/Pictures/image.jpg"]},{"file":"/path_to_nextcloud/lib/private/Files/View.php","line":1117,"function":"basicOperation","class":"OC\\Files\\View","t
ype":"->","args":["free_space","/SofortUpload/Pictures/image.jpg"]},{"file":"/path_to_nextcloud/apps/dav/lib/Connector/Sabre/QuotaPlugin.php","line":209,"function":"free_space","class":"OC\\Files\\View","type":"->","args":["SofortUpload/Pictures/image.jpg"]},{"file":"/path_to_nextcloud/apps/dav/lib/Connector/Sabre/QuotaPlugin.php","line":170,"function":"getFreeSpace","class":"OCA\\DAV\\Connector\\Sabre\\QuotaPlugin","type":"->","args":["/SofortUpload/Pictures/image.jpg"]},{"file":"/path_to_nextcloud/apps/dav/lib/Connector/Sabre/QuotaPlugin.php","line":97,"function":"checkQuota","class":"OCA\\DAV\\Connector\\Sabre\\QuotaPlugin","type":"->","args":["/SofortUpload/Pictures/image.jpg"]},{"file":"/path_to_nextcloudp/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"beforeCreateFile","class":"OCA\\DAV\\Connector\\Sabre\\QuotaPlugin","type":"->","args":["files/username/SofortUpload/Pictures/image.jpg",null,{"__class__":"OCA\\DAV\\Connector\\Sabre\\Directory"},false]},{"file":"/path_to_nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line
":1094,"function":"emit","class":"Sabre\\DAV\\Server","type":"->","args":["beforeCreateFile",["files/username/SofortUpload/Pictures/image.jpg",null,{"__class__":"OCA\\DAV\\Connect
or\\Sabre\\Directory"},false]]},{"file":"/path_to_nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":504,"function":"createFile","class":"Sabre\\DAV\\Server","type":"->","args":["files/username/SofortUpload/Pictures/image.jpg",null,null]},{"file":"/path_to_nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpPut","class":"Sabre\\DAV\\CorePlugin","type":"->","args":[{"__class__":"Sabre\\HTTP\\Request"},{"__class__":"Sabre\\HTTP\\Response"}]},{"file":"/path_to_nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"
function":"emit","class":"Sabre\\DAV\\Server","type":"->","args":["method:PUT",[{"__class__":"Sabre\\HTTP\\Request"},{"__class__":"Sabre\\HTTP\\Response"}]]},{"file":"/path_to_nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->","args":[{"__class__":"Sabre\\HTTP\\Request"},{"__class__":"Sabre\\HTTP\\Response"}]},{"file":"/path_to_nextcloud/3rdparty/sabre/dav/libDAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->","args":[]},{"file":"/path_to_nextcloud/apps/dav/lib/Server.php","line":339,"function":"exec","class":"Sabre\\DAV\\Server","type":"->","args":[]},{"file":"/path_to_nextcloud/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type"
:"->","args":[]},{"file":"/path_to_nextcloud/remote.php","line":166,"args":["/path_to_nextcloud/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/path_to_nextcloud/lib/private/Log/ErrorHandler.php","Line":92,"CustomMessage":"--"}}
I know that there is a problem with the php mem_cache, I can’t adjust that in the NAS, the maximum is 64 MB. I tried changing it manually in php.conf, but that failed. The NAS also restricts me to the PHP version 7.3 for the time being, I don’t know when that will be updated, it’s not in my hands.
Is this the first time you’ve seen this error? : Yes
Steps to replicate it:
I’ve explained it above, I hope that’s enough. I should do better logging, I know. From nextcloud’s side I found only the nextcloud.log file in nextcloud/data, no other log files in other places. Some output you find above.
The output of your Nextcloud log in Admin > Logging:
[PHP] Error: disk_free_space(): No such file or directory at /path_to_nextcloud/lib/private/Files/Storage/Local.php#381
PUT /path_to_nextcloud/remote.php/dav/files/username//SofortUpload/Pictures/image.jpg
from x.x.x.x by username at 2022-07-08T15:24:49+00:00
Wherever it says “username”, there is originally a name of a user of my trust.
The output of your Apache/nginx/system log in /var/log/____: I didn’t find that on my NAS.