[details=“Support intro”]
Sorry to hear you’re facing problems 
help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
Nextcloud version (eg, 18.0.2): 17.0.3
Operating system and version (eg, Ubuntu 20.04): Raspbian GNU/Linux 10 (buster)
Apache or nginx version (eg, Apache 2.4.25): Apache/2.4.38 (Raspbian)
PHP version (eg, 7.1): 7.3.19-1~deb10u1
The issue you are facing: My sync client gives me an error that reads "how to resolve server replied “423 Locked” to “PUT https://URL /to/path” and at that destination I have three files (on my localsystem, on the nextclaud server it is two only). The files on my local disk have extensions like .uvmpw, .uvoptx & .uvprojx and they are all different sizes but only the largest file seems to have the complete contents. To resolve the issue, do I just delete the “invalid” files and change the extension of the correct file? How else should I resolve this?
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- I’m not actually sure how this situation appeared to begin with, my assumption is, that two clients at the same time wanted to sync the same file…?
The output of your Nextcloud log in Admin > Logging:
Can't see related logs on the server side
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'ID',
'passwordsalt' => 'salt',
'secret' => 'secret',
'trusted_domains' =>
array (
0 => 'raspi',
1 => 'IP',
2 => 'URL',
),
'datadirectory' => '/var/nextcloud/data',
'dbtype' => 'sqlite3',
'version' => '17.0.3.1',
'overwrite.cli.url' => 'http://raspi/nextcloud',
'installed' => true,
'maintenance' => false,
'theme' => '',
'loglevel' => 0,
'mail_from_address' => 'name',
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'mail_domain' => 'server.com',
'mail_smtpauthtype' => 'LOGIN',
'mail_smtpauth' => 1,
'mail_smtphost' => 'smtp.server.com',
'mail_smtpport' => '465',
'mail_smtpsecure' => 'ssl',
'mail_smtpname' => 'user@server.com',
'mail_smtppassword' => 'pass',
'blacklisted_files' => array('.htaccess'),
'onlyoffice' =>
array (
'verify_peer_off' => true,
),
'app_install_overwrite' =>
array (
0 => 'twofactor_rcdevsopenotp',
),
);
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE