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The Basics
- Nextcloud Server version (e.g., 29.x.x):
Nextcloud Hub 9 (30.0.3)
Summary of the issue you are facing:
Since updating the Nextcloud server, email test fails with “A problem occurred while sending the email. Please revise your settings. (Error: Email could not be sent. Check your mail server log)”. The same credentials work elsewhere, and always worked fine before the update.
Steps to replicate it (hint: details matter!):
- Send the test email in general settings.
Log entries
There are no log entries related to email
I don’t see anything related to Nextcloud in the email server logs.
I believe this is related to Nextcloud changing to Syphon.
All forum topics I can see are related to setting up gmail here.
I just want to use my Cpanel email the way it used to work before Nextcloud changed it’s email backend.
The email settings are set to SSL port 465 (as per Cpanel info), using authentication credentials I just tested are correct (and always worked before)