I can't download files from Nextcloud that was set with provider

Hey,
I have a problem with my nextcloud that was set up with provider i can’t download any folder that is larger then 1mb i get every time a error “decompression failed” if i tried it on safari and if i try it on chrome then it download a 1mb file and i can’t open it

I would recommend to get in touch with your provider and ask him for help on this. Due to the fact that you didn’t provide any information about how the system has been setup, and most likely you cannot provide this information because the provider has set-up Nextcloud, it is impossible to speculate on possible reasons for that program behavior.

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and how can i do this?

Sorry, but I don’t know your provider, which subscription model you have ordered nor how you can contact him. You should know that :wink: