How to troubleshoot Sabre Exception NotAuthenticated?

I do not understand how am I supposed to troubleshoot this error, I am able to connect to NextCloud using the same username/password, but Sabre claims I am not authenticated when using it with the curl command. (it doesn’t say the user or password is invalid)

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example

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longer
example
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Nextcloud version (eg, 20.0.5): 24.0.2
Operating system and version (eg, Ubuntu 20.04): unspecified by host
Apache or nginx version (eg, Apache 2.4.25): unspecified by host
PHP version (eg, 7.4): 7.4

The issue you are facing:

<?xml version="1.0" encoding="utf-8"?>

<d:error xmlns:d=“DAV:” xmlns:s=“http://sabredav.org/ns”>
<s:exception>Sabre\DAV\Exception\NotAuthenticated</s:exception>
<s:message>No public access to this resource., No ‘Authorization: Bearer’ header found. Either the client didn’t send one, or the server is mis-configured, No ‘Authorization: Basic’ header found. Either the client didn’t send one, or the server is misconfigured</s:message>
</d:error>

Is this the first time you’ve seen this error? (Y/N):
Y
Steps to replicate it:

  1. curl --silent --request PROPFIND --header ‘Content-Type: text/xml’ --header ‘Depth: 0’ --data ‘<d:propfind xmlns:d=“DAV:”><d:prop> <d:current-user-principal /></d:prop></d:propfind>’ --user ‘Username:Passwordwithspecialchars’ “https://xxx.xxx.xxx.xxx/remote.php/dav/

The output of your Nextcloud log in Admin > Logging:

Empty

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'instanceid' => 'ocvh4sxxx',
  'passwordsalt' => 'WO0H2adJ8HUX21xxx',
  'secret' => 'aTCb8JFgi9v7B/JRrMTy36sxxx',
  'trusted_domains' => 
  array (
    0 => 'xxx.xxx.xxx.xxx',
  ),
  'datadirectory' => '/home/xxx/xxx.xxx.xxx.xxx/data',
  'dbtype' => 'sqlite3',
  'version' => '24.0.2.1',
  'overwrite.cli.url' => 'https://xxx.xxx.xxx.xxx',
  'installed' => true,
);

The output of your Apache/nginx/system log in /var/log/____:

Empty

Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.

nextcloud.log is empty

Works for me. I can only generate the NotAuthenticated if I deliberately put the wrong password in. At least in NC27.

EDIT: Any chance you’re running in this Issue? If so, give the Issue itself a :+1: