Nextcloud version: 23.0.11.1 (I think. The last 23-version that supports php 7.3)
Operating system and version: Debian 10 - buster
Apache or nginx version: Apache 2.4.38
PHP version: 7.3 before; server upgrade to 8.2; now switching between 7.3, 7.4, 8.1, and 8.2 ... Nextcloud does not work with any of them.
The issue you are facing:
Nutshell: Trying to upgrade my server php beyond 7.3 and Nextcloud … I ran sudo apt update & apt upgrade before taking Nextcloud into maintenance mode, and now I cannot get Nextcloud working, no matter which version of php I use.
Now I have php version 7.3, 7.4, 8.1 and 8.2 all installed and usable. PhpInfo informs me that I am validly switching between versions (running on Apache, not using FastCGI).
Running php 7.3 or 7.4, on the website, I get a simple “Internal Server Error” – “The server encountered an internal error and was unable to complete your request.” … Running php 8.1 or 8.2 gets a slightly more helpful “This version of Nextcloud is not compatible with > PHP 8.0.” error message.
In the terminal, running the “php occ maintenance:mode --on” command throws a “can’t find DB driver” error followed by a long stacktrace.
Relatedly, after my server upgrade, all of my mysql users stopped being able to log in. Error 1045 – there’s a lot of stuff out there about that, and I eventually worked that out by regranting full permissions to the necessary user accounts.
For a minute, I thought/hoped that was the entire problem with Nextcloud, too … but no … my “nextcloud_user” account now works fine, has proper access, and the Nextcloud occ utility still throws the DB driver error.
At this point, I was preparing to do the manual upgrade process as described in the Nextcloud manual … but since I did not put it into maintenance mode first, I expect there will be issues within the database when I try to fire up the new version. So I figured I better check in here, before I do any more damage.
Is this the first time you’ve seen this error? (Y/N): Yes
Steps to replicate it:
- Have Nextcloud 23 running on old, Debian 10 server that hasn’t been updated in a few months.
- Upgrade the server using apt update && apt upgrade without first putting Nextcloud into maintenance mode.
The output of your Nextcloud log in Admin > Logging:
I'm not clear where this comes from, but if it comes from the still-working website's admin area, that's not an option for me.
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => '',
'passwordsalt' => '',
'secret' => '',
'trusted_domains' =>
array (
0 => '99.99.99.99',
1 => 'mywebsite.com',
2 => 'www.mywebsite.com',
),
'datadirectory' => '/disk1/mywebsite/nextcloud_data',
'dbtype' => 'mysql',
'version' => '23.0.11.1',
'overwrite.cli.url' => 'http://99.99.99.99/nextcloud',
'htaccess.RewriteBase' => '/',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => 'nextcloud_user',
'dbpassword' => '',
'installed' => true,
'maintenance' => false,
'mail_smtpmode' => 'smtp',
'mail_smtpsecure' => 'ssl',
'mail_sendmailmode' => 'smtp',
'mail_from_address' => 'me',
'mail_domain' => 'mywebsite.com',
'mail_smtpauthtype' => 'LOGIN',
'mail_smtphost' => 'mysmtp.host',
'mail_smtpport' => '465',
'memcache.local' => '\\OC\\Memcache\\APCu',
'theme' => '',
'loglevel' => 1,
'log_type' => 'file',
'logfile' => '/var/log/nextcloud.log',
'logfilemode' => 416,
'logdateformat' => 'F d, Y H:i:s',
'mysql.utf8mb4' => true,
'mail_smtpauth' => 1,
'mail_smtpname' => 'me@my.email',
'mail_smtppassword' => '',
'updater.release.channel' => 'stable',
);
The output of your Apache/nginx/system log in /var/log/____:
The relevant error-log message (repeated a lot) seems to be this–
PHP Fatal error: Uncaught Doctrine\\DBAL\\Exception: Failed to connect to the database: An exception occurred in the driver: could not find driver in /var/www/html/nextcloud/lib/private/DB/Connection.php:87\nStack trace:\n#0 /var/www/html/nextcloud/3rdparty/doctrine/dbal/src/Connection.php(1519): OC\\DB\\Connection->connect()\n#1 /var/www/html/nextcloud/3rdparty/doctrine/dbal/src/Connection.php(1041): Doctrine\\DBAL\\Connection->getWrappedConnection()\n#2 /var/www/html/nextcloud/lib/private/DB/Connection.php(237): Doctrine\\DBAL\\Connection->executeQuery()\n#3 /var/www/html/nextcloud/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php(345): OC\\DB\\Connection->executeQuery()\n#4 /var/www/html/nextcloud/lib/private/DB/QueryBuilder/QueryBuilder.php(287): Doctrine\\DBAL\\Query\\QueryBuilder->execute()\n#5 /var/www/html/nextcloud/lib/private/AppConfig.php(361): OC\\DB\\QueryBuilder\\QueryBuilder->execute()\n#6 /var/www/html/nextcloud/lib/private/AppConfig.php(126): OC\\AppConfig->loadConfigValues()\n#7 /var/www/html/nextcloud/lib/private/AppConfig.php(317): in /var/www/html/nextcloud/lib/private/DB/Connection.php on line 87
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
Tail /var/log/nextcloud.log gives me this…
{"reqId":"h39QFb9IZmmSMynm27MU","level":1,"time":"December 26, 2022 15:17:21","remoteAddr":"99.99.99.99","user":"me","app":"no app in context","method":"GET","url":"/index.php/settings/ajax/checksetup","message":"Deprecated event type for OCP\\IDBConnection::CHECK_MISSING_INDEXES: Symfony\\Component\\EventDispatcher\\GenericEvent is used","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:108.0) Gecko/20100101 Firefox/108.0","version":"23.0.11.1","data":[]}
{"reqId":"h39QFb9IZmmSMynm27MU","level":1,"time":"December 26, 2022 15:17:22","remoteAddr":"99.99.99.99","user":"me","app":"no app in context","method":"GET","url":"/index.php/settings/ajax/checksetup","message":"Deprecated event type for OCP\\IDBConnection::CHECK_MISSING_COLUMNS: Symfony\\Component\\EventDispatcher\\GenericEvent is used","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:108.0) Gecko/20100101 Firefox/108.0","version":"23.0.11.1","data":[]}
{"reqId":"dIe4ipJFwpH9lrN5jSi2","level":3,"time":"December 26, 2022 15:20:01","remoteAddr":"","user":"--","app":"PHP","method":"","url":"--","message":"rename(/var/log/nextcloud.log,/var/log/nextcloud.log.1): Permission denied at /var/www/html/nextcloud/lib/public/Log/RotationTrait.php#52","userAgent":"--","version":"23.0.11.1","exception":{"Exception":"Error","Message":"rename(/var/log/nextcloud.log,/var/log/nextcloud.log.1): Permission denied at /var/www/html/nextcloud/lib/public/Log/RotationTrait.php#52","Code":0,"Trace":[{"function":"onError","class":"OC\\Log\\ErrorHandler","type":"::","args":[2,"rename(/var/log/nextcloud.log,/var/log/nextcloud.log.1): Permission denied","/var/www/html/nextcloud/lib/public/Log/RotationTrait.php",52,["/var/log/nextcloud.log.1"]]},{"file":"/var/www/html/nextcloud/lib/public/Log/RotationTrait.php","line":52,"function":"rename","args":["/var/log/nextcloud.log","/var/log/nextcloud.log.1"]},{"file":"/var/www/html/nextcloud/lib/private/Log/Rotate.php","line":44,"function":"rotate","class":"OC\\Log\\Rotate","type":"->","args":[]},{"file":"/var/www/html/nextcloud/lib/private/BackgroundJob/Job.php","line":51,"function":"run","class":"OC\\Log\\Rotate","type":"->","args":[null]},{"file":"/var/www/html/nextcloud/cron.php","line":151,"function":"execute","class":"OC\\BackgroundJob\\Job","type":"->","args":[{"__class__":"OC\\BackgroundJob\\JobList"},{"__class__":"OC\\Log"}]}],"File":"/var/www/html/nextcloud/lib/private/Log/ErrorHandler.php","Line":92,"CustomMessage":"--"}}
{"reqId":"dIe4ipJFwpH9lrN5jSi2","level":2,"time":"December 26, 2022 15:20:01","remoteAddr":"","user":"--","app":"OC\\Log\\Rotate","method":"","url":"--","message":"Log file \"/var/log/nextcloud.log\" was over 104857600 bytes, moved to \"/var/log/nextcloud.log.1\"","userAgent":"--","version":"23.0.11.1","data":{"app":"OC\\Log\\Rotate"}}
{"reqId":"kjC4BSZMGuvcSNxOyNRQ","level":3,"time":"December 26, 2022 15:25:01","remoteAddr":"","user":"--","app":"PHP","method":"","url":"--","message":"rename(/var/log/nextcloud.log,/var/log/nextcloud.log.1): Permission denied at /var/www/html/nextcloud/lib/public/Log/RotationTrait.php#52","userAgent":"--","version":"23.0.11.1","exception":{"Exception":"Error","Message":"rename(/var/log/nextcloud.log,/var/log/nextcloud.log.1): Permission denied at /var/www/html/nextcloud/lib/public/Log/RotationTrait.php#52","Code":0,"Trace":[{"function":"onError","class":"OC\\Log\\ErrorHandler","type":"::","args":[2,"rename(/var/log/nextcloud.log,/var/log/nextcloud.log.1): Permission denied","/var/www/html/nextcloud/lib/public/Log/RotationTrait.php",52,["/var/log/nextcloud.log.1"]]},{"file":"/var/www/html/nextcloud/lib/public/Log/RotationTrait.php","line":52,"function":"rename","args":["/var/log/nextcloud.log","/var/log/nextcloud.log.1"]},{"file":"/var/www/html/nextcloud/lib/private/Log/Rotate.php","line":44,"function":"rotate","class":"OC\\Log\\Rotate","type":"->","args":[]},{"file":"/var/www/html/nextcloud/lib/private/BackgroundJob/Job.php","line":51,"function":"run","class":"OC\\Log\\Rotate","type":"->","args":[null]},{"file":"/var/www/html/nextcloud/cron.php","line":151,"function":"execute","class":"OC\\BackgroundJob\\Job","type":"->","args":[{"__class__":"OC\\BackgroundJob\\JobList"},{"__class__":"OC\\Log"}]}],"File":"/var/www/html/nextcloud/lib/private/Log/ErrorHandler.php","Line":92,"CustomMessage":"--"}}
{"reqId":"kjC4BSZMGuvcSNxOyNRQ","level":2,"time":"December 26, 2022 15:25:01","remoteAddr":"","user":"--","app":"OC\\Log\\Rotate","method":"","url":"--","message":"Log file \"/var/log/nextcloud.log\" was over 104857600 bytes, moved to \"/var/log/nextcloud.log.1\"","userAgent":"--","version":"23.0.11.1","data":{"app":"OC\\Log\\Rotate"}}
{"reqId":"kjC4BSZMGuvcSNxOyNRQ","level":1,"time":"December 26, 2022 15:25:01","remoteAddr":"","user":"--","app":"text","method":"","url":"--","message":"Document 696994 has not been reset, as it has unsaved changes","userAgent":"--","version":"23.0.11.1","data":{"app":"text"}}
{"reqId":"kjC4BSZMGuvcSNxOyNRQ","level":1,"time":"December 26, 2022 15:25:01","remoteAddr":"","user":"--","app":"text","method":"","url":"--","message":"Document 741441 has not been reset, as it has unsaved changes","userAgent":"--","version":"23.0.11.1","data":{"app":"text"}}
{"reqId":"kjC4BSZMGuvcSNxOyNRQ","level":1,"time":"December 26, 2022 15:25:01","remoteAddr":"","user":"--","app":"text","method":"","url":"--","message":"Document 741441 has not been reset, as it has unsaved changes","userAgent":"--","version":"23.0.11.1","data":{"app":"text"}}