How free open-source differs from paid enterprice

I have no support/technical question and have seen the support category. (Be aware that direct support questions will be deleted.)

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Which general topic do you have

Hello all, I have been checking Nextcloud open-source for a while, installed it from github and setup on our own server, I see Windows client also free to download and use. I am wondering how open-source NextCloud differs from paid plans? paid plans providers support only as extra? are there any limitations of On premise NextCloud All in one? any limitations on Windows client maybe? before using it in scale we wanna make sure there are no any limitations which gonna pop up later on

Actually, there is no difference, or rather there should be no difference. Nextcloud is AGPL (server) and GPL (clients) licenced. So you can do whatever you want with it. You just have to grant a third party the same rights.

However, Nextcloud GmbH also provides infrastructure such as a push service and the Nextcloud App Store. Without customisation, you are dependent on these structures from Nextcloud GmbH.

Therefore, there is the Fair use policy - Nextcloud . Up to a certain limit, i.e. 500 or 1000 users, nothing happens at first. Also there is a limit for AIO. If there are more users, a message is displayed or customers should purchase the associated support from Nextcloud GmbH. In the business environment, this is also necessary with regard to support, compliance, …

How much users do you have?

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In theory yes, on the community version, you have all the functions and the main difference is the enterprise support.

For a few features, there are a few restrictions:
Nextcloud-AIO: 100 users (GitHub - nextcloud/all-in-one: πŸ“¦ The official Nextcloud installation method. Provides easy deployment and maintenance with most features included in this one Nextcloud instance.), nor sure if that is just optimized for smaller setups or at which point this is a hard limit.

Office suites: Default images come with limitation (number of open documents in parallel). You can build your own images without limits.

Notifications: Fair-use policy up to 500 users (Fair use policy - Nextcloud)
You can set up your own notification server, but then you need also to release your own apps in the app stores.

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Maybe or maybe not.

Example:

https://tab.digital
Nextcloud: save files, bring people together
There are already 10,000,000 users with community. Join now!

I don’t know how many free Nextcloud accounts Tab.Digital really manages. But Login – Nextcloud or https://nc.nl.tab.digital/status.php shows that they do not use extendedSupport. Because of the login link i think push is restricted. For a lot of users no problem. Maybe a problem in commercial environment.

Collabora CODE used to have a limit in the past - this has been lifted:

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thanks @devnull , not much users just under 20. So the main limitation is number of users ? no other limitations you know of? about data size? or maybe some limitations on Windows client side?

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No limit. Maybe problems with Nextcloud Talk. If you need HPB (High Performance Backend) for Talk. Maybe you also want Collabora Online instead of Collabora CODE (dev version).

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