Support intro
Sorry to hear you’re facing problems
help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 20.0.5): 25.0.5
Operating system and version (eg, Ubuntu 20.04): Unraid Docker
Apache or nginx version (eg, Apache 2.4.25): nginx 1.22.1
PHP version (eg, 7.4): 8.1
The issue you are facing:
When I post an image to a file in Slack (or elsewhere), the URL preview image is HUGE and seemingly unmanageable. Where do I go to manage this image?
Is this the first time you’ve seen this error? (Y/N):
Steps to replicate it:
- Upload file to NC
- Copy link
- Share online
example screenshot: Imgur: The magic of the Internet