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Getting help
In order to help you as efficiently (and quickly!) as possible, please fill in as much of the below requested information as you can.
Before clicking submit: Please check if your query is already addressed via the following resources:
- Official documentation (searchable and regularly updated)
- How to topics and FAQs
- Forum search
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Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. 
The Basics
- Nextcloud Server version (e.g., 29.x.x)
- 32.0.5
- Operating system and version (e.g., Ubuntu 24.04):
Debian 13
- Web server and version (e.g, Apache 2.4.25):
Apache2
- Reverse proxy and version _(e.g. nginx 1.27.2)
none
- PHP version (e.g, 8.3):
8.4
- Is this the first time you’ve seen this error? (Yes / No):
yes
- When did this problem seem to first start?
replace me
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
AIO
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
No
Summary of the issue you are facing:
Some jobs have not been executed since vor 11 Tagen
Hallo zusammen, es handelt sich um eine Neuinstallation.
Wenn ich unter Grundeinstellungen die Hintergrundaufgaben aufrufe, kommet die Meldung:
“Some jobs have not been executed since vor 11 Tagen. Please consider increasing the execution frequency”
Cron ist aktiviert und konfiguriert.
Bei der Protokollierung gibt es folgende 3 Fehlermeldungen:
- Could not resolve OCA\Circles\Cron\Maintenance! Class “OCA\Circles\Cron\Maintenance” does not exist
- Exception Parent folder not in filecache for trash
- QueryNotFoundException Could not resolve OCA\Circles\Cron\Maintenance! Class “OCA\Circles\Cron\Maintenance” does not exist
Vielen Dank im vor aus für die Hilfe
Steps to replicate it (hint: details matter!):
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
{"reqId":"BSxPLkGExRdEoHtTAgZP","level":2,"time":"2026-02-11T12:35:19+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","scriptName":"/var/www/nextcloud/cron.php","message":"failed to create instance of background job: OCA\\Text\\Cron\\Cleanup","userAgent":"--","vers>
{"reqId":"BSxPLkGExRdEoHtTAgZP","level":2,"time":"2026-02-11T12:35:19+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","scriptName":"/var/www/nextcloud/cron.php","message":"failed to create instance of background job: OCA\\AppAPI\\BackgroundJob\\ExAppInitStatusCheck>
{"reqId":"BSxPLkGExRdEoHtTAgZP","level":3,"time":"2026-02-11T12:35:24+00:00","remoteAddr":"","user":"--","app":"core","method":"","url":"--","scriptName":"/var/www/nextcloud/cron.php","message":"Error while running background job OCA\\GroupFolders\\BackgroundJob\\ExpireGroupVersions (id:>
{"reqId":"BSxPLkGExRdEoHtTAgZP","level":3,"time":"2026-02-11T12:35:24+00:00","remoteAddr":"","user":"--","app":"core","method":"","url":"--","scriptName":"/var/www/nextcloud/cron.php","message":"Error while running background job OCA\\GroupFolders\\BackgroundJob\\ExpireGroupTrash (id: 14>
{"reqId":"xek5xKTGKV7WVcHlcr4D","level":3,"time":"2026-02-11T13:40:17+00:00","remoteAddr":"","user":"--","app":"core","method":"","url":"--","scriptName":"/var/www/nextcloud/cron.php","message":"Error while running background job OCA\\GroupFolders\\BackgroundJob\\ExpireGroupVersions (id:>
{"reqId":"xek5xKTGKV7WVcHlcr4D","level":3,"time":"2026-02-11T13:40:17+00:00","remoteAddr":"","user":"--","app":"core","method":"","url":"--","scriptName":"/var/www/nextcloud/cron.php","message":"Error while running background job OCA\\GroupFolders\\BackgroundJob\\ExpireGroupTrash (id: 14>
{"reqId":"s5z01A2KynJC248Hicnc","level":2,"time":"2026-02-11T13:45:19+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","scriptName":"/var/www/nextcloud/cron.php","message":"failed to create instance of background job: OCA\\AppAPI\\BackgroundJob\\ExAppInitStatusCheck>
{"reqId":"s5z01A2KynJC248Hicnc","level":3,"time":"2026-02-11T13:45:19+00:00","remoteAddr":"","user":"--","app":"core","method":"","url":"--","scriptName":"/var/www/nextcloud/cron.php","message":"Error while running background job OCA\\GroupFolders\\BackgroundJob\\ExpireGroupVersions (id:>
{"reqId":"s5z01A2KynJC248Hicnc","level":3,"time":"2026-02-11T13:45:19+00:00","remoteAddr":"","user":"--","app":"core","method":"","url":"--","scriptName":"/var/www/nextcloud/cron.php","message":"Error while running background job OCA\\GroupFolders\\BackgroundJob\\ExpireGroupTrash (id: 14>
{"reqId":"NDPQz8ulyW2UPBietyhC","level":2,"time":"2026-02-11T14:05:04+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","scriptName":"/var/www/nextcloud/cron.php","message":"failed to create instance of background job: OCA\\Circles\\Cron\\Maintenance","userAgent":"-->
{"reqId":"XAjy0sKGFHnULl6Cw8mu","level":2,"time":"2026-02-11T14:50:17+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","scriptName":"/var/www/nextcloud/cron.php","message":"failed to create instance of background job: OCA\\GroupFolders\\BackgroundJob\\ExpireGroupVer>
{"reqId":"XAjy0sKGFHnULl6Cw8mu","level":2,"time":"2026-02-11T14:50:17+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","scriptName":"/var/www/nextcloud/cron.php","message":"failed to create instance of background job: OCA\\GroupFolders\\BackgroundJob\\ExpireGroupTra>
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
Firefox
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"localhost",
"192.168.1.111",
"dieter-m.mooo.com"
],
"memcache.local": "\\OC\\Memcache\\APCu",
"filelocking.enabled": "true",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 0
},
"maintenance_window_start": "3",
"default_phone_region": "DE",
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "32.0.5.0",
"overwrite.cli.url": "http:\/\/192.168.1.111",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"forbidden_filename_basenames": [
"con",
"prn",
"aux",
"nul",
"com0",
"com1",
"com2",
"com3",
"com4",
"com5",
"com6",
"com7",
"com8",
"com9",
"com\u00b9",
"com\u00b2",
"com\u00b3",
"lpt0",
"lpt1",
"lpt2",
"lpt3",
"lpt4",
"lpt5",
"lpt6",
"lpt7",
"lpt8",
"lpt9",
"lpt\u00b9",
"lpt\u00b2",
"lpt\u00b3"
],
"forbidden_filename_characters": [
"<",
">",
":",
"\"",
"|",
"?",
"*",
"\\",
"\/"
],
"forbidden_filename_extensions": [
" ",
".",
".filepart",
".part"
],
"maintenance": false,
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "587",
"mail_smtpauth": true,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***"
}
}
Apps
Enabled:
- activity: 5.0.0-dev.0
- bruteforcesettings: 5.0.0-dev.0
- calendar: 6.2.0
- cloud_federation_api: 1.16.0
- comments: 1.22.0
- contacts: 8.3.2
- contactsinteraction: 1.13.1
- dashboard: 7.12.0
- dav: 1.34.2
- deck: 1.16.3
- federatedfilesharing: 1.22.0
- federation: 1.22.0
- files: 2.4.0
- files_downloadlimit: 5.0.0-dev.0
- files_pdfviewer: 5.0.0-dev.0
- files_reminders: 1.5.0
- files_sharing: 1.24.1
- files_trashbin: 1.22.0
- files_versions: 1.25.0
- firstrunwizard: 5.0.0-dev.0
- guests: 4.6.0
- logreader: 5.0.0-dev.0
- lookup_server_connector: 1.20.0
- nextcloud_announcements: 4.0.0-dev.0
- notes: 4.13.0
- notifications: 5.0.0-dev.0
- oauth2: 1.20.0
- password_policy: 4.0.0-dev.0
- photos: 5.0.0-dev.1
- privacy: 4.0.0-dev.0
- profile: 1.1.0
- provisioning_api: 1.22.0
- recommendations: 5.0.0-dev.0
- related_resources: 3.0.0-dev.0
- serverinfo: 4.0.0-dev.0
- settings: 1.15.1
- sharebymail: 1.22.0
- support: 4.0.0-dev.0
- survey_client: 4.0.0-dev.0
- systemtags: 1.22.0
- theming: 2.7.0
- twofactor_backupcodes: 1.21.0
- twofactor_nextcloud_notification: 6.0.0-dev.0
- twofactor_totp: 14.0.0
- updatenotification: 1.22.0
- user_status: 1.12.0
- viewer: 5.0.0-dev.0
- webhook_listeners: 1.3.0
- workflowengine: 2.14.0
Disabled: - admin_audit: 1.22.0
- app_api: 32.0.0 (installed 32.0.0)
- circles: 32.0.0 (installed 32.0.0)
- encryption: 2.20.0
- files_external: 1.24.1
- groupfolders: 20.1.10 (installed 20.1.10)
- suspicious_login: 10.0.0-dev.0
- text: 6.0.1 (installed 6.0.1)
- user_ldap: 1.23.0
- weather_status: 1.12.0 (installed 1.12.0)
Tips for increasing the likelihood of a response
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