I'm updated, but I'm not

Nextcloud version (eg, 20.0.5): 27.0.2
Operating system and version (eg, Ubuntu 20.04): Debian 12
Apache or nginx version (eg, Apache 2.4.25): 2.4.57
PHP version (eg, 7.4): 8.2

The issue you are facing:
I’ve finally gone to upgrade to the latest version but when I run the web updater, it shows all the items in the list as ticked and clicking continue just returns me to the dashboard.
If I run update:check from cmd line it shows an application update and 6 plugins with updates available. the upgrade cmd shows that it’s on the latest version!
There’s nothing strange showing in any of the logs!

Is this the first time you’ve seen this error? (Y/N): Y

Of course, this information is very thin to be able to offer concrete help based on it. Nobody here is clairvoyant!
Could you please copy & paste the output of this command, if the help I give below doesn’t help:

occ support:report

Then your chances to get help will grow enormously.


You should run

occ app:update --all

to update all 6 “plugins” (which are called “apps” in nextcloud context"

That is good, but what you expect does not appear there. You are searching the → cli updater ←
There are two steps to update:

  1. the change of the server files
    and
  2. the migration of the database etc.

The occ upgrade does the latter, and for that app it looks like everything is the latest, while the updater/updater.phar (or the web upater updater/index.php) searches for new versions on the update server, according to your update channel (stable or beta) and replace them on your instance.

Much luck,
ernolf

If I run the update check, I get the below result

sudo -u www-data php ./occ update:check
Nextcloud 27.1.5 is available. Get more information on how to update at https://docs.nextcloud.com/server/27/admin_manual/maintenance/upgrade.html.
Update for announcementcenter to version 6.7.0 is available.
Update for cadviewer to version 9.20.5 is available.
Update for drawio to version 2.1.4 is available.
Update for files_accesscontrol to version 1.17.1 is available.
Update for quota_warning to version 1.18.0 is available.
Update for richdocuments to version 8.2.3 is available.
7 updates available

If I then try upgrade I get

sudo -u www-data php ./occ upgrade
Nextcloud is already latest version

the support report is

Server configuration detail

Operating system: Linux 6.1.0-16-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.67-1 (2023-12-12) x86_64
Webserver: Unknown (cli)
Database: mysql 10.11.4
PHP version: 8.2.7
Modules loaded: Core, date, libxml, openssl, pcre, zlib, filter, hash, json, pcntl, random, Reflection, SPL, session, standard, sodium, mysqlnd, PDO, xml, apcu, bcmath, calendar, ctype, curl, dom, mbstring, FFI, fileinfo, ftp, gd, gettext, gmp, iconv, igbinary, imagick, intl, ldap, exif, mysqli, pdo_mysql, Phar, posix, readline, redis, shmop, SimpleXML, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, xmlreader, xmlwriter, xsl, zip, Zend OPcache
Nextcloud version: 27.0.2 - 27.0.2.1
Updated from an older Nextcloud/ownCloud or fresh install:
Where did you install Nextcloud from: unknown

Signing status []
List of activated apps ``` Enabled: - activity: 2.19.0 - admin_audit: 1.17.0 - announcementcenter: 6.6.2 - bruteforcesettings: 2.7.0 - cadviewer: 8.88.5 - circles: 27.0.1 - cloud_federation_api: 1.10.0 - comments: 1.17.0 - contactsinteraction: 1.8.0 - dashboard: 7.7.0 - dav: 1.27.0 - drawio: 2.1.2 - federatedfilesharing: 1.17.0 - federation: 1.17.0 - files: 1.22.0 - files_accesscontrol: 1.17.0 - files_automatedtagging: 1.17.0 - files_pdfviewer: 2.8.0 - files_retention: 1.16.0 - files_rightclick: 1.6.0 - files_sharing: 1.19.0 - files_trashbin: 1.17.0 - files_versions: 1.20.0 - firstrunwizard: 2.16.0 - groupfolders: 15.2.0 - logreader: 2.12.0 - lookup_server_connector: 1.15.0 - nextcloud_announcements: 1.16.0 - notifications: 2.15.0 - oauth2: 1.15.1 - password_policy: 1.17.0 - photos: 2.3.0 - privacy: 1.11.0 - provisioning_api: 1.17.0 - quota_warning: 1.17.0 - recommendations: 1.6.0 - related_resources: 1.2.0 - richdocuments: 8.1.1 - serverinfo: 1.17.0 - settings: 1.9.0 - sharebymail: 1.17.0 - support: 1.10.0 - survey_client: 1.15.0 - suspicious_login: 5.0.0 - systemtags: 1.17.0 - terms_of_service: 2.3.1 - text: 3.8.0 - theming: 2.2.0 - twofactor_backupcodes: 1.16.0 - updatenotification: 1.17.0 - user_ldap: 1.17.0 - user_status: 1.7.0 - viewer: 2.1.0 - weather_status: 1.7.0 - workflow_pdf_converter: 1.12.0 - workflowengine: 2.9.0 Disabled: - encryption - files_external - richdocumentscode: 23.5.301 - twofactor_totp ```
Configuration (config/config.php) ``` { "instanceid": "***REMOVED SENSITIVE VALUE***", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "ilovegoats.me" ], "trusted_proxies": "***REMOVED SENSITIVE VALUE***", "datadirectory": "***REMOVED SENSITIVE VALUE***", "dbtype": "mysql", "version": "27.0.2.1", "overwrite.cli.url": "https:\/\/ilovegoats.me", "htaccess.RewriteBase": "\/", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "mysql.utf8mb4": true, "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "installed": true, "ldapProviderFactory": "OCA\\User_LDAP\\LDAPProviderFactory", "memcache.locking": "\\OC\\Memcache\\Redis", "memcache.distributed": "\\OC\\Memcache\\Redis", "memcache.local": "\\OC\\Memcache\\APCu", "default_phone_region": "??", "mail_smtpdebug": true, "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_smtpmode": "smtp", "mail_sendmailmode": "smtp", "mail_smtpstreamoptions": { "ssl": { "allow_self_signed": true, "verify_peer": false, "verify_peer_name": false } }, "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_smtpport": "587", "mail_smtpauth": 1, "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "maintenance": false, "enable_previews": true, "loglevel": 2, "updater.secret": "***REMOVED SENSITIVE VALUE***" } ```

Cron Configuration: Array
(
[backgroundjobs_mode] => cron
[lastcron] => 1703324403
)

External storages: files_external is disabled

Encryption: no

User-backends:

  • OC\User\Database
  • OCA\User_LDAP\User_Proxy
LDAP configuration
+-------------------------------+-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
| Configuration                 | s01                                                                                                                                                                                                               |
+-------------------------------+-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
| hasMemberOfFilterSupport      | 1                                                                                                                                                                                                                 |
| homeFolderNamingRule          |                                                                                                                                                                                                                   |
| lastJpegPhotoLookup           | 0                                                                                                                                                                                                                 |
| ldapAgentName                 | ***                                                                                                                                                               |
| ldapAgentPassword             | ***                                                                                                                                                                                                               |
| ldapAttributeAddress          |                                                                                                                                                                                                                   |
| ldapAttributeBiography        |                                                                                                                                                                                                                   |
| ldapAttributeFediverse        |                                                                                                                                                                                                                   |
| ldapAttributeHeadline         |                                                                                                                                                                                                                   |
| ldapAttributeOrganisation     |                                                                                                                                                                                                                   |
| ldapAttributePhone            |                                                                                                                                                                                                                   |
| ldapAttributeRole             |                                                                                                                                                                                                                   |
| ldapAttributeTwitter          |                                                                                                                                                                                                                   |
| ldapAttributeWebsite          |                                                                                                                                                                                                                   |
| ldapAttributesForGroupSearch  |                                                                                                                                                                                                                   |
| ldapAttributesForUserSearch   |                                                                                                                                                                                                                   |
| ldapBackgroundHost            |                                                                                                                                                                                                                   |
| ldapBackgroundPort            |                                                                                                                                                                                                                   |
| ldapBackupHost                |                                                                                                                                                                                                                   |
| ldapBackupPort                |                                                                                                                                                                                                                   |
| ldapBase                      | ***                                                                                                                                                                                                  |
| ldapBaseGroups                | ***                                                                                                                                                                                                  |
| ldapBaseUsers                 | ***                                                                                                                                                                                                  |
| ldapCacheTTL                  | 600                                                                                                                                                                                                               |
| ldapConfigurationActive       | 1                                                                                                                                                                                                                 |
| ldapConnectionTimeout         | 15                                                                                                                                                                                                                |
| ldapDefaultPPolicyDN          |                                                                                                                                                                                                                   |
| ldapDynamicGroupMemberURL     |                                                                                                                                                                                                                   |
| ldapEmailAttribute            | mail                                                                                                                                                                                                              |
| ldapExperiencedAdmin          | 0                                                                                                                                                                                                                 |
| ldapExpertUUIDGroupAttr       |                                                                                                                                                                                                                   |
| ldapExpertUUIDUserAttr        |                                                                                                                                                                                                                   |
| ldapExpertUsernameAttr        |                                                                                                                                                                                                                   |
| ldapExtStorageHomeAttribute   |                                                                                                                                                                                                                   |
| ldapGidNumber                 | gidNumber                                                                                                                                                                                                         |
| ldapGroupDisplayName          | cn                                                                                                                                                                                                                |
| ldapGroupFilter               | (|***) |
| ldapGroupFilterGroups         | ***                                         |
| ldapGroupFilterMode           | 0                                                                                                                                                                                                                 |
| ldapGroupFilterObjectclass    |                                                                                                                                                                                                                   |
| ldapGroupMemberAssocAttr      | member                                                                                                                                                                                                            |
| ldapHost                      | ***                                                                                                                                                                                                  |
| ldapIgnoreNamingRules         |                                                                                                                                                                                                                   |
| ldapLoginFilter               | (&(&(|(objectclass=user))(|(|(memberof=CN=cloud2-access,OU=cloud2,OU=Siil Groups,***)(primaryGroupID=52038))))(|(samaccountname=%uid)(|(mailPrimaryAddress=%uid)(mail=%uid))))                       |
| ldapLoginFilterAttributes     |                                                                                                                                                                                                                   |
| ldapLoginFilterEmail          | 1                                                                                                                                                                                                                 |
| ldapLoginFilterMode           | 1                                                                                                                                                                                                                 |
| ldapLoginFilterUsername       | 1                                                                                                                                                                                                                 |
| ldapMatchingRuleInChainState  | unknown                                                                                                                                                                                                           |
| ldapNestedGroups              | 0                                                                                                                                                                                                                 |
| ldapOverrideMainServer        |                                                                                                                                                                                                                   |
| ldapPagingSize                | 500                                                                                                                                                                                                               |
| ldapPort                      | 389                                                                                                                                                                                                               |
| ldapQuotaAttribute            |                                                                                                                                                                                                                   |
| ldapQuotaDefault              |                                                                                                                                                                                                                   |
| ldapTLS                       | 0                                                                                                                                                                                                                 |
| ldapUserAvatarRule            | default                                                                                                                                                                                                           |
| ldapUserDisplayName           | displayname                                                                                                                                                                                                       |
| ldapUserDisplayName2          |                                                                                                                                                                                                                   |
| ldapUserFilter                | (&(|(objectclass=user))(|(|(memberof=CN=cloud2-access,OU=cloud2,OU=Siil Groups,***)(primaryGroupID=52038))))                                                                                         |
| ldapUserFilterGroups          | cloud2-access                                                                                                                                                                                                     |
| ldapUserFilterMode            | 0                                                                                                                                                                                                                 |
| ldapUserFilterObjectclass     | user                                                                                                                                                                                                              |
| ldapUuidGroupAttribute        | auto                                                                                                                                                                                                              |
| ldapUuidUserAttribute         | auto                                                                                                                                                                                                              |
| turnOffCertCheck              | 0                                                                                                                                                                                                                 |
| turnOnPasswordChange          | 0                                                                                                                                                                                                                 |
| useMemberOfToDetectMembership | 1                                                                                                                                                                                                                 |
+-------------------------------+-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
+-------------------------------+---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
| Configuration                 | s02                                                                                                                                                                                         |
+-------------------------------+---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
| hasMemberOfFilterSupport      | 1                                                                                                                                                                                           |
| homeFolderNamingRule          |                                                                                                                                                                                             |
| lastJpegPhotoLookup           | 0                                                                                                                                                                                           |
| ldapAgentName                 | ***                                                                                                                                         |
| ldapAgentPassword             | ***                                                                                                                                                                                         |
| ldapAttributeAddress          |                                                                                                                                                                                             |
| ldapAttributeBiography        |                                                                                                                                                                                             |
| ldapAttributeFediverse        |                                                                                                                                                                                             |
| ldapAttributeHeadline         |                                                                                                                                                                                             |
| ldapAttributeOrganisation     |                                                                                                                                                                                             |
| ldapAttributePhone            |                                                                                                                                                                                             |
| ldapAttributeRole             |                                                                                                                                                                                             |
| ldapAttributeTwitter          |                                                                                                                                                                                             |
| ldapAttributeWebsite          |                                                                                                                                                                                             |
| ldapAttributesForGroupSearch  |                                                                                                                                                                                             |
| ldapAttributesForUserSearch   |                                                                                                                                                                                             |
| ldapBackgroundHost            |                                                                                                                                                                                             |
| ldapBackgroundPort            |                                                                                                                                                                                             |
| ldapBackupHost                |                                                                                                                                                                                             |
| ldapBackupPort                |                                                                                                                                                                                             |
| ldapBase                      | ***                                                                                                                                                                            |
| ldapBaseGroups                | ***                                                                                                                                                                            |
| ldapBaseUsers                 | ***                                                                                                                                                                            |
| ldapCacheTTL                  | 600                                                                                                                                                                                         |
| ldapConfigurationActive       | 1                                                                                                                                                                                           |
| ldapConnectionTimeout         | 15                                                                                                                                                                                          |
| ldapDefaultPPolicyDN          |                                                                                                                                                                                             |
| ldapDynamicGroupMemberURL     |                                                                                                                                                                                             |
| ldapEmailAttribute            | mail                                                                                                                                                                                        |
| ldapExperiencedAdmin          | 0                                                                                                                                                                                           |
| ldapExpertUUIDGroupAttr       |                                                                                                                                                                                             |
| ldapExpertUUIDUserAttr        |                                                                                                                                                                                             |
| ldapExpertUsernameAttr        |                                                                                                                                                                                             |
| ldapExtStorageHomeAttribute   |                                                                                                                                                                                             |
| ldapGidNumber                 | gidNumber                                                                                                                                                                                   |
| ldapGroupDisplayName          | cn                                                                                                                                                                                          |
| ldapGroupFilter               | (|***)                          |
| ldapGroupFilterGroups         | ***                                                          |
| ldapGroupFilterMode           | 0                                                                                                                                                                                           |
| ldapGroupFilterObjectclass    |                                                                                                                                                                                             |
| ldapGroupMemberAssocAttr      | member                                                                                                                                                                                      |
| ldapHost                      | qsdc2.siil.local                                                                                                                                                                            |
| ldapIgnoreNamingRules         |                                                                                                                                                                                             |
| ldapLoginFilter               | (&(&(|(objectclass=user))(|(|(memberof=CN=cloud2-access,OU=cloud2,OU=Siil Groups,***)(primaryGroupID=52038))))(|(samaccountname=%uid)(|(mailPrimaryAddress=%uid)(mail=%uid)))) |
| ldapLoginFilterAttributes     |                                                                                                                                                                                             |
| ldapLoginFilterEmail          | 1                                                                                                                                                                                           |
| ldapLoginFilterMode           | 1                                                                                                                                                                                           |
| ldapLoginFilterUsername       | 1                                                                                                                                                                                           |
| ldapMatchingRuleInChainState  | unknown                                                                                                                                                                                     |
| ldapNestedGroups              | 0                                                                                                                                                                                           |
| ldapOverrideMainServer        |                                                                                                                                                                                             |
| ldapPagingSize                | 500                                                                                                                                                                                         |
| ldapPort                      | 389                                                                                                                                                                                         |
| ldapQuotaAttribute            |                                                                                                                                                                                             |
| ldapQuotaDefault              |                                                                                                                                                                                             |
| ldapTLS                       | 0                                                                                                                                                                                           |
| ldapUserAvatarRule            | default                                                                                                                                                                                     |
| ldapUserDisplayName           | displayname                                                                                                                                                                                 |
| ldapUserDisplayName2          |                                                                                                                                                                                             |
| ldapUserFilter                | (&(|(objectclass=user))(|(|(memberof=CN=cloud2-access,OU=cloud2,OU=Siil Groups,***)(primaryGroupID=52038))))                                                                   |
| ldapUserFilterGroups          | cloud2-access                                                                                                                                                                               |
| ldapUserFilterMode            | 0                                                                                                                                                                                           |
| ldapUserFilterObjectclass     | user                                                                                                                                                                                        |
| ldapUuidGroupAttribute        | auto                                                                                                                                                                                        |
| ldapUuidUserAttribute         | auto                                                                                                                                                                                        |
| turnOffCertCheck              | 0                                                                                                                                                                                           |
| turnOnPasswordChange          | 0                                                                                                                                                                                           |
| useMemberOfToDetectMembership | 1                                                                                                                                                                                           |
+-------------------------------+---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+

Browser: unknown

forgot to add

sudo -u www-data php ./occ -V
*** 27.0.2