The Basics
- Nextcloud Server version (e.g., 29.x.x):
- Unknown - The Good Cloud
- Operating system and version (e.g., Ubuntu 24.04):
- Macbook air Monterey 12.7.6
- Web server and version (e.g, Apache 2.4.25):
- unknown
- Reverse proxy and version _(e.g. nginx 1.27.2)
- unknown
- PHP version (e.g, 8.3):
- unknown
- Is this the first time you’ve seen this error? (Yes / No):
- yes
- When did this problem seem to first start?
- today 26/1/25
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
- unknown
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
- No
Summary of the issue you are facing:
I tried to download the OneDrive migration tool from here: OneDrive integration - Apps - App Store - Nextcloud, picking the top version - 3.3.1. However, what downloaded was a zip folder rather than an app I could install. Which of these files should I run to install it as an app? Or am I misunderstanding what this all is?
Steps to replicate it (hint: details matter!):
- Download from OneDrive integration - Apps - App Store - Nextcloud
- Click Nextcloud version 31, 3.3.1
- Unzip download
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log
located in your data directory). Feel free to use a pastebin/gist service if necessary.
PASTE HERE
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
PASTE
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____
:
PASTE HERE
Configuration
Nextcloud
The output of occ config:list system
or similar is best, but, if not possible, the contents of your config.php
file from /path/to/nextcloud
is fine (make sure to remove any identifiable information!):
PASTE HERE
Apps
The output of occ app:list
(if possible).
Tips for increasing the likelihood of a response
- Use the
preformatted text
formatting option in the editor for all log entries and configuration output. - If screenshots are useful, feel free to include them.
- If possible, also include key error output in text form so it can be searched for.
- Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.