Help needed. Newbie warning :D

Hello.

I started to use NC from a cloud provider to get rid of google. Provider defined me as admin of my NC instance and I can add remove apps etc. The problem is news app doesnā€™t update. From gui I changed from AJAX to cron but to no avail. Iā€™m fairly new to NC. When I searched the issue I found out that I need to setup cronjob. But I donā€™t know how to access console nor even if its available for me. Iā€™ve added occweb app and when manually update a selected feed it works. But automatic updates doesnā€™t. Can I somehow solve the problem as a user of a public cloud provider?

I think you would need at least SSH access to the server, but I guess this wonā€™t be possible. Why donā€™t you contact your provider, it shouldnā€™t be a big problem for them to activate cron.